igniteyourfeelings

Check over their group ACP restriction if they have this 4 checked on :
 
Since they are considered as being "admins", they need the permission to edit admin accounts for the profile picture + other informations.

As an alternative, you can use Pages to create a new support system based on same idea with tickets as on Commerce.

As an alternative, you can use Pages to create a new support system based on same idea with tickets as on Commerce.

I'd like to extend a public invitation to all IPS clients and the third-party community to celebrate the opening of the free listing of files on the Marketplace Directory of Invisioneer.org.  
https://www.invisioneer.org/marketplace/
What is the Marketplace Directory on Invisioneer.org?  
The Marketplace Directory is a free list of files by authors. Its goal is simple: a free, centralized list for you to browse third-party files.  
No files are sold or supported on the site itself. You will be redirected to the author's site for payment and support. 
You will find the Marketplace Directory to be immediately familiar:
Same categories and structure as the IPS Marketplace Same IP.Downloads app as the IPS Marketplace  Over 300+ files have already been listed in the Marketplace Directory, and we hope more will be listed as developers and themers update their files.  
Why visit Marketplace Directory?  
The Marketplace Directory will never be a perfect substitute for the IPS Marketplace, which had deep integration with the ACP and directly processed payments on behalf of clients.  
However, as soon as it became known that IPS was shutting down its Marketplace, it became clear that clients would confusingly need to go to multiple websites. Purchased 5 plugins from 5 different developers? You need to visit 5 different sites for support and payment.   
The Marketplace Directory doesn't totally solve the problem, but it's a step in the right direction.  It consolidates files by authors who wish to list together, and makes file discovery and author tracking so much easier.  There is power in collaboration, and the Marketplace Directory is a great example of the most trusted third-party developers coming together in the spirit of community.  
What is Invisioneer.org?  
Invisioneer.org is a broader project of mine to offer a suite of resources to help IPS owners and admins launch better communities - and to hopefully learn alongside you.  It's my goal to build an "ecosystem of success" around IPS owners and admins as we compete and thrive together on the modern web:
IPS helps you compete with community software Third-party developers help you compete with themes and extensions Invisioneer.org helps you compete with community strategy My goal behind Invisioneer.org is to help you compete - and win - with the "soft skills" of community management that are just as important as the technology: crafting a community strategy, leading with emotional intelligence, and leveraging best practices from disciplines like behavioral economics, psychology, sociology, and leading community consultancies. 
The Marketplace Directory is an important part of Invisioneer.org, and one component of the ecosystem of success for IPS clients to leverage.  
What do I do with my files?  
Purchases and renewals have stopped on the IPS Marketplace, and the Marketplace itself will shut down on October 30 2023 according to IPS.  
To continue receiving support and updates to your active Marketplace files, you will need to transfer your purchases' license keys directly to the author. To find the license keys for all purchases, go to My Purchases.  
Active authors have posted information on their file descriptions or in the support topic about their own support sites.  If you purchased a file from a developer who doesn't have information yet, you will need to reach out to that author.    
Official IPS Blog: https://invisioncommunity.com/news/invision-community/marketplace-the-next-steps-r1286/

He moved on the developer own website. As you can see in the pictures above, for your each file you have a key, that key you'll show it to the app / plugin / theme developer to gain acces on his own website / marketplace. Contact your app / plugin / theme developer and ask for his own website / marketplace and after provide him the key that IPS offered you.

@SeNioR- we need full screenshots again! I'm old and my eyes are tired! 
 

Marketplace contributors will need to set up their own site to handle selling and support.  
We are looking to put together a community directory that will at least make it easier to browse all of the files from all themers and developers.  We will announce in October.  Thank you to all of the contributors who have already started cross listing their files.  

If you want to work on your computer ( localhost via xampp or any other program ) just add "-TESTINSTALL" after your licenses code and this will not count on your URL.

Well, if you have the file from outside the marketplace ( developer own website ) you can install them using "manual upload", otherwise you have to uninstall them and install them again from the marketplace using the ACP dedicated page. But take in consideration that if your file was made for 4.5 only and you have la latest update for 4.6.10 in the ACP you will not find your file.