getting ACP error after logging in

[AverageJoe23]

[[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

 

Error: Class 'IPS\Theme\Cache\class_core_front_global' not found in /var/www/html/system/Theme/Theme.php(926) : eval()'d code:11 Stack trace: #0 /var/www/html/system/Theme/Theme.php(926): eval() #1 /var/www/html/system/Theme/Cache/Template.php(108): IPS_Theme::overloadHooks() #2 /var/www/html/system/Theme/Theme.php(777): IPS\Theme\Cache_Template->exists() #3 /var/www/html/system/Theme/Theme.php(860) : eval()'d code(1241): IPS_Theme->getTemplate() #4 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_admin_global->globalTemplate() #5 /var/www/html/system/Dispatcher/Dispatcher.php(173): IPS\Theme_SandboxedTemplate->__call() #6 /var/www/html/system/Dispatcher/Standard.php(113): IPS_Dispatcher->finish() #7 /var/www/html/init.php(903) : eval()'d code(19): IPS\Dispatcher_Standard->finish() #8 /var/www/html/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\nexus_hook_DispatcherAdmin->finish() #9 /var/www/html/admin/index.php(13): IPS_Dispatcher->run() #10 {main}

[AverageJoe23]

I have disabled all of my 3rd party plugins and applications and set the theme to default in phpmyadmin.

[AverageJoe23]

I'm unable to use or see anything in the ACP.

[AverageJoe23]

I have also tried doing a fresh upgrade from 4.6.10 to latest release and its still throwing the error.

[Jim M]

Have you tried recovery mode? Often this is an issue with a third party add-on and disabling it in other ways, such as the database, does not clear all the data associated.

Here's more on recovery mode:

 

[AverageJoe23]

9 hours ago, Jim M said:

Have you tried recovery mode? Often this is an issue with a third party add-on and disabling it in other ways, such as the database, does not clear all the data associated.

Here's more on recovery mode:

 

I do not have a file named constants.php.

[AverageJoe23]

I was able to create the file input the recovery option on and fixed my ACP! Thank you!

9 hours ago, Jim M said:

Have you tried recovery mode? Often this is an issue with a third party add-on and disabling it in other ways, such as the database, does not clear all the data associated.

Here's more on recovery mode:

 

 

9 hours ago, Jim M said:

Have you tried recovery mode? Often this is an issue with a third party add-on and disabling it in other ways, such as the database, does not clear all the data associated.

Here's more on recovery mode:

 

My ModCP and Messages pages are returning a 500 error now when i try to visit the page.

Edit: I disabled some plugins and fixed it.

Edited September 11, 2022 by AverageJoe23

[Marc Stridgen]

Glad to hear you have this resolved. 

If you ever need to use recovery mode in the future, you would actually create that file with the contents mentioned. This was why you couldnt find the file there. Thought I would let you know as it can be quite handy at times 🙂 

[AverageJoe23]

2 hours ago, Marc Stridgen said:

Glad to hear you have this resolved. 

If you ever need to use recovery mode in the future, you would actually create that file with the contents mentioned. This was why you couldnt find the file there. Thought I would let you know as it can be quite handy at times 🙂 

This will most certainly help our community in the future thank you for your help.