Everything posted by Matt
-
MS IE warning
Excellent points raised here. We'll do better at warning of the bigger changes during development and in the release notes.
-
Why aren't posts numbered within a thread?
We removed post numbers about 5 years ago and although we get the odd request here and there, it’s not something that is raised very often.
-
Why aren't posts numbered within a thread?
Not a thing. However, we have to be mindful of adding settings for minor things like this as each setting accrues technical debt.
-
Pages Permissions Issue | Guests Unable to See It !
Hmm. That sounds like a bug. Leave it with me.
-
Pages Permissions Issue | Guests Unable to See It !
The 'Can Access Site' setting overrides everything else, but I can see your confusion. Could you add the TOS to the ACP > Settings > Terms & Privacy Policy area?
-
How do you manage secrets in conf_global.php?
conf_global.php or new constants in constants.php are the quickest ways.
-
Invision devs forgot # of views in Topic Summary?
I don't think that number of views is a particularly useful metric and doesn't reflect how beneficial the topic may be. Also, which guest page caching, the topic view isn't entirely accurate and will only accurately count member (logged in) views.
-
Launching a new community needs purpose, value and emotion
One of the most commonly asked questions we get is how to ensure your new community launch is successful. You may think that if you have the right features with the correct configuration, success is guaranteed, but it requires more than that. Way back in the early 2000s when the internet was in its infancy, there was an explosion of new communities. If you had some webspace, a little technical knowledge and a forum script you were almost guaranteed to attract people into your community. These days it takes a little more work to get your new community off the ground. There’s a lot of books and resources out there to help, but focusing on your purpose, value, and emotion will give you a bright star to sail by. Purpose The purpose of your community should be very clear from the first visit. You want your new visitors to instantly understand the reason your community exists and the benefit they will get from it. This can be implicit with a short written mission statement at the top, or it can be through robust visual design and structure. When launching a new community, aim to be as specific as possible with your purpose. You can always broaden when it grows. This may go against your instinct to cast a wide net to catch as many people as possible, but resist that temptation! For example, a community focused on fitness has a vague purpose. Fitness is a broad topic, and there are many niches inside of it. This could be anything from losing weight, to running faster to increasing the weight on a barbell. Narrowing the focus to running helps a little, but there’s a lot of space in that field. You have marathon runners, ultra runners, Sunday park joggers and everything in between. A better starting point for a community may be “Run your first 5k”. This instantly makes it very clear to your audience that you intend to help new runners develop their ability enough to finish a short race. The sense of purpose is clear, and it is easy to know what to ask of this new community and the benefit you may get. Asperger Experts has a strong design and mission statement above the fold, which makes its purpose clear from the first visit. Asperger Experts Make your purpose very clear and don’t be afraid to niche down to a specific area, to begin with. Value The earliest communities allowed people from all around the world to gather and talk. Anyone who had the technical skill to host a community could be virtually guaranteed members and just being able to meet was all the value needed. We now live in more sophisticated times and crave more than facilitation. Your community needs to add value beyond companionship and knowledge. One of the simplest ways to give value to your members is through sharing your expertise. A steady flow of written articles or videos gives your members a reason to come back. IG, a fintech company use their expert articles to draw their audience back to their community to contribute. IG is a known leader in their field, so their blog is a real draw for those investing in the markets. IG.com Never post for the sake of it, always inform, educate or entertain your community. Emotion At the heart of every conversation is emotion. We pride ourselves on being logical and thoughtful creatures, yet our emotional brain responds first and makes a judgement often subconsciously. Setting the pitch and tone of your community is critical from its earliest days. As the community manager, you get to define the tone by modelling the behaviour you want to see in your own content. Some communities do well with dark humour and snark; while others require positivity and fun. “Humans are herd animals. We want to fit in, to bond with others, and to earn respect and approval of our peers. Such inclinations are essential to our survival. For most of our evolutionary history, our ancestors lived in tribes. Becoming separated from the tribe—or worse, being cast out—was a death sentence.” - James Clear Hang out where your audience hangs out and develop your tone so that it resonates with your community. Starting a community is a rewarding experience, but you need to do more than just open your doors to ensure a successful launch. Checking to make sure your site has a strong purpose, that you offer value to your members and the emotional pitch is right will set you on the right course.
