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Community Answers
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Marc's post in SEO: Blocked due to access forbidden (403) v. robots.txt was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in Trying to find a word in modlog__action_split was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in Bulk mail issue was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in Auto upgrade 4.6.9 beta3 - 4.6.9 issue was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in cleanup: task error? was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in Group promotion by achievements points was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in Delete account -> anonymize attribution bug was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in Bug: Elastic 7.16 and activity stream with followed members was marked as the answer
This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer
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Marc's post in Paying customers being deleted from site (still) was marked as the answer
I see my colleague has found a solution to your issue and is implementing it there on your site, so will mark this resolved. Glad to see the issue was found.
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Marc's post in Member Groups and SSO was marked as the answer
You would need to speak to the provider of your SSO solution on this. Of course you can set any group to access whatever parts you wish, but the SSO provider would need to add additional code to add members to a group automatically
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Marc's post in Mobile menu is missing was marked as the answer
This is because your globalTemplate is out of date, and not compatible with the latest release. So something was edited on that template. You would need to revert that template to correct the issue
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Marc's post in How to update a member's timezone was marked as the answer
There is no way in which to manually alter someones timezone. This is automatically done on the 4.x system. They would need to check on their own system for where the issue is there, as it can only really show incorrectly if the users system is incorrect
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Marc's post in Domain replacement was marked as the answer
As a self hosted customer, you would simply do the following
Move your site to the new location if you are moving it. You may find the following guideance helpful with this if you are unsure - Once done, you would go to your client area, select your license, and select "change URL" Note that this must be done before you add any redirects from the old URL to the new URL
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Marc's post in Auto renewal was marked as the answer
Sorry to hear you wish to cancel your renewals. I have gone ahead and done that for you. Should you wish to renew again in the future, please contact us as needed
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Marc's post in Unable to find themes or other in my forum market was marked as the answer
As mentioned above, if there are no free themes you like, your options would be to either purchase a theme, or create your own theme. If you take a look at the following, this goes through options to get your site looking as you want
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Marc's post in Gift card voucher code was marked as the answer
There isnt really any way of doing this, unfortunately. You could search for invoices with gift card in the title, which would give you the people who have purchased the gift card, and then go to their account in the ACP to get the gift card number. That would be the only way at present.
Do feel free to add this as a suggestion if its something you wish to see appear in the future
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Marc's post in Canceling products & support was marked as the answer
I have sent you a breakdown for your products and pricing on PM for clarification. It does look like there was actually a pricing issue on yours which I have since corrected.
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Marc's post in Ç̵̡̗̰̻̠̬̲͛̽̀̂̏̓ was marked as the answer
As these are actually valid characters, there is no way in which to prevent this in the software itself, at present. There are modifications people have created for this, as mentioned above.
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Marc's post in I need to create a simple blog was marked as the answer
I believe this is what you are looking for here
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Marc's post in Can blocks be specific for each club? was marked as the answer
There is no way in which to do that at present. Blocks apply to a page type, rather than a specific page. So for example, to all forums, all topic pages, or indeed all club blogs
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Marc's post in Icone / badge color too light was marked as the answer
There are some areas where opacity is used. Im assuming from your image you are referring to the icons on the left. You would need customisation to your templates in order to change those. If you are unsure on how to edit the HTML/CSS in your templates, you would need a designer to assist you with that.
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Marc's post in Locked tasks: queue was marked as the answer
I have taken a look at this, and it will need to be escalated to be looked at by one of my colleagues. I have therefore created a ticket for you on this, and someone will be in contact as soon as possible.
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Marc's post in Duplicate charges for customers using Stripe was marked as the answer
Do you have a test instance running somewhere? I suspect this may be the case, and both are requesting the payment
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Marc's post in RSS import friendly blog formats? was marked as the answer
The image would be populated only if the image tag within the feed is stipulated. There is no way in which to remove the stock grid image other than through customisation. You can however choose whether to show list view or drive view. You would do this from Community->Blogs->Settings within your admin CP
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Marc's post in Bypass thumbnails for profile pictures was marked as the answer
There isnt any way in which to switch them off at present. It may be worth a suggestion in our suggestions are if you wish for something to be added of that nature