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Ryan Ashbrook

Invision Community Team
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  1.    Ryan Ashbrook reacted to a post in a topic: Invision Community 5.0.5 Releases
  2.    Ryan Ashbrook reacted to a post in a topic: Invision Community 5.0.4 Releases
  3. Ryan Ashbrook posted a post in a topic in Technical Problems
    This should be fixed now.
  4. To prevent abuse, Free Trials are limited to 10 emails per month. It seems you've hit that limit. Once the purchase is converted to a full package, that limit is removed.
  5.    Square Wheels reacted to a post in a topic: Invision Community 5.0.4 Releases
  6. You need to either wait for the update check task to run, or manually check for updates under ACP > Applications.
  7.    Matt reacted to a post in a topic: Invision Community 5.0.4 Releases
  8.    Chris59 reacted to a post in a topic: Invision Community 5.0.4 Releases
  9.    teraßyte reacted to a post in a topic: Invision Community 5.0.4 Releases
  10.    Cruizin reacted to a post in a topic: ads.txt file
  11.    Donnie95 reacted to a post in a topic: Upgrade problems V5
  12. Yes, this is normal. FileZilla first tries to move into the directory and if it doesn't exist, automatically creates it, then tries to move into it again.
  13. I'll add clarification, but that's referring to after the initial upgrade to 5. Once the initial upgrade to 5 is done, you can then upgrade via the ACP as normal as new versions of 5 are released.
  14.    Ryan Ashbrook reacted to a post in a topic: Can cloud handle high traffic
  15.    Ryan Ashbrook reacted to a post in a topic: Invision Community 5: Week 1 Update
  16.    Ryan Ashbrook reacted to a post in a topic: Invision Community 5: Week 1 Update
  17. Ryan Ashbrook posted a post in a topic in General Questions
    Admin CP > System > Advertisements > Advertisement Settings > Set custom ads.txt
  18. Existing trials created before today will not be updated, however new trials moving forward will use 5.0.0.
  19. For version 5, these will now be available in the download dialog.
  20. This has been fixed now.
  21. The error codes are mostly for our reference. If, for instance, there is a bug causing an error to show inadvertently (such as a user not allowed to view a topic, however all of their permissions say that they can), then it gives us an easy and direct starting point for debugging. This is why we recommend contacting support if a user is experiencing an error and you’re not sure how to resolve it - we can either instruct on what to do, determine if there is a bug, or sometimes even determine the experience resolving the issue can be improved in the software itself. For day to day cases, the error message that is displayed should suffice. As Marc said, in your specific example, that is a generic 404 page indicating a page does not exist in the software at all. The previous error code database really only contained the codes and the same message that was displayed or something generic like “user did not fill in all required fields”, with a few exceptions. In many cases, this is already handled within the software itself - if you encounter an error as an admin, it will sometimes give you instructions on what to check to resolve, if it’s relatively simple to do so (such as if there are no payment gateways set up). If a specific field is required, the form will not submit and tell the user, etc.
  22. It was changed to BIGINT.