Interferon Posted May 23, 2022 Share Posted May 23, 2022 (edited) I'm no longer using the Downloads application. When I attempted to uninstall it, the page was loading for a long time and timed out. The app now shows as "_app_downloads" in the admin panel. It seems like the uninstall was only partially successful. I think it is probably a good idea to either have it installed or uninstalled, but not hanging around like this with the potential to cause errors next time I upgrade. I tried to file a support ticket in the client area but it says my plan does not include email support? Edited May 23, 2022 by Interferon Link to comment Share on other sites More sharing options...
Chris Anderson Posted May 23, 2022 Share Posted May 23, 2022 Follow the flow above to report any issues you may encounter with your suite. An IPS Support person will drop by in the near future to provide you personalized support. Link to comment Share on other sites More sharing options...
Interferon Posted May 23, 2022 Author Share Posted May 23, 2022 Ummm, isn't this the community support forum? Link to comment Share on other sites More sharing options...
Nathan Explosion Posted May 23, 2022 Share Posted May 23, 2022 Official support, by IPS: https://invisioncommunity.com/forums/forum/497-help-support/ 8 minutes ago, Interferon said: Ummm, isn't this the community support forum? Yep, but above link is where they really should be guiding people to. Interferon 1 Link to comment Share on other sites More sharing options...
Randy Calvert Posted May 23, 2022 Share Posted May 23, 2022 Community Support is more user to user help. The link Nathan posted is to the official IPS staffed forum category. Link to comment Share on other sites More sharing options...
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