Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Setting up use of Invision Community API with Nginx
- Last reply by Jim M,
23,005 topics in this forum
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- 1 follower
- 3 replies
- 542 views
I can't find this anywhere... but is/has there been a converter from IPB 3 to IPB 4 that converts topics / posts / forums? On a side note... I apologize for posting in the wrong section (if it is).
Last reply by Lunars, -
- 1 reply
- 385 views
When I sign in my board after I put my credentials it stays in the sign in page, but in the top it says community home, some members are confuse and they say they can't sign in. Is there a fix for that?
Last reply by cafeboricua, -
- 1 follower
- 5 replies
- 390 views
Is it a bug or did I do something wrong? when updating from 3.4.7 to RC5 attached images in posts are lost. The post shows "[attachment=17:image.jpg]"
Last reply by Gnuru, -
- 2 followers
- 5 replies
- 371 views
Lot's of people like to embed YouTube videos on my site. I am not sure of the proper way to do it. Many of the videos I see are just links, not the actual video. Sometimes when I try I paste the link, wait 5 seconds and it shows up, then I submit the post. If I want to type text after the video and I paste the YouTube link, then hit return to type a message, it only inserts the link. The behaviour seems erratic. What is the intended way for us to insert videos that will work consistently? Thanks
Last reply by opentype, -
- 2 replies
- 321 views
YouTube, Instagram, Soundcloud, Vine embeds look really bad and too big in IPS4 and I can't seem to find a way to edit that. Any ideas? Thanks
Last reply by Kirill N, -
- 1 follower
- 8 replies
- 470 views
Memcached is installed on my server and IPS recognizes that it is installed. I've tried both localhost IP (aka 127.0.0.1) for the IP and my actual IP address of the server but IPS does not seem to be accepting it. Plus tried with port 11211 and without a port and still nada. IPS doesn't seem to accept anything, any suggestions?
Last reply by 不中用, -
- 0 replies
- 287 views
Under forum settings, the first two settings are Name and Description, are these in relation to the pages title and meta tag description?
Last reply by Ricw, -
- 0 replies
- 272 views
are we able to upload photos from a cellphone? I can switch to the full version and do it, but I can't find an option to allow us to do it from the mobile template. Can someone please let me know if this is possible
Last reply by David McJunkin, -
- 1 follower
- 3 replies
- 359 views
I "upgraded" to RC5 last night, I cannot believe the number of errors I am getting. I submitted some of these as a ticket, but here are just a few of the issues I am having. Many people have reported these errors, almost all of them in IE. If you open Notifications all you see is the spinner. IE or Chrome.If you click Sign Up in IE, you get this error: Fatal error: Call to undefined method IPS\Theme\class_core_front_system::register() in/home/squarewh/public_html/applications/core/modules/front/system/register.phpon line 142If you go to a forum and select a different page it just leaves you on page 1, then eventually goes back to the forum homepage.If you are reading a p…
Last reply by Lindy, -
- 0 replies
- 308 views
Does anyone know if it's possible to create a custom field when posting a topic? I want to use a dropdown that the member has to select before posting their topic. Thanks.
Last reply by John 3:16, -
- 5 replies
- 467 views
Hi, I found this documentation about IPS Connect: https://www.invisionpower.com/support/guides/_/advanced-and-developers/integration/ips-connect-r27 but I think that is for the version 3.x ... or is it valid for the version 4 too? Thank you!
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Last reply by sijad, -
- 1 reply
- 689 views
How does one change this? When trying to upload, my prompt is My group settings are set to unlimited. Any advise appreciated, thank you.
Last reply by IveLeft..., -
- 2 replies
- 321 views
How do I change the format of embedded YouTube videos? They kinda look weird:
Last reply by Kirill N, -
- 0 replies
- 304 views
my site presents the following error continuously. Fatal error: Allowed memory size of 209715200 bytes exhausted (tried to allocate 32 bytes) in /home/sitename/public_html/system/Patterns/ActiveRecord.php on line 107 and the worst is that it is not public, only I'm using, so I do not have user load. What I have to do? Any ideas?
Last reply by DD&DD, -
- 0 replies
- 307 views
Hello, I have a noob question about ips4, where can I change the datetime format? Thank you.
Last reply by Kaos1337, -
- 0 replies
- 272 views
Hi, I'd like to create an event where users can request a place at the event. Is this possible? Thanks
Last reply by lactsl, -
- 7 replies
- 1.1k views
* if this is in the wrong forum, please move to appropriate forum Please help I have IPS 4.0 RC Where do I go to change color (see attachment below)
Last reply by steve00, -
- 0 replies
- 348 views
Here's what I see when I try to access the link to the forum. I would point out that in the bug, I can not enter a topic gives me an error and for that reason that I insert it here.
Last reply by EnzoC, -
- 0 replies
- 294 views
Has anyone been able to tie in Commerce more seamlessly from their main site? I have paid subscriptions on my forum and a landing page on the main part of my site. I want to be able for the end user to add to cart from my landing page, I find it a mess to have them go through so many clicks: add to cart, continue to register, checkout and then they have to click on "Continue as a new member", including my lander button, that is 5 steps! I want to cut it down to 1 step, subscription listed on the top(what they are paying for) & the check out form on the bottom. Has anyone done something similar? If you are wondering why not just send them direct, because IPS althoug…
Last reply by John 3:16, -
- 1 follower
- 2 replies
- 378 views
How do we set the default search to Forums? All Content is a bit silly. Images? Etc. My users want to search posts. Thanks
Last reply by chilihead, -
- 10 replies
- 444 views
In 3.4, there was a little "x" you could click to make the sidebar go away on the home page. On version 4, I can't figure out how to make the sidebar go away.
Last reply by enosb, -
- 1 follower
- 9 replies
- 674 views
I cleaned up a bunch of silly Member Groups that I created. Did I delete the Banned group my mistake, or was that removed when I upgraded? If I removed it, is it as simple as adding it back? Does this interact with the spam service?
Last reply by sunrisecc, -
- 0 replies
- 273 views
This new version 4.whatever I impossible for me. I just do not understand the flow. I was barley able to function in the old one and I can not in this new one. Do not even know where to look to find modifications Is Paypal an option?
Last reply by CaptJeff, -
- 3 replies
- 326 views
1. I recently demoted one of my mods back down to normal member position but he can still see the Moderator forum. I saw his name inside one of the threads. Yet I checked his usergroups and neither of his groups can actually have access to that forum. 2. All members see a link to the moderator CP regardless if they are staff or not. Only staff can actually see what is in Moderator cp but how can I stop them all from seeing it? What is causing this.
Last reply by Sinistra Sensei, -
- 0 replies
- 297 views
Hi, Can we use ipblog to be available for our community users and monetize their content with solutions like VigLink or Skimlinks ? Regards
Last reply by Eloa,
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