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An error occurred (500 Error)

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Posted

Hey guys.

On IPS 4.3.6 what is this?

Quote

An error occurred (500 Error)

We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.

Access denied for user '<snip>'@'<snip>' (using password: YES)

You can try again by clicking the button below, or try again later.
1

Is this IPS4's SQL driver error?

There are 3 main reasons for error 500.

1.Incorrect file or directory permissions; (644 or 755)
2.Incorrect directives in the .htaccess file
3.The script is executed for more than 60 seconds at 100% processor usage.

  • Author

Ah okay, thank you for that information, Adlago!

Quote

Access denied for user '<snip>'@'<snip>' (using password: YES)

This seems to be a MySQL connection issue. Make sure that the details in your conf_global.php are correct.

 

  • Author

This isn't for my board, it's a board I'm an admin on. They're hosted with IPS Hosting.

Then log a ticket with support.

The error message indicates that your MySQL authentication information (stored in the conf_global.php file) is incorrect.

If the site is hosted with us, you will need to submit a ticket for technical support in your client area.

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