Jim M
-
Posts
9,744 -
Joined
-
Days Won
47
Community Answers
-
Jim M's post in Downloading Community Suite 4.6.12.1 was marked as the answer
Sorry, only the latest release is provided via our Client Area as this is the most stable and secure version of our software. If you require previous versions, we always recommend downloading them and storing them yourself while they are available.
-
Jim M's post in Contact Methods was marked as the answer
Go to your Profile -> Edit Profile 🙂 . It's a custom profile field.
-
Jim M's post in Quick reply - only? was marked as the answer
The only option in version 4 would be what version 3 called "quick reply". It is the full editor, however.
-
Jim M's post in Post approval for new members was marked as the answer
You can do this for a whole group or just for a first few posts for a group in ACP -> Members -> Groups -> edit group -> Content tab -> Require approval before content shows? (ensure you have "Bypass content moderation" disabled)
-
Jim M's post in October update broke my forum! was marked as the answer
That would indicate that the template there is not compatible with the latest release and you'll need to work with the author to ensure it is compatible.
-
Jim M's post in Report user-content and feedback - Plugin or Vanilla capability? was marked as the answer
Sorry, there is currently not an automatic notification system to the reporter based on what is happening with the reported content in the default software. You can certainly suggest this in our official Feature Suggestion forum.
-
Jim M's post in Member Reports confusing was marked as the answer
Author would be the author of the content which is being reported. Whereas, the reporter would be the individual who reported it.
-
Jim M's post in iCalendar Feed Import Not Adding Recurring Events was marked as the answer
I'm afraid, this would be a new feature, not a fix as the system is currently designed not to do this. You can certainly suggest it by going to our official Feature Suggestion forum.
-
Jim M's post in Pages and numbers ordering issue was marked as the answer
As it is being stored as text, this would be expected as this is how MySQL orders text.
-
Jim M's post in Online Support notification was marked as the answer
The only means in the Commerce Support ticket system to receive a notification is via email. If you wish to see other alternatives, please leave your suggestion in our official Feature Suggestion forum for further evaluation.
-
Jim M's post in Links in emails not working was marked as the answer
If you use SendGrid's link tracking, disable that and test again. Likely, it may be malforming the URLs.
-
Jim M's post in Crossposting - License issue after server change was marked as the answer
I would advise clearing your browser's cache where you're having issues as things seem OK here.
-
Jim M's post in Upgraded to new version - updating app has locked me out - Any ideas? was marked as the answer
Could I confirm that you were logged out of the ACP before applying the constant and then logged in afterwards?
If so, please provide us access:
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section.
We look forward to further assisting you.
-
Jim M's post in Reply order was marked as the answer
Sorry, the sort order of posts in a topic are static and chronologically sorted. There is no option in the software to change this.
-
Jim M's post in Member followed by all was marked as the answer
Sorry, this is not possible in the default follow system. Everything is by manual opt-in.
-
Jim M's post in Switch to cloud was marked as the answer
Just a button that takes you to our Switch to Cloud landing page 🙂 .
-
Jim M's post in Can users download there content? was marked as the answer
Sorry, there is no way for users to download their content in the default software. You can certainly provide this as a suggestion in our official Feature Suggestion forum for a future release.
-
Jim M's post in Future Publish Date on Edited Topics Breaks was marked as the answer
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
This is, unfortunately, still present in 4.7.3 so I logged another bug for it. Thanks though!
-
Jim M's post in Registration complete emails? was marked as the answer
This is due to you have customized this language string on your installation: email_reg_complete_pass
You will want to revert that.
-
Jim M's post in Moderators never see the solution prompt banner was marked as the answer
This is currently intended. The banner and button is for non-staff members. If you would like to see this changed, please leave your suggestion in our Feature Suggestion forum.
-
Jim M's post in Bulk remove members from club was marked as the answer
Unfortunately, there is no bulk remove feature for Clubs. You can certainly request this in the Feature Suggestions forum though for a future release.
-
Jim M's post in When trying to save forms/applications was marked as the answer
Please contact the author of that third party application Forms for assistance here as it is an issue with that third party application
-
Jim M's post in Issues With IPS Marketplace? was marked as the answer
Thank you, we are aware of an issue and working to resolve it 🙂
-
Jim M's post in Unable to Delete Users and Sign Up Buttion Broke was marked as the answer
The error on the registration page is related to your CAPTCHA key. It looks like it was changed from our default key so you will want to check that and if you're using a custom key, please ensure it is correct in the CAPTCHA developer area.
You can manage this in ACP -> Members -> Spam Prevention -> CAPTCHA.
-
Jim M's post in API member customField problem was marked as the answer
You will want to URL encode anything in an URL parameter.
