Rebuild existing content frozen and queue task locked

[David..]

Recently changed some posting website links settings and decided to rebuild existing content. The progress is now stuck on posts and the queue task has been locked. Manually running doesn't work, gives an error code 1S111/1 without a message.

could someone from IPS be able to look into this?

Edited September 17, 2021 by David..

[Mark H]

As a quick first step, please go to the ACP -> Support page, and open the System Log.

Check the first few entries. Are they related to a task or mention rebuilding in the error?

In any case, if the solution isn't obvious and that task stays locked, please submit a support ticket so we can assist further.

 

[David..]

#0 system/Content/Comment.php(421): IPS\Patterns\_ActiveRecord::load()
#1 system/Content/Comment.php(1688): IPS\Content\_Comment->item()
#2 system/Content/Content.php(326): IPS\Content\_Comment->isAnonymous()
#3 applications/core/extensions/core/Queue/RebuildUrlRels.php(137): IPS\_Content->author()
#4 system/Task/Task.php(47): IPS\core\extensions\core\Queue\_RebuildUrlRels->run()
#5 applications/core/tasks/queue.php(43): IPS\_Task::runQueue()
#6 system/Task/Task.php(367): IPS\core\tasks\_queue->IPS\core\tasks\{closure}()
#7 applications/core/tasks/queue.php(55): IPS\_Task->runUntilTimeout()
#8 system/Task/Task.php(266): IPS\core\tasks\_queue->execute()
#9 system/Task/Task.php(229): IPS\_Task->run()
#10 applications/core/interface/task/task.php(58): IPS\_Task->runAndLog()
#11 {main}

#0 applications/core/tasks/queue.php(43): IPS\_Task::runQueue()
#1 system/Task/Task.php(367): IPS\core\tasks\_queue->IPS\core\tasks\{closure}()
#2 applications/core/tasks/queue.php(55): IPS\_Task->runUntilTimeout()
#3 system/Task/Task.php(266): IPS\core\tasks\_queue->execute()
#4 system/Task/Task.php(229): IPS\_Task->run()
#5 applications/core/interface/task/task.php(58): IPS\_Task->runAndLog()
#6 {main}

 

I do have 2 URL data for posts running simultaneously from the beginning

[Mark H]

Thank you, I've opened a ticket for this issue. You should receive an email. Please reply to that email and we can assist further.

[David..]

I haven't received an email yet. How long will this take?

[Randy Calvert]

It should have happened immediately after he said he created it. Have you checked your spam folder to make sure it did not get caught up in a filter somewhere?

[David..]

I do not see any emails. Does it have a specific title I can check?

[Daniel F]

I can confirm that we have a ticket for this and I'm actually looking at your issue.