4.7.5 Marketplace error

[Ramsesx]

A configuration or server error has occurred

3C409/3 There was an error communicating with the Marketplace server. Please try again later, or contact us for assistance.

Technical Details

{
    "errorCode": "EX0",
    "errorMessage": "UNKNOWN_ERROR"
}

Other community not running 4.7.5 no issue at all on marketplace

[Jim M]

Unfortunately, I am not having any issues connecting on my test instance. Are you accessing the Marketplace main page or a specific Marketplace item? If the main page, I'd check if your server is having any external connection issues.

[Ramsesx]

9 minutes ago, Mark H said:

Are you getting that error when installing a 3rd-party app or plugin?

This error occurs when I click the marketplace icon url:  mysite/admin/?app=core&module=marketplace&controller=marketplace

[Ramsesx]

Ok, follow up, on another installation running 4.7.5 Beta 1 I have the same error. Completely different server than the other installation. The only similarity is recently installed seo essentials on both forums.

[Jim M]

First step is double checking that external connections are working fine on both. Would also suggest upgrading to the GA release of 4.7.5.

[Ramsesx]

8 minutes ago, Jim M said:

First step is double checking that external connections are working fine on both. Would also suggest upgrading to the GA release of 4.7.5.

If I click on the app page to upgrade app it jumps to the proper marketplace entry, so I guess, external connections are there.

@Jim M Have you changed things? Now it's working fine.

[Jim M]

2 minutes ago, Ramsesx said:

If I click on the app page to upgrade app it jumps to the proper marketplace entry, so I guess, external connections are there.

Our team has looked at this and aware of an issue that may be there for the main page of the ACP Marketplace. This should be resolved shortly. Sorry for the inconvenience.

[Drewfus]

I get the error on 4.7.4 also

[Jim M]

7 minutes ago, Drewfus said:

I get the error on 4.7.4 also

Please upgrade to the latest release. This seems to have been resolved.

[Stuart Silvester]

We're still working on this intermittent issue; you shouldn't see it as much now that I have replaced our 'fix'

[Chris027]

I updated my beta site and now see a different issue. When I click Install on the Marketplace app, I get this error.

 

 

 

Here is the system log:

 

RuntimeException: {
    "errorCode": "EX0",
    "errorMessage": "UNKNOWN_ERROR"
} (500)
#0 /.../applications/core/modules/admin/marketplace/marketplace.php(247): IPS\core\modules\admin\marketplace\_marketplace->_api()
#1 /.../system/Dispatcher/Controller.php(107): IPS\core\modules\admin\marketplace\_marketplace->install()
#2 /..../applications/core/modules/admin/marketplace/marketplace.php(40): IPS\Dispatcher\_Controller->execute()
#3 /.../system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\marketplace\_marketplace->execute()
#4 /.../admin/index.php(13): IPS\_Dispatcher->run()
#5 {main}

 

#0 /.../init.php(1029): IPS\_Log::log()
#1 [internal function]: IPS\IPS::exceptionHandler()
#2 {main}

 

[Stuart Silvester]

1 minute ago, Chris027 said:

I updated my beta site and now see a different issue. When I click Install on the Marketplace app, I get this error.

 

 

 

It's the same thing, we're deploying a fix for this so it should be working momentarily

[Chris027]

Fresh new error

[Stuart Silvester]

It should be good now, if you want to try again.

[Chris027]

All good now. Thanks.