Sheffielder Posted March 22, 2020 Share Posted March 22, 2020 People trying to register getting Error code: EX1364 Anyone know what the error code is? Sorry, there is a problem Something went wrong. Please try again. Error code: EX1364 Existing user? Sign In Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 22, 2020 Share Posted March 22, 2020 You better take a look in your logs. There’s a column without a default value. Link to comment Share on other sites More sharing options...
Sheffielder Posted March 22, 2020 Author Share Posted March 22, 2020 (edited) Hmmmm Could this be it? IPS\Db\Exception: Field 'fav_games' doesn't have a default value (1364) I've literally no idea what that could be Edited March 22, 2020 by Sheffielder Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 22, 2020 Share Posted March 22, 2020 It’s a 3rd-party resource for sure. Disable all 3rd-party resources and go testing, enabling one by one. You will find the culprit then you should ask for support. Link to comment Share on other sites More sharing options...
Sheffielder Posted March 22, 2020 Author Share Posted March 22, 2020 Thank you very much! Will get on it now.. Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 22, 2020 Share Posted March 22, 2020 Oh I don't think you need. See: It seems you have columns form an old Arcade app, probably from IP.Board 3.4. I would submit a ticket, if that's the case, then they can drop all these unused columns. Link to comment Share on other sites More sharing options...
Sheffielder Posted March 22, 2020 Author Share Posted March 22, 2020 Yeah looks like that! Thank you so much - really appreciated Link to comment Share on other sites More sharing options...
Sheffielder Posted March 23, 2020 Author Share Posted March 23, 2020 Hey all, Support have confirmed I need to delete a column in my database Does anyone know how to do this as I've no idea Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 23, 2020 Share Posted March 23, 2020 First make a backup of your database. In your SQL Toolbox (Admin CP) or PHPMyAdmin (host panel): alter table core_members drop column fav_games; Link to comment Share on other sites More sharing options...
Sheffielder Posted March 23, 2020 Author Share Posted March 23, 2020 Done - thank you my friend! Link to comment Share on other sites More sharing options...
ejoy Posted September 7, 2023 Share Posted September 7, 2023 On 3/23/2020 at 4:45 PM, Adriano Faria said: First make a backup of your database. In your SQL Toolbox (Admin CP) or PHPMyAdmin (host panel): alter table core_members drop column fav_games; hi mate, I have same problem while sign up, but have not see any column like fav_games; in my sql core_members. any other solution form anyone? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 7, 2023 Share Posted September 7, 2023 Just now, ejoy said: hi mate, I have same problem while sign up, but have not see any column like fav_games; in my sql core_members. any other solution form anyone? Is it showing exactly the same error? And at which point are you seeing this? Link to comment Share on other sites More sharing options...
ejoy Posted September 7, 2023 Share Posted September 7, 2023 I am seeing this when submit to create account after entering all credentials. Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 7, 2023 Share Posted September 7, 2023 You need to see the content of the system log in your ACP. Link to comment Share on other sites More sharing options...
ejoy Posted September 7, 2023 Share Posted September 7, 2023 Just now, Adriano Faria said: You need to see the content of the system log in your ACP. could you please clarify what exactly I should do in ACP. Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 7, 2023 Share Posted September 7, 2023 See System Logs on this page: Post the latest entry. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 7, 2023 Share Posted September 7, 2023 The error you are getting returned is "IPS\Db\Exception: Field 'twoStep_activation' doesn't have a default value (1364)" This isnt a field from our members table, and must be coming from an old 3rd party application. Link to comment Share on other sites More sharing options...
ejoy Posted September 7, 2023 Share Posted September 7, 2023 I disabled 3rd party application now the error has been changed: You are not permitted to register a user account with this site. Error code: 2S129/1 Link to comment Share on other sites More sharing options...
Miss_B Posted September 7, 2023 Share Posted September 7, 2023 15 minutes ago, ejoy said: I disabled 3rd party application now the error has been changed: You are not permitted to register a user account with this site. Error code: 2S129/1 This looks like the error thrown by the Anti Spam Defense. Link to comment Share on other sites More sharing options...
ejoy Posted September 10, 2023 Share Posted September 10, 2023 hi there i cannot get rid from this problem at all. what is the solution please? the problem is still either Something went wrong. Please try again. or you are not permitted to register a suer account with this site. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 11, 2023 Share Posted September 11, 2023 On 9/10/2023 at 6:06 AM, ejoy said: hi there i cannot get rid from this problem at all. what is the solution please? the problem is still either Something went wrong. Please try again. or you are not permitted to register a suer account with this site. This is a ban message. So people are either being caught in the spam service, or you have other ban filters in place. So you need to check both of those You do need to bear in mind, if thats while testing yourself, you are likely getting caught by the spam filter. You are registering over and over so it thinks you are spam. You would need to whitelist yourself if testing Link to comment Share on other sites More sharing options...
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