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Jim M

Invision Community Team
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Community Answers

  1. Jim M's post in Create an direct link to Paypal? was marked as the answer   
    Our Commerce application comes with the capability for donations and using PayPal as a payment method. As you own Commerce, you can read more on setting up Donations here: 
     
  2. Jim M's post in Large file in /uploads/logs - uncaught_exception.php was marked as the answer   
    You will want to review what is causing this error and resolve it before fully deleting these logs. Seeing that it is from yesterday, you may have already done so and in that case, you can truncate it.
  3. Jim M's post in New members cannot access community pages was marked as the answer   
    Looks like you had both Subscriptions and Products requiring a purchase but the Commerce application was offline. This is a bug which we're working to resolve. I enable Commerce for you and disabled these items so things should be functioning per normal now. Sorry for the inconvenience.
  4. Jim M's post in TESTINSTALL was marked as the answer   
    This feature did not exist in version 3. It is only available in version 4+.
  5. Jim M's post in International phone number input was marked as the answer   
    The phone number field within Commerce would support international phone numbers. A custom UI integration like this would require customization.
  6. Jim M's post in Unable to Edit Images in Editor was marked as the answer   
    Google Analytics would use Google Tag Manager these days to insert the tracking script. Please ensure that is accurate.
    Please also trying to disable your advertisements as I am seeing numerous Javascript errors coming from them
  7. Jim M's post in Does IPS work with MySql8 was marked as the answer   
    Yes, MySQL 8 is currently supported.
  8. Jim M's post in Which icon shows up in browser notifications or start pages? was marked as the answer   
    You can set icons in ACP -> Customization -> Appearance -> Icons & Logos.
  9. Jim M's post in 2FA not working and locked out of admin CP was marked as the answer   
    Looking in your logs, this is due to your Authy account is suspended. I have disabled Authy Two Factor Authentication for you so you can manage this in the ACP.
  10. Jim M's post in Pages: ACP Menu not showing Category Name #bug was marked as the answer   
    Is the language in your ACP which is being used, English? If not, you would need to enable English to set the database title for that language.
  11. Jim M's post in Automate RSS Feed Import into Blogs was marked as the answer   
    Sorry but Clubs do not offer RSS import at this time for Blogs at this time. You can certainly suggest this in our official Feature Suggestion forum.
  12. Jim M's post in Where can I go to cancel my subscription? was marked as the answer   
    Please be advised I have moved this to a ticket for you so we can move forward and assist you with your cancellation.
  13. Jim M's post in Using Cloudflare DNS for Invision hosted forum was marked as the answer   
    Unfortunately, you cannot use CloudFlare and our Cloud on a root domain. The root domain will need to be directly connected to our Cloud by changing your nameservers. You can setup a sub-domain in your DNS which is hosted in CloudFlare but you will need to utilize the bypass mode in CloudFlare (e.g. make it a DNS hosted record only).
    Ultimately, you're paying us to provide and manage for you an enterprise-level cloud environment which is fast, reliable, and secure, there is no need to add CloudFlare on top of it 🙂 . If there is a feature you're looking from CloudFlare, please ask and we can let you know if it's available.
  14. Jim M's post in Where in AdminCP can I change the site name displayed besides favicon? was marked as the answer   
    If you've modified the title meta tag in ACP -> System -> Search Engine Optimization -> Meta tags. This would a place which overwrites that.
  15. Jim M's post in Unnecessary underline is coming on text was marked as the answer   
    This is added in your WYSIWYG editor or custom HTML and not part of our theme, I'm afraid. You would need to remove this from the WYSIWYG or custom HTML.

  16. Jim M's post in How users can create new products in commerce? was marked as the answer   
    Sorry, this is not possible. Commerce can only be managed from administrators in the ACP.
  17. Jim M's post in Member registrations and other account issues was marked as the answer   
    Thank you, getting back to your original numbered list:
    Currently, you have it set that all new registrants must purchase a product before registering but have no products available to these groups. There is a bug open internally to better check this prior to redirecting but it brings a better question on your site as you have no products available for these groups, why keep this enabled? To disable it, go to ACP -> Commerce -> Store -> Settings -> Purchase Settings -> disable "Force users to make a purchase when registering?" No real response here but let us know if you have a question here. This is due to your Group Promotion rule of moving Newbies to Members +. You can edit or delete this in ACP -> Members -> Group Promotions.
  18. Jim M's post in Need to cancel my account was marked as the answer   
    Please be advised I have transferred this to a ticket for you. You will receive further correspondence via email.
  19. Jim M's post in Custom Leaderboards was marked as the answer   
    There is not a method currently to create a customized Leaderboard (like what is available in our software here) outside of some form of customization of that module. 
  20. Jim M's post in Storage Settings - Movie files automatically was marked as the answer   
    Believe there is a misunderstanding in what this button does. The default position would always be on when you come back to the page. It only comes into play when you change a storage configuration from one configuration to another and have the system automatically move the files for you instead of manually moving them.
  21. Jim M's post in Storage Settings - Movie files automatically was marked as the answer   
    Believe there is a misunderstanding in what this button does. The default position would always be on when you come back to the page. It only comes into play when you change a storage configuration from one configuration to another and have the system automatically move the files for you instead of manually moving them.
  22. Jim M's post in Product renewal trough stripe instead of MANUAL was marked as the answer   
    Both those users have cards on file so any renewal invoice is generated, auto-payment of those would be utilized.
  23. Jim M's post in SEO help please was marked as the answer   
    If you are unsure what meta tags are or what to do with them, I would not advise messing with them. The software is optimized with meta tags in mind that search engines and social media sites use and we're always evaluating and updating everything SEO-wise. Keeping the default meta tags will provide you the best results, unless you're explicitly trying to do something.
    Like @opentype said, content is king. Make sure your content matches the searches that your users will be searching for.
    Tags prefixed with "og:" are related to Open Graph. This is used by external sites to grab information about the page to embed. I.E. when you share a URL on Facebook, you get that embed with a title, image, etc... This is what controls that.
    Changing these would not be advised unless you have something explicitly in mind.
  24. Jim M's post in Invision community app was marked as the answer   
    This would indeed be PWA so you would not receive a prompt about it.
  25. Jim M's post in Can i install my invision community on localhost? was marked as the answer   
    Yes, you can. Here is more information: 
     
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