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Jim M

Invision Community Team
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Community Answers

  1. Jim M's post in Pages error and modified files was marked as the answer   
    Pages does not look to have installed correctly. If you do not have any data in it, you may wish to uninstall and then re-upload a full fresh set of files ensuring that they are uploaded to the correct directory on your server and install again. If you encounter the same error, please let us know.
  2. Jim M's post in How can a member eliminate his account? was marked as the answer   
    Not natively through the software. You would need a third party add-on like @Adriano Faria mentioned.
  3. Jim M's post in Incompatible theme was marked as the answer   
    Correct as @igniteyourfeelings mentioned, you can upgrade your community the upgrade your theme using the tool above. Your community may be encounter errors which may bring it offline if the template changes are substantial, thus you may wish to set an unmodified theme while you work (or use a test instance). It will not, by itself, cause any harm to data, etc...
    The warning there is simply checking to see if it is modified (we have no way of telling pre-upgrade if it will break or not). If you modify templates, it is completely on the owner to ensure a smooth upgrade process, hence the warning on any change to the template 🙂 .
  4. Jim M's post in UKRAINE FLAG was marked as the answer   
    That user has an image in their signature which is coming from a third party image hosting service. Either the image itself is what you're seeing there or the third party image hosting service is imposing this. Either way, I'm afraid, this is not coming from the software and something caused by the user having this as their signature.
    At the time of looking at this the image was dead so I cannot confirm. You would need to either remove this from their signature in the ACP or ask the user to do so if it is against the terms of your community. Overall, this is a moderation issue rather than a security issue or bug in the software itself.
     
  5. Jim M's post in Default Language Pack was marked as the answer   
    To create a new language based off of the default language that comes with our software, you would simply create a new language in ACP -> Customization -> Languages. It will be based off of the default language. This won't impact any existing third party applications/plugins other than their language string getting reverted to their defaults as well.
  6. Jim M's post in Blogs on the main page was marked as the answer   
    Please see the following guide on how to change your default application: 
     
  7. Jim M's post in Assign member to user group after registration was marked as the answer   
    Users who have a current active subscription should be placed into a separate group if you need to distinguish them.
    If you need to see who previously had a subscription, you would view that report in your subscription area. 
  8. Jim M's post in Can I Change the Order in Which Posts Show in a Forum? was marked as the answer   
    The following are the ways possible to sort all topics in a forum. You can also pin topics to the top of your forum but these would also honor the ways which you have sorted topics in this setting.

     
    I'm afraid, there is not really a feature to say I want these sporadically added topics to now be ordered in x and the rest of forum be in y that you're after here.
  9. Jim M's post in How to Make Discussion Icon Bigger and Never Faded? was marked as the answer   
    "Faded" would indicate that there is not any new content in the category. Where it is not "faded" would indicate new content.
    If you still want to make adjustments to this it would require customization of your theme which is outside our scope of support, I'm afraid. I can move your topic to our community support forum though if you would like me to.
  10. Jim M's post in Instructions for pointing domain name to new community was marked as the answer   
    I have moved this to a ticket for you as there will need to be some items to perform on both our end 🙂 . Please watch your email address for further instructions.
  11. Jim M's post in Is there a limit on API calls per sec/minute/day was marked as the answer   
    There is not a limit on our end of successful calls. There is a limit of calls that result in an error and you will be restricted from sending further requests. As you are self-hosted though, it could be that you are hitting a server limit.
  12. Jim M's post in Pages - PHP MySQL integration was marked as the answer   
    So the slider in your eyes for example would be between some range of numbers or words; e.g. from like 1 to 5?
    Unfortunately, we do not have sliders. There are drop downs, checkboxes, etc... A developer may be able to create a UI for a slider from one of these items but we do not offer it natively or would provide support for that customization, I'm afraid.
    ----
    The rest of what you're asking about with a form to insert this information and displaying records from the MySQL database are what Pages is good for. You can kind of see a walk-through build of a Pages Database here: 
     
  13. Jim M's post in ips killing my server was marked as the answer   
    Yes, you can go to ACP -> System -> Applications -> expand system, on Search click permissions and remove permissions to all groups.
  14. Jim M's post in PHP-GD errors after updating to php 7.4 or 8.0 was marked as the answer   
    This would likely indicate that your PHP 7.4 is having issues with GD or it is not properly installed on it. It may be that you have multiple versions of PHP on your server and need to ensure you are using the correct one in your Invision Community installation directory. You can use the following file to check your server's compatibility:  https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/
    If you continue to have issues, please contact your hosting provider or server administrator for further assistance.
     
