abobader Posted August 31 Share Posted August 31 Hi, For some times now, I found similar system logs: Any head up info about what casing this? Thanks. Link to comment Share on other sites More sharing options...
Jim M Posted August 31 Share Posted August 31 Your server is preventing access to the files mentioned there. You will need to correct that with your hosting provider. abobader 1 Link to comment Share on other sites More sharing options...
abobader Posted August 31 Author Share Posted August 31 23 minutes ago, Jim M said: Your server is preventing access to the files mentioned there. You will need to correct that with your hosting provider. Hi Jim, What the correct permission for these location? Thanks. Link to comment Share on other sites More sharing options...
Jim M Posted August 31 Share Posted August 31 8 minutes ago, abobader said: What the correct permission for these location? They will need to be writable. For correct permissions, please contact your hosting provider. Generally, a folder needs to be 755 or 777 and then a file needs to be 666. If you're still getting this error, you may need to address ownership of the file. Your hosting provider will be the one to assist you if you do not know how to perform any of this. abobader 1 Link to comment Share on other sites More sharing options...
abobader Posted August 31 Author Share Posted August 31 Hi Jim, Yes, the folder is 775, and all the files are all 666. Also the ownership all fine. So why I am getting these error? Thanks. Link to comment Share on other sites More sharing options...
Jim M Posted August 31 Share Posted August 31 1 hour ago, abobader said: Yes, the folder is 775, and all the files are all 666. Also the ownership all fine. So why I am getting these error? Unfortunately, we cannot provide hosting assistance. This is a hosting error. Please contact your hosting provider. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted August 31 Share Posted August 31 (edited) Because the file is likely in use by something else, and can't be accessed due to this. And that something else is potentially backups. If the interval was more frequent (say each minute, or small amount of time) then worry about it. But the frequency you have there? Meh. Edited August 31 by Nathan Explosion abobader 1 Link to comment Share on other sites More sharing options...
abobader Posted August 31 Author Share Posted August 31 Thanks Nathan, that could be it, I will check with the server admin regarding the db backup time. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted August 31 Share Posted August 31 It's a file, not the database... abobader 1 Link to comment Share on other sites More sharing options...
abobader Posted August 31 Author Share Posted August 31 Yes, but could not manage to find out what could hold/been used these files that throw that system error, and showing in some times. Link to comment Share on other sites More sharing options...
Marc Posted September 2 Share Posted September 2 On 8/31/2024 at 8:18 PM, abobader said: Yes, but could not manage to find out what could hold/been used these files that throw that system error, and showing in some times. What Nathan is saying there, is you need to look at the backup of your filesystem, not the backup of your database abobader 1 Link to comment Share on other sites More sharing options...
abobader Posted September 2 Author Share Posted September 2 Thanks Marc, Yes, we doing snapshot daily for the db and other services for the server in general. Me and the server admin we could not find what case the issue, but we still looking. Link to comment Share on other sites More sharing options...
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