Chris59 Posted October 19, 2022 Share Posted October 19, 2022 On Event index map stop working after patched event app it shows correct in the event post but not on event index there it is white blank, my credential on google api is correct and working perfectly before patch So am not sure whats going on here Cheers Event main index blank map Here works fine on event post Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 19, 2022 Share Posted October 19, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Chris59 1 Link to comment Share on other sites More sharing options...
Chris59 Posted October 19, 2022 Author Share Posted October 19, 2022 (edited) 2 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. To Stored Access Information AdminCP added FTP Added Edited October 19, 2022 by Chris59 Link to comment Share on other sites More sharing options...
Jim M Posted October 19, 2022 Share Posted October 19, 2022 Could you please test this on an unmodified theme? Getting a Javascript error on the events index on your custom theme but not on an unmodified theme so I would like to verify this is not the issue. Link to comment Share on other sites More sharing options...
Chris59 Posted October 19, 2022 Author Share Posted October 19, 2022 7 minutes ago, Jim M said: Could you please test this on an unmodified theme? Getting a Javascript error on the events index on your custom theme but not on an unmodified theme so I would like to verify this is not the issue. Ofcourse i test it on default theme and also tried clear system cashes , also tried disable all apps and plugins installed on site but still no success . Link to comment Share on other sites More sharing options...
Jim M Posted October 19, 2022 Share Posted October 19, 2022 Are you happy for me to create a test event so I can investigate this further? Unfortunately, on my test instance, I am unable to reproduce this. Link to comment Share on other sites More sharing options...
Chris59 Posted October 19, 2022 Author Share Posted October 19, 2022 6 minutes ago, Jim M said: Are you happy for me to create a test event so I can investigate this further? Unfortunately, on my test instance, I am unable to reproduce this. Just did *This is a test event with adress added* Link to comment Share on other sites More sharing options...
Jim M Posted October 19, 2022 Share Posted October 19, 2022 Just now, Chris59 said: Just did *This is a test event with adress added* Please note, I will need to make edits to this as I am not close to you so I am unable to see the feature we are attempting to troubleshoot on your community. Chris59 1 Link to comment Share on other sites More sharing options...
Chris59 Posted October 19, 2022 Author Share Posted October 19, 2022 2 minutes ago, Jim M said: Please note, I will need to make edits to this as I am not close to you so I am unable to see the feature we are attempting to troubleshoot on your community. New site so go ahead do whats needed . no worries 🙂 Link to comment Share on other sites More sharing options...
Jim M Posted October 19, 2022 Share Posted October 19, 2022 Thank you! I deleted the event as I was done with it for the time being but need to convert this to a ticket to further investigate. Please watch your email for further correspondence from us. Chris59 1 Link to comment Share on other sites More sharing options...
Chris59 Posted October 19, 2022 Author Share Posted October 19, 2022 (edited) Thanks the google api is set as it should be described in Integrations/Google maps/ Page 2Private key Choose Restrict key and select APIs: Maps JavaScript API Maps Static API Places API Secret key Choose Restrict key and select APIs: Geocoding API PS* And ofcourse enabled 🙂 everything worked fine before i patched event Edited October 19, 2022 by Chris59 Link to comment Share on other sites More sharing options...
Chris59 Posted October 19, 2022 Author Share Posted October 19, 2022 Checked APIs service and find there is errors in places api ? dont know if this help you guys , good to know anyway Link to comment Share on other sites More sharing options...
Jim M Posted October 19, 2022 Share Posted October 19, 2022 Thanks! Our developers may have found something but will reach out if they require further logging from you. Chris59 1 Link to comment Share on other sites More sharing options...
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