Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted September 13, 20222 yr HI, I started the latest update but after step 2 I got an error message. I refreshed the admin site, but I only read the following message: [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Then, I tried to login in my community to access the AdminPC from the frontend, but I that's not possible. At the moment, no login or register is possible. Can you check what's wrong, pelase? My community: member.campernomads.net Thank you! Anja
September 13, 20222 yr Community Expert Solution Sorry to see you were having issues there. I have now completed the upgrade for you. Note the following items were shown post upgrade
September 13, 20222 yr Author 9 minutes ago, Marc Stridgen said: Sorry to see you were having issues there. I have now completed the upgrade for you. Note the following items were shown post upgrade Thank you, Marc 🙂
September 13, 20222 yr Hi, I have the same problem ver 4.7.2. I back now to the earlier version 4.7.1
September 13, 20222 yr Community Expert 2 minutes ago, Tomspl said: Hi, I have the same problem ver 4.7.2. I back now to the earlier version 4.7.1 If you have the same issue as the OP, you would just need to ensure you complete the upgrade after the files are applied in /admin/upgrade in your browser.
September 13, 20222 yr I also have had the same issue. Completely unable to access the backend now. Could someone from Invision help with this upgrade? Thanks.
September 13, 20222 yr Community Expert 1 minute ago, Erik Wolf said: I also have had the same issue. Completely unable to access the backend now. Could someone from Invision help with this upgrade? Thanks. Anyone running into this will need to ensure that they've ran the upgrader at /admin/upgrade . That will resolve it 🙂 .
September 13, 20222 yr I just went through the app upgrade process following the instructions on the screen.
September 13, 20222 yr Community Expert Just now, Erik Wolf said: I just went through the app upgrade process following the instructions on the screen. I am unsure what you mean. Did you complete the upgrader at /admin/upgrade ?
September 13, 20222 yr I have same issue and I can't get access to the Admin panel. This page isn’t working www.*******.com is currently unable to handle this request. HTTP ERROR 500
September 13, 20222 yr Community Expert 1 minute ago, BakuEdi said: I have same issue and I can't get access to the Admin panel. This page isn’t working www.*******.com is currently unable to handle this request. HTTP ERROR 500 My colleague just responded to your ticket but the answer is you would simply go to {replace-your-community's-base-url}/admin/upgrade in your browser
September 13, 20222 yr Well I don't know. I put in that URL (ending in /upgrade) and now I see my panel, nothing to upgrade anymore. Guess it's solved.
September 14, 20222 yr 4 hours ago, Jim M said: My colleague just responded to your ticket but the answer is you would simply go to {replace-your-community's-base-url}/admin/upgrade in your browser The issue has been solved. Thank you.
