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Converting to Cloud Options


Go to solution Solved by Mark H,

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Posted

Hey there! I had sent in a request to potentially convert to cloud as I got an offer. I mentioned migrating what I have and possibly getting an affordable price on another component. I am unsure if my email was received. Can anyone confirm receipt?

Posted

Your inquiry was received, yes, and Charles answered it about 6 hours ago.

If you have not seen it, please be sure to check your Spam or Junk folders with your email provider. It's possible the reply was flagged as spam.

(If you still don't see it, please reply here and we'll re-send it.)

Posted
35 minutes ago, Mark H said:

Your inquiry was received, yes, and Charles answered it about 6 hours ago.

If you have not seen it, please be sure to check your Spam or Junk folders with your email provider. It's possible the reply was flagged as spam.

(If you still don't see it, please reply here and we'll re-send it.)

I did not receive it. Can I DM you a different email to resend to ? Maybe that is the problem?

Posted
1 hour ago, Mark H said:

No, the department handling your ticket is a little backed up at the moment. I believe someone should answer that today.

All good. Not inpatient I promise. I just don't want to miss the email back. Sorry folks!

Posted
12 hours ago, Agent Shark said:

All good. Not inpatient I promise. I just don't want to miss the email back. Sorry folks!

No problem at all 🙂 

Posted
6 minutes ago, Jim M said:

Last response was yesterday 🙂 .

Argh I didn't get the email. Is there anyway you can forward me it to another email? I have another email that we can use that shouldn't filter. I can DM you

Posted
2 minutes ago, Agent Shark said:

Argh I didn't get the email. Is there anyway you can forward me it to another email? I have another email that we can use that shouldn't filter. I can DM you

IF you're having issues receiving emails from us, you may wish to update the email address on file. Either way though, we can forward the last response.

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