Franckkk Posted July 6, 2022 Posted July 6, 2022 Hello, when I switch to php 8, I have a plan screen instead of the forum. Could you tell me, what I have to do to have php 8? Currently it only works with php 7.4 Thanks. Cordially.
Marc Posted July 6, 2022 Posted July 6, 2022 Have you checked that minimum requirements are being met? It sounds likely they are not. Please use the requirement checker here once you are switched to PHP 8 tnn 1
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 Thank you for your reply. I followed your instructions, I got this message:
Marc Posted July 6, 2022 Posted July 6, 2022 This being the case, please disable all 3rd party items and then switch. Its likely you have a 3rd party item which is not yet compatible with PHP 8. Also please check your server error logs, as when you get a blank screen like that, it usually will indicate there has been an error that will have been logged
PatrickRQ Posted July 6, 2022 Posted July 6, 2022 I hope you will keep support of 7.4 for long, otherwise we will be dependent from 3rd party developers to have their apps updated.
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 I disabled everything, but it still doesn't work. on the other hand, the cp administrator panel is working.
Marc Posted July 6, 2022 Posted July 6, 2022 5 minutes ago, PatrickRQ said: I hope you will keep support of 7.4 for long, otherwise we will be dependent from 3rd party developers to have their apps updated. When running 3rd party items, you would always be in this situation. The minimum requirements have change for version 4.7 for example 4 minutes ago, Franckkk said: I disabled everything, but it still doesn't work. on the other hand, the cp administrator panel is working. Have you checked your server error logs as mentioned?
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 yes, I did not see any error php 8 my php 8 setup
Marc Posted July 6, 2022 Posted July 6, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 thank you, Yes, I want to, but where should I go to give you access? Client area ?
Marc Posted July 6, 2022 Posted July 6, 2022 This would be done in your clienta rea, as described above
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 OK I'll be back in a few minutes once done Marc 1
Stuart Silvester Posted July 6, 2022 Posted July 6, 2022 29 minutes ago, PatrickRQ said: I hope you will keep support of 7.4 for long, otherwise we will be dependent from 3rd party developers to have their apps updated. I can tell you; we'll be keeping closer to the PHP supported versions in the future - https://www.php.net/supported-versions.php PHP 8 has been supported for quite a while (4.6 - 13 months ago) 3rd party resources have had plenty of time to make sure they're compatible.
Adriano Faria Posted July 6, 2022 Posted July 6, 2022 3 minutes ago, Stuart Silvester said: PHP 8 has been supported for quite a while (4.6) 3rd party resources have had plenty of time to make sure they're compatible. They’re already compatible, at least mine are, with PHP 8.1 as IPS 4.7 supports it. User will be stuck in PHP 4.7 if using an old/abandoned/not updated resource.
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 it's done, can you tell me if you have access?
Marc Posted July 6, 2022 Posted July 6, 2022 Please check the admin CP login details, as these appear to be incorrect unfortunately
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 10 minutes ago, Marc Stridgen said: Please check the admin CP login details, as these appear to be incorrect unfortunately it is done
Marc Posted July 6, 2022 Posted July 6, 2022 This is being caused by the 3rd party item "(NB40) Recent Topics/Posts 1.1.3" . When that item is disabled, your site is loading with no issues
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 I see it is disabled, but it still does not work only the home page works
Solution Marc Posted July 6, 2022 Solution Posted July 6, 2022 Please disable every 3rd party item on the site. There seems to be more than one item which is affecting the way your site functions. You have quite a number of custom installed items there too, so it would be worth checking if there are updated versions of those
Franckkk Posted July 6, 2022 Author Posted July 6, 2022 finally i could use php version 8 thank you very much
Marc Posted July 6, 2022 Posted July 6, 2022 Glad to hear you now got that resolved. If there were other 3rd party items there that were causing issues, please do let us know what they are, and of course report to the author
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