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Recently some members of my site have reported being unable to see the results of polls, getting the error message of "You do not have permission to vote in this poll, or see the poll results." I can't figure out what is causing this. I have gone through the ACP to log in as them and confirm the error displays. I have changed their groups and secondary groups and the error still persists, so it seems to be tied directly to their accounts, but I can't find any settings that would seem to limit this behavior. Any ideas?

Solved by Jim M

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  • Community Expert

Are the users able to vote in polls? If so, you will need to ensure that they have that permission. If you can provide us a member group and URL to a poll, we can help investigate.

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17 minutes ago, Jim M said:

Are the users able to vote in polls? If so, you will need to ensure that they have that permission. If you can provide us a member group and URL to a poll, we can help investigate.

Yes, they appear to be able to vote in polls, but they cannot see the results. It doesn't seem to be tied to member groups, which is what makes it confusing.

Here is a topic with a poll: https://www.bzpower.com/topic/31368-what-theme-do-you-use/

My account can view the results, but this account cannot.

  • Community Expert
  • Solution

Please be advised I have moved this to a ticket to better investigate what is happening here. Please watch your email for further correspondence. 

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