Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Misi Posted August 12, 2017 Posted August 12, 2017 Price: $X Downloads: 10 Purchases: 5 Can you download it without purchasing it?
Adriano Faria Posted August 12, 2017 Posted August 12, 2017 The file submitter can add a manual purchase for you, otherwise you will have to buy the resource in order to download it.
steve00 Posted August 12, 2017 Posted August 12, 2017 16 minutes ago, Misi said: Price: $X Downloads: 10 Purchases: 5 Can you download it without purchasing it? one of those downloads is likely when it is tested by a staff member the others likely where a purchaser has downloaded it more than once (e.g. lost original file so downloaded again)
AndyF Posted August 12, 2017 Posted August 12, 2017 As above, the file author can add you manually so the download vs purchase count will not tally. Bear in mind perhaps a client purchased it then needed it again and did not save a local copy of it, or the author released and update so they would download again etc. Then as also mentioned above there's the test before its approved initially which will increment the download count by one as well. What you see appears quite normal to me. I think you can view (on your own files only) "who downloaded" but I'm not 100% sure on if that's enabled here or not.
Joel R Posted August 12, 2017 Posted August 12, 2017 You can download multiple times after purchase. For example, the author makes multiple updates that necessitate a new update every time.
Misi Posted August 13, 2017 Author Posted August 13, 2017 Thanks for @Adriano Faria, @steve00, @AndyF and @Joel R. All clear now.
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