Square Wheels Posted December 14, 2021 Share Posted December 14, 2021 This morning I started getting this error, no changes have been made to the site. [[Template core/front/global/announcementContentTop is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] I cannot access the ACP. How can I correct this? Thank you Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted December 14, 2021 Solution Share Posted December 14, 2021 Im working on your ticket at the moment This has now been escalated for you so that we can see whats going on Link to comment Share on other sites More sharing options...
Square Wheels Posted December 14, 2021 Author Share Posted December 14, 2021 Thank you IPS for finding and fixing the issue. Mark H and SeNioR- 2 Link to comment Share on other sites More sharing options...
Luuuk Posted December 14, 2021 Share Posted December 14, 2021 @Marc Stridgen 7 hours ago, Square Wheels said: [[Template core/front/global/announcementContentTop is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] I also get the same template error since upgrading to 4.6.8. The error is fired by Guests (I guess some bots) on non-existent attachments urls (eg. already deleted from a database). No error if urls point to existing attachments. The same error occurs on the default and custom theme. Recreating the default theme from scratch does not help. Of course, caches were cleared many times. I was preparing to upgrade to 4.6.9 hoping that the error will be fixed. But I would like to know how to fix that before upgrading. SeNioR- 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 15, 2021 Share Posted December 15, 2021 9 hours ago, Luuuk said: @Marc Stridgen I also get the same template error since upgrading to 4.6.8. The error is fired by Guests (I guess some bots) on non-existent attachments urls (eg. already deleted from a database). No error if urls point to existing attachments. The same error occurs on the default and custom theme. Recreating the default theme from scratch does not help. Of course, caches were cleared many times. I was preparing to upgrade to 4.6.9 hoping that the error will be fixed. But I would like to know how to fix that before upgrading. This was an issue with Redis in this case. Please disable this if you have it running, and see if that resolves your issue SeNioR- 1 Link to comment Share on other sites More sharing options...
Luuuk Posted December 15, 2021 Share Posted December 15, 2021 2 hours ago, Marc Stridgen said: This was an issue with Redis in this case. Please disable this if you have it running, and see if that resolves your issue Thanks. Then I have a different culprit since I do not use Redis... In this case I will upgrade to 4.6.9 and seewhat will happen. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 15, 2021 Share Posted December 15, 2021 Just now, Luuuk said: Thanks. Then I have a different culprit since I do not use Redis... In this case I will upgrade to 4.6.9 and seewhat will happen. Upgrading to the latest release would always be the first thing to do Link to comment Share on other sites More sharing options...
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