GazzaGarratt Posted October 24, 2022 Share Posted October 24, 2022 I'm getting numerous events not loading their image on Overview, yet they are loading on their individual page. It doesn't seem to be a file format or size issue as other pictures that are larger in file size load correctly. Can someone help please as the overview doesn't load the image which makes the event look unprofessional and uninviting. Thanks in advance. On event shows picture: Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 24, 2022 Share Posted October 24, 2022 The first image shows up fine for me. The second image does not show up because it's a broken image. It's trying to load an image with the following address: https://forevergaming.co.uk/forum/uploads/monthly_2022_10/1267989165_GTSportAd-HocEvent/(4/).jpg.47680fb255567100cfec45892d417564.jpg My guess is the slashes in the file name are causing problems for your web server as it's most likely parsing them as folders. Try re-adding the image without the (4) and the slashes in the file name and I'll expect it'll work for you. Link to comment Share on other sites More sharing options...
Jim M Posted October 24, 2022 Share Posted October 24, 2022 Is this only happening on your custom theme or is this also happening on an unmodified theme? Link to comment Share on other sites More sharing options...
GazzaGarratt Posted October 24, 2022 Author Share Posted October 24, 2022 12 minutes ago, Jim M said: Is this only happening on your custom theme or is this also happening on an unmodified theme? Yes, still happening on the IPS theme. 1 hour ago, Randy Calvert said: The first image shows up fine for me. The second image does not show up because it's a broken image. It's trying to load an image with the following address: https://forevergaming.co.uk/forum/uploads/monthly_2022_10/1267989165_GTSportAd-HocEvent/(4/).jpg.47680fb255567100cfec45892d417564.jpg My guess is the slashes in the file name are causing problems for your web server as it's most likely parsing them as folders. Try re-adding the image without the (4) and the slashes in the file name and I'll expect it'll work for you. Thanks Randy, just re-uploaded after renaming the file without that and it has worked. To note for IPS though, I've been uploading files like this for a while for some events so its strange that its started happening like this. For now, I'll try and remember to rename the files without this in the name. Much appreciated @Randy Calvert 🙌 Link to comment Share on other sites More sharing options...
Jim M Posted October 24, 2022 Share Posted October 24, 2022 Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. GazzaGarratt 1 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted November 2, 2022 Solution Share Posted November 2, 2022 Just a quick note to let you know this has been resolved in the latest 4.7.4 release, which went out a short time ago. If you are still experiencing this issue after upgrading to that release, please let us know. GazzaGarratt 1 Link to comment Share on other sites More sharing options...
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