AlexJ

Hi Jim,

I don't think it will help. As I mentioned, I would prefer banned users to show Ban message because I don't want them back on our site. 

So it's based on user persona's/group:

Deactivate - "Your account is de-activated as per your request"

Banned - Current message is perfect. 

Hi - 

Seeing below error with latest IPS version 4.7.6 and Radical tags:

4.7.5 and previous version of radical tag had same issue. It's happening on standard theme.

So on our site, we have created de-activated group where users can request to put request for deactivation. They way in future we can request their account back, since we don't have FB like system in IPS. 

But now if I enable, group can't access site, user get this message. Users are getting confused thinking they did something wrong. Anyway, I can show group based message? i.e. Your Account has been De-activated?

Banned is for someone, who we never want on our website back!

We have 10 plus different groups on our website... and i would like to have this feature available to more then 1 group. Can we please make it group based feature?  Other customers have requested as well. Thanks in advance. 

Looking for deep dive suggestion on improving speed. 

https://gtmetrix.com/reports/fearless-assassins.com/VvxFAcan/

I see below sometimes and I can't figure out... where is the delay... I am not sure why regular pages calls for Offline URL. That 6 sec delay, is it from my webserver or Cloudflare.. any easy way to figure it out? Thanks

Thanks for that URL. Is their anyway, it can be added during payment option? All the commercial websites, accept Gift Card during payment processing... this is very odd way, to ask customer, first redeem your gift card and then buy things with it. 

I don't see where user can enter their gift card code.. any idea on how to enable it? - Thanks. 

On 10/17/2022 at 12:40 AM, Runar said:

Thank you for the error details, I’m working on this.

Do you have an ETA when it will be fixed? No rush but looking for appx date. Thanks for the free addon in today's world.

33 minutes ago, BoomScapeOfficial said:

That is a terrible way of banning IPs from accessing the website, staff members don't have access to our Server where this would be configured. Not sure why you'd discourage using IP bans, in certain cases it is required.

Suggestion to help find the solution: 

1) IP:  You should ban IP's not at a website side rather Cloudflare if you are using one. 

You can ban ASN's, IP's, Subnet's, etc. in Cloudflare including by Country, as well. 

2) User: That you can only ban at IPS side. 

Interesting it disappeared by itself. Thanks for the info and glad to see, others have noticed it from time to time. 

Thank you both! 

Hi,

I updated my php from 7.4 to 8.1 and forum to latest version from 4.7.2. Noticing below error in ACP. Why it's complaining for caching when redis is enabled and working? 

@Martin A. Getting this error on website in ACP. Can you please help. Is it because I am on php 7.4? I am planning to upgrade later.. did i upgraded application earlier? 

ParseError: syntax error, unexpected ')', expecting '|' or variable (T_VARIABLE) (0)
#0 [internal function]: IPS\IPS::autoloader()
#1 /home/xxxxx/public_html/system/Dispatcher/Admin.php(167): spl_autoload_call()
#2 /home/xxxxx/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init()
#3 /home/xxxxx/public_html/admin/index.php(13): IPS\_Dispatcher::i()
#4 {main}

On 12/3/2022 at 5:42 AM, marklcfc said:

If it ever happens it'll be a cloud feature to rub everyones noses in it

That cracked me up 🙂 

On 11/15/2022 at 11:17 AM, SeNioR- said:

This should also work in PM.

I had tried and it didn't work. Do you mean to say it works for you OR you are agreeing with my suggestion? Thanks

Above doesn't work in PM's. Can you please enable support for above in PM's too. Thanks

5 minutes ago, Jim M said:

You would need to check this connection from your server with your hosting provider, I'm afraid. You would want to see what is happening with that connection if there is a delay.

For connection, I can tell you their is zero delay. I host on dedicated server and their is no spike in network latency. 

Now where is slowness:

1. IPB -> Amazon

2. Amazon to IPS - ACK / NACK (Email send send or denied)

Can you share detail on how underlying architecture works, so we can investigate it. 

10 minutes ago, Jim M said:

Are you seeing any issues with delayed actions that relate to sending email on your community? This would be my guess here. The email being sent for the message notification is delaying the submit action to fully complete. However, when you reload, since it already was submitted to the database, it is there.

How to confirm that delay in email? Need some help their. I use amazon email service.

This is sometimes consistent and few times random.. When I try to send PM.. and click on Submit reply, screen gets stuck on below view:

" Saving ... "

Now, if i refresh the page, technically PM is already sent. How to figure out where the issue is coming from?

PS I did tried disabling ALL custom stuff, issue persist. Yes, we use Cloudflare. 

21 hours ago, Jim M said:

You will want to check the System Log for any issues here. Often this is a connection issue to your server's Redis.

Well if you see Redis status: it says Memory in use - 107M appx. So how memory is in use and Redis not working at same time? It's local connection, so no issues their. 

Now today it's not showing the warning i.e. Redis not working. 

Hello,

Suddenly, out of blue, ACP shows Redis is not working ... How come? Any thoughts.. for the issue. 

On 9/15/2022 at 5:59 AM, Runar said:

But to summarize: An update to make the app compatible with the latest Invision version will be submitted for approval this weekend. Bugfixes and new features will follow later.

 

Thanks for the update. Checking to see if update is submitted? I had to disable application and this one is used to track topics open and close and our members are missing this application! 

Appreciate for open source in future. Thank you. 

Nice application bites the dust because app dev is inactive and no support anymore. 

Hello, 

What's the correct method on upgrading IPS 3.4.x version which is using old php 5.x env. Migrate the site on my another machine which has php 7.x and then upload the upgrade files? 

Anything else needs to be done or better option? Thanks

On 9/16/2022 at 3:10 AM, Marc Stridgen said:

We are logging quite verbosely at present, so it will log errors when it cant find an application you dont have installed. This will be toned down on the next upcoming release of the platform

Hi Marc, 

Q: How can I figure out which App is looking for that? 

" An app contains a hook that extends \IPS\convert\Software "  Which app scanner is talking about? IPS standard app's itself or something else? Can you please confirm.

IPS QA team - Sometimes, I wonder if it's Dev checking Dev work. 😉