Anja Müller Posted September 13, 2022 Share Posted September 13, 2022 HI, I started the latest update but after step 2 I got an error message. I refreshed the admin site, but I only read the following message: [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Then, I tried to login in my community to access the AdminPC from the frontend, but I that's not possible. At the moment, no login or register is possible. Can you check what's wrong, pelase? My community: member.campernomads.net Thank you! Anja Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted September 13, 2022 Solution Share Posted September 13, 2022 Sorry to see you were having issues there. I have now completed the upgrade for you. Note the following items were shown post upgrade Anja Müller, abobader, Afrodude and 1 other 3 1 Link to comment Share on other sites More sharing options...
Anja Müller Posted September 13, 2022 Author Share Posted September 13, 2022 9 minutes ago, Marc Stridgen said: Sorry to see you were having issues there. I have now completed the upgrade for you. Note the following items were shown post upgrade Thank you, Marc 🙂 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 13, 2022 Share Posted September 13, 2022 No problem at all. 🙂 Link to comment Share on other sites More sharing options...
Tomspl Posted September 13, 2022 Share Posted September 13, 2022 Hi, I have the same problem ver 4.7.2. I back now to the earlier version 4.7.1 Link to comment Share on other sites More sharing options...
Jim M Posted September 13, 2022 Share Posted September 13, 2022 2 minutes ago, Tomspl said: Hi, I have the same problem ver 4.7.2. I back now to the earlier version 4.7.1 If you have the same issue as the OP, you would just need to ensure you complete the upgrade after the files are applied in /admin/upgrade in your browser. Link to comment Share on other sites More sharing options...
Erik Wolf Posted September 13, 2022 Share Posted September 13, 2022 I also have had the same issue. Completely unable to access the backend now. Could someone from Invision help with this upgrade? Thanks. Link to comment Share on other sites More sharing options...
Jim M Posted September 13, 2022 Share Posted September 13, 2022 1 minute ago, Erik Wolf said: I also have had the same issue. Completely unable to access the backend now. Could someone from Invision help with this upgrade? Thanks. Anyone running into this will need to ensure that they've ran the upgrader at /admin/upgrade . That will resolve it 🙂 . Link to comment Share on other sites More sharing options...
Erik Wolf Posted September 13, 2022 Share Posted September 13, 2022 I just went through the app upgrade process following the instructions on the screen. Link to comment Share on other sites More sharing options...
Jim M Posted September 13, 2022 Share Posted September 13, 2022 Just now, Erik Wolf said: I just went through the app upgrade process following the instructions on the screen. I am unsure what you mean. Did you complete the upgrader at /admin/upgrade ? BakuEdi 1 Link to comment Share on other sites More sharing options...
BakuEdi Posted September 13, 2022 Share Posted September 13, 2022 I have same issue and I can't get access to the Admin panel. This page isn’t working www.*******.com is currently unable to handle this request. HTTP ERROR 500 Link to comment Share on other sites More sharing options...
Jim M Posted September 13, 2022 Share Posted September 13, 2022 1 minute ago, BakuEdi said: I have same issue and I can't get access to the Admin panel. This page isn’t working www.*******.com is currently unable to handle this request. HTTP ERROR 500 My colleague just responded to your ticket but the answer is you would simply go to {replace-your-community's-base-url}/admin/upgrade in your browser Link to comment Share on other sites More sharing options...
Erik Wolf Posted September 13, 2022 Share Posted September 13, 2022 Well I don't know. I put in that URL (ending in /upgrade) and now I see my panel, nothing to upgrade anymore. Guess it's solved. Link to comment Share on other sites More sharing options...
BakuEdi Posted September 14, 2022 Share Posted September 14, 2022 4 hours ago, Jim M said: My colleague just responded to your ticket but the answer is you would simply go to {replace-your-community's-base-url}/admin/upgrade in your browser The issue has been solved. Thank you. Link to comment Share on other sites More sharing options...
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