Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 32.9k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
- Locked Task: clearUnconfirmed Configuration issue
- Last reply by Marc,
22,906 topics in this forum
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- 2 replies
- 1.2k views
Hi all, I have been browsing and posting on various message boards since 2003. I even made one using Invisionfree back in the day! Haha. Regardless, it's been twelve years and my dream of owning a community with its own domain have been met (IPB is FANTASTIC software btw). I have been following and very eager towards IPB4.0 I have already made a backup of my databases for the forums in SQL format and saved as a zipped file just in case. I have ran into a problem though. How do I exactly run the UTF8 installer? I installed the UTF8 folder into my forum's root, and nothing seems to change.
Last reply by AriCode, -
- 0 replies
- 1.1k views
Do the Jpeg and PNG image settings apply site wide or just to specific apps? (I am unable to test this in my RC site at the moment)
Last reply by CheersnGears, -
- 1 reply
- 7.3k views
If a member uses Facebook to login, what information should it bring over from Facebook? Should it carry over their birthdate, location, ect? Same question for Google+, Twitter, ect. Also, is there anyway to tell what members signed up using Google+, Facebook, ect? Thanks!
Last reply by Katsuma, -
- 1 follower
- 5 replies
- 1.2k views
As the title says: If I am in a forum and want to go to the very last post of a topic right away, how can I do that? Where do I have to click? The topic title brings me to the first page/post of the topic. The username brings me to the user's profile. The date/time isn't clickable. The dot in front of the title brings me to the first new post. I can't see an icon that I can click. Is it even possible?
Last reply by MMXII, -
- 1 follower
- 9 replies
- 1.3k views
How can you remove the filenames in the URL for pages made with the Pages app?
Last reply by Vikestart, -
- 1 follower
- 0 replies
- 1.2k views
How do I modify what happens on the submit button being clicked? It will probably need to work alongside the new commerce but at the moment it would be good to be able to play around a bit with it.
Last reply by Chatgroup, -
- 4 replies
- 3.1k views
Heyya! So the quicky question i wanted to ask was, is there a way to manually re cache the templates, or rebuild them? As the reason being: After copying files+DB from my main site to a secondary section to test out 4.0, I have been experiencing an issue where everytime you go to the indexyou receive an error, refreshing/trying to return to the index The Error in question is : exception 'ErrorException' with message 'template_store_missing' in /home/stevenbi/public_html/beta/system/Theme/Theme.php:546 Stack trace: #0 /home/stevenbi/public_html/beta/system/Theme/Theme.php(558) : eval()'d code(326): IPS\_Theme->getTemplate('listing', 'cms', 'database') #1 [inte…
Last reply by kyle Johnson_426772,
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