Square Wheels Posted September 30, 2021 Share Posted September 30, 2021 https://invisioncommunity.com/4guides/suite-applications/commerce/providing-support/ Is it possible to use Commerce as a ticket system without tying it to a purchase? If yes, is it also possible to allow non-registered users to submit tickets? I use a third-party ticket system now but would like to maintain fewer systems. I don't get many tickets, but the ones I get often are from advertisers who are often not forum members, or members who are having issues logging in. Thanks Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 30, 2021 Share Posted September 30, 2021 2 hours ago, Square Wheels said: Is it possible to use Commerce as a ticket system without tying it to a purchase? Sure. 2 hours ago, Square Wheels said: is it also possible to allow non-registered users to submit tickets? No: Link to comment Share on other sites More sharing options...
Square Wheels Posted September 30, 2021 Author Share Posted September 30, 2021 Thank you @Adriano Faria, I'll need to stick with my third party app then. If I can't remember how to log in, I can't put in a ticket. 🙂 Adriano Faria 1 Link to comment Share on other sites More sharing options...
Stuart Silvester Posted September 30, 2021 Share Posted September 30, 2021 If you use the pipe/incoming email functionality, anyone regardless of whether they are registered or not can create tickets by emailing you. IPCommerceFan 1 Link to comment Share on other sites More sharing options...
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