  15. Jim M's post in Group itself changes to default was marked as the answer   
    I've submitted a ticket to get a closer look at this. I have asked for a few more details in the ticket so please respond to those in your email when you get a second.
  16. Jim M's post in Half database tables are MyISAM and half are InnoDB was marked as the answer   
    I would advise taking a backup of your database prior to making any changes. If you are unfamiliar or uncomfortable changing your database to InnoDB, it is advised to contact your hosting provider or hire a server administrator to assist you. While the process is not expert-level difficulty, if something goes wrong, it's good to have support.
  17. Jim M's post in Improve archive.org snapshots was marked as the answer   
    With the below, keep in mind, this is a third party website so official support would be limited.

    As there is no styling, this would likely just mean that for whatever reason archive.org couldn’t grab your CSS file(s). Why, I couldn’t say, only archive.org or your hosting provider can. Would check on their next crawl if this would remain but it is not something in our software blocking or preventing this as you can see our website shows up there. Often archive.org just gets an incomplete copy of your site and the next one it’s fine.
  18. Jim M's post in Cannot start Member conversion from WoltLab 3.1 was marked as the answer   
    We would need to perform that for you, I'm afraid. Happy to move this to a sales ticket if you're interested?
  19. Jim M's post in Reputation and Reactions don't work properly was marked as the answer   
    Believe there is either some confusion or terminology mix up here but badges are a part of our Achievement system. Generally, only administrators and moderators would give out badges for whatever reason you would deem. Therefore, this is a moderator permission.
    If you are meaning reactions (i.e. like, haha, thanks, etc...), that is controlled by a member group permission in ACP -> Members -> Groups -> edit group -> Social tab -> Reactions heading.
  20. Jim M's post in Turn off renewal invoices on test site? was marked as the answer   
    The following two constants will disable Commerce from initiating any live communication with your payment gateways and the second will disable outbound emails. For information on how to create a constant.php file, please see this guide: https://invisioncommunity.com/4guides/advanced-options/configuration-options/using-constantsphp-r25/
     
    define( 'NEXUS_TEST_GATEWAYS', true ); define( 'EMAIL_DEBUG_PATH', "/dev/null");  
  21. Jim M's post in Setting up Calendar Responses was marked as the answer   
    This would not be a functional part of the calendar application. The respond feature there is from an event in the calendar client you're using (in this case Outlook), I'm afraid, it is not connected to the RSVP feature in our software.
  22. Jim M's post in Gathering Password when using Social Logins was marked as the answer   
    There is no setting at this time for users to be able to set a password during sign up when using a social media provider. As you mentioned, they would need to use the password reset tool to accomplish this if they so desire. 
  23. Jim M's post in Domain Name was marked as the answer   
    Please be advised I have responded to your ticket with a question for you. Once you reply back, we can provide you instructions for add a domain or sub-domain here 🙂 .
  24. Jim M's post in search not working correctly was marked as the answer   
    "Everywhere" will not search for member names specifically in profiles. You have to search for specifically "Members" to search profile names. The reason why you are seeing these names come up in content is that they are part of content you are searching, i.e. when you searched "Carol" or "Adam" (on either community) and saw their name mentioned in the title or body text. I understand you're confused by the "Everywhere" not including member profile names but let's exclude that for the time being as it is currently intended not to do that.
    We do not use any plugins for searching members on our community. Everything is core functionality in our software for searching.
    Looking at your installation again, you are purposely omitting all groups from the member search because you have "Allow filtering by this group?" disabled in ACP -> Members -> Groups -> edit groups. For example purposes, I enabled it for the group our test account is in and then searched, which rendered the below:

     
    You will need to update all groups as I did for the above if you wish to have them be searchable.
  25. Jim M's post in Before you can change the URL, you must first remove the existing installation was marked as the answer   
    Please check that your server can reach remoteservices.invisionpower.com .
    Check that the URL to the images are correct. If so, you may need to do a cache clear in ACP -> Support -> Clear System Cache.
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