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Cannot use messenger

Go to solution Solved by Marc Stridgen,

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1 hour ago, dutchsnowden said:

@opentype so should be clearly not disabled, judging from the screen caps above, right?


Yes, the messenger has not been disabled, otherwise it would have said:  Enable Messenger.

But you can log in as that user to double check. Another reason/case that you get that error message when trying to send a pm to someone is if they have placed you on their ignore list and selected the messages option.

Edited by Miss_B
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14 minutes ago, dutchsnowden said:

They cannot place admins on ignore list. Not sure how to log as THAT user. Is that the only way to check what is going on?

When going to that user 's profile, click the Account Action drop down menu and select the very first option that says: Sign in as...

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