-
Detect a mobile device
Way back in the 3.x series, we did have inbuilt methods in PHP to detect a mobile device, so we could show a different theme. In 4, we removed that and created a responsive theme that resizes automatically.
-
Please add Unsplash to 4.5 Stock Photos feature
It's something that we can do in a near future release, but it's not a priority at this time. Once we get 4.5 out and stable, we can look at layering more onto existing features.
-
4.5 overload Redis?
Send in a support ticket and we'll take a look.
-
Alternative to Social media promotions.
Facebook do make it tricky by constantly changing permissions required and adding new requirements. We'll do our best to keep it up to date, but we are always exploring simpler ways via third parties to publish content to social media channels.
-
4.5 overload Redis?
Has this been a consistent increase, or has it spiked and settled down?
-
4.5 is now released.
Yep! This is a soft launch to a smaller number of customers so we can iron out any issues we find (and we have found some 🤣)
-
Localhost Downloading of marketplace apps/plugins (manually)
Hi Mike, I'm sorry you feel that way. We have been in business for close to twenty years and a lot has changed over that time. We've constantly evolved as a company, and constantly evolved our products to ensure that we remain relevant and competitive. This has meant changing our minds on a few things over these decades, and customers with long memories do tend to pick us up for each change; as is your right. Everything we do is to provide you the customer with the best product and support. We're not perfect, and we do make mistakes but we come from a place of wanting to do good. When we're wrong, we'll admit it, change our policies and move on. Some of the things you listed are just a product of our evolving company (except "killing off IP.Content", we just renamed that to Pages). We do listen to our feedback and I'm grateful for anyone who takes the time to let us know how they feel. Just because we didn't act on it, it doesn't mean that your feelings are invalid, it just means that it doesn't fit in with our own plans to continue growing and evolving. I'm glad you're happy with XenForo. Growing and nurturing a community requires patience, time and focus. Always remember that the people that make up your community are the most important thing, not the platform. Thanks for dropping by today.
-
MIME Type
How are you building this page? Are you using the uploader to upload the video files? If so, check: ACP > Settings > Posting > General to make sure "Allowed File Types" is set correctly. If you are using Pages, check the custom field has "Upload Type" set correctly.
-
How to implement European Cookie law/GDPR compliance?
One of the challenges of super strict GDPR compliance and an online community is that you don't really have complete control over every single link, image or embed that appears as this is generated by your members. What are the outstanding items you need help with? Requiring permission for analytic cookies?
-
Error upgrading to version 4.5
If you haven't already, start a support ticket and we'll take a look for you.
-
MIME Type
What are you trying to do?
-
Is an upgrade to 4.5 reversible?
There's no way to downgrade. I'd always advise taking a back-up of your database and upload folder before running an upgrade.
-
Why aren't posts numbered within a thread?
