LiveG Posted January 22, 2022 Share Posted January 22, 2022 (edited) Hello I have tried to promote group based on achievements points, but it failed! Known bug? (Invision Community v4.6.9) Edited January 22, 2022 by livegames.co.il Link to comment Share on other sites More sharing options...
Daniel F Posted January 22, 2022 Share Posted January 22, 2022 Was the rule applied to anybody? Keep in mind that group promotions are only called when the member object is saved( e.g. when somebody gets logged in, the profile gets updated , etc..) Link to comment Share on other sites More sharing options...
LiveG Posted January 22, 2022 Author Share Posted January 22, 2022 (edited) Ok, after 25 min on a test user that was active (!) something happened, but not as I expected. there are two rules: if you have under then 500 achievement points, you de-promoted to group X from group Y if you succeeded to gain over then 500 achievement points, you are prompted BACK to group Y both happen simultaneously on the same user, although he has only 498 points all along. Edited January 22, 2022 by livegames.co.il Link to comment Share on other sites More sharing options...
LiveG Posted January 23, 2022 Author Share Posted January 23, 2022 (edited) After a few more tests, I think it's a bug; the system doesn't know how to deal with single rule and promote groups based on achievements parameter only. Edited January 23, 2022 by livegames.co.il SeNioR- 1 Link to comment Share on other sites More sharing options...
LiveG Posted January 23, 2022 Author Share Posted January 23, 2022 On 1/22/2022 at 1:01 PM, Daniel F said: Was the rule applied to anybody? Keep in mind that group promotions are only called when the member object is saved( e.g. when somebody gets logged in, the profile gets updated , etc..) The rule applies to only one group - for testing. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 24, 2022 Share Posted January 24, 2022 Please could you provide me with the ID of that member? We can then take a look for you. Link to comment Share on other sites More sharing options...
LiveG Posted January 24, 2022 Author Share Posted January 24, 2022 (edited) In my forum ? ID 521 I can give you ACP access if its help. Edited January 24, 2022 by livegames.co.il Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 24, 2022 Share Posted January 24, 2022 Yes, if you can please update all access details on file, and then let us know Link to comment Share on other sites More sharing options...
LiveG Posted January 24, 2022 Author Share Posted January 24, 2022 5 minutes ago, Marc Stridgen said: Yes, if you can please update all access details on file, and then let us know 10X Sent you a pm. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 24, 2022 Share Posted January 24, 2022 Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. SeNioR- and LiveG 1 1 Link to comment Share on other sites More sharing options...
Daniel F Posted January 24, 2022 Share Posted January 24, 2022 This was fixed for an upcoming release LiveG and SeNioR- 2 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted January 25, 2022 Solution Share Posted January 25, 2022 This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer Link to comment Share on other sites More sharing options...
LiveG Posted January 25, 2022 Author Share Posted January 25, 2022 Where can i find the beta? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 25, 2022 Share Posted January 25, 2022 11 minutes ago, livegames.co.il said: Where can i find the beta? The beta can be downloaded from your client area, just under the main download button. If upgrading an existing community you can also use the automatic upgrader if you wish. If you haven't already, create a constants.php file and add the following line: <?php define( 'USE_DEVELOPMENT_BUILDS', TRUE ); Then go to AdminCP → System → Applications and click Check for Updates, and the beta will become available for you to upgrade in the normal way. Your community will show you all future betas while that line is in the constants.php file. LiveG 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 25, 2022 Share Posted January 25, 2022 Important Information Possible Bugs We consider beta releases generally safe to use on a live site, but, as a beta release, there will probably be undiscovered issues. Any issues on your community during the beta stage may not be fixed until a future release. We will usually not specifically address any individual issues on your community. This means you will have to wait (sometimes several days) for a new release to get fixes. Backup You must maintain a backup of your site and know how to restore a backup if needed. If a beta causes major problems we cannot guarantee a fast resolution so you need to be ready and able to restore a backup if necessary. Support For general issues please use the beta releases bug tracker. If our staff need more information on a bug report from you in private, they will reply to the bug report and ask you to submit a ticket referencing the report. For more important or private issues please submit a ticket noting you are using the beta. In short, we will fix issues that come up but it may take longer than normal. Sometimes an issue may require you to restore a backup. Do not use a beta if you cannot handle waiting a few days between releases for fixes or restoring backups. Link to comment Share on other sites More sharing options...
LiveG Posted January 25, 2022 Author Share Posted January 25, 2022 (edited) Well, The beta indeed makes my chat-box stop refreshing automatically.😒 Edited January 25, 2022 by livegames.co.il Link to comment Share on other sites More sharing options...
Jim M Posted January 25, 2022 Share Posted January 25, 2022 8 minutes ago, livegames.co.il said: Well, The beta indeed makes my chat-box stop refreshing automatically.😒 Please report this to the author of the chatbox for further assistance. Link to comment Share on other sites More sharing options...
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