-
Community is your competitive advantage
Moats have been used for centuries as a way to defend a building from potential attack. A flooded ditch around a castle is a great way to make it harder to be taken. You can't push battering rams against walls, and neither can you dig under the castle. Quite frankly, a moat is a pretty decent deterrent when there are plenty of other castles to pillage. What does this mean for your business? A community can be an economic moat, or in more simple terms, your competitive advantage. When your product or service is surrounded by an engaged community that feels invested in your brand, you'll be able to resist challenges from competitors looking to tempt your customers away. Humans are social creatures, and we love seeking out and joining a tribe that aligns with our values. The intangible value of belonging creates a sense of momentum for your brand and helps champion it to others. The statistics back this strategy; 88% of community professionals said in a recent survey that community is critical to their company's mission and 85% said that their community has had a positive impact to their business.[1] Your competitive advantage One of the cheapest ways to create momentum for your product is to build a community around your startup. A community is much more than a one-time marketing campaign and can help you throughout your company's life cycle if you take the time to grow it right. [2] Creating a buzz around a product can take a lot of time, effort and money. Traditionally, this buzz would be created with a mixture of videos, websites, influencer reviews, and heavy advertisement spends across multiple channels, including social media. Your community can create a shortcut and reach an audience without those costs and increase the chance of your product being shared virally. Your community creates a bond over a shared interest that continually re-enforces loyalty to your brand. This creates a personal investment which makes it less likely your customers will try a competitor. Put simply, if a company can move from just shipping a product to building a community, it can benefit from several competitive advantages such as: Engaged members help acquire new members, lowering the cost for customer acquisition. Increased customer retention through community loyalty. Members won't want to abandon the community they enjoy. Reduced support costs as members support each other. This benefit forms a loop that generates more value as the community grows. Brand building Another area of opportunity for social marketing is "brand building" - connecting enthusiastic online brand advocates with the company's product development cycle. Here, research becomes marketing; product developers are now using social forums to spot reactions after they modify an offer, a price, or a feature in a product or service. Such brand-managed communities can have real success. One well-documented example is IdeaStorm, Dell's community discussion and "brainstorming" website, which saw a measurable increase in sales following its launch, by providing a forum for meaningful dialogue and "to gauge which ideas are most important and most relevant to" the public. [3] By creating a community around your product or service, not only do you create brand advocates, but you also gain powerful insights into what your customers want through research which drives marketing. Consumers today crave a stronger bond with brands. It's no longer enough to give them a customer support email address and a monthly newsletter. They want a much more in-depth interaction with the company and other users of the product or service. One tactic for success is for brands to move away from the hard-sell to instead embrace the notion of "co-creation". This means moving beyond "old-school" approaches to website advertising to embrace the principles of relationship marketing - building virtual environments in which customers can connect with each other to share insights and relevant information. To capitalise on currently available opportunities, marketers need to find or establish real brand communities, listen to them, and then create special programs and tools that will empower potential and existing community members, rewarding existing consumers and eliciting behavioural change from potential consumers. [3] Evernote, the note-taking app, is a great example. Their lively community encourages customers to interact directly with staff, post their wish-lists for future versions and learn more about what happens behind the scenes. The community creates evangelists for Evernote and makes it harder for competitors to gain a foothold with a potent mix of dialogue, access to other customers, transparency from the brand and many opportunities for co-creation of content. Co-creation fundamentally challenges the traditional roles of the firm and the consumer. The tension manifests itself at points of interaction between the consumer and the company where the co-creation experience occurs, where individuals exercise choice, and where value is co-created. Points of interaction provide opportunities for collaboration and negotiation, explicit or implicit, between the consumer and the company. In the emergent economy, competition will center on personalized co-creation experiences, resulting in value that is truly unique to each individual. [4] In simple terms, a community allows your customers to feel closer to your brand and the products you sell. What are you waiting for? Nearly 80% of founders reported building a community of users as important to their business, with 28% describing their moat as critical to their success.[1] Our team at Invision Community has over two decades of community building experience and are trusted by brands of all sizes. Whether you have an existing community, or you're taking your first steps to create your own, our experience and expertise will guide your success. [1] https://cmxhub.com/community-industry-trends-report-2020 [2] https://viral-loops.com/blog/your-company-needs-a-pre-launch-campaign/ [3] https://www.researchgate.net/publication/268200746_Social_media_and_its_implications_for_viral_marketing#read [4] https://www.cs.cmu.edu/~jhm/Readings/Co-creating unique value with customers.pdf
-
Why aren't posts numbered within a thread?
It's just meaningless clutter. The question comes up now and again, but it really doesn't get a lot of traction from fellow Invision Community owners. You can share the post permalink via the three dot menu, or by the post time link. We're keen to keep visual noise to a minimum and let the post content be the focus.
-
Why aren't posts numbered within a thread?
What would you do when posts are deleted? Renumber the posts so that "check out post 4 with the answer" no longer points to the actual answer (it's now post 3) - or leave gaps in the numbering so it's obvious when content has been merged, deleted or moved?
-
Got an email from facebook regarding graph api
If possible (and it should be) then definitely. No, this is just for logins. 👍