Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Elon Report Posted December 31, 2023 Posted December 31, 2023 It has to be something simple - I had it working last night, but I can't remember what I did. I have a database named API - Image Hosting. I use Zapier to create a record in this database. I see Database and Author only - where are the fields for title and content? When I test I get the obvious error "TITLE_CONTENT_REQUIRED".
Marc Posted January 1 Posted January 1 Have you checked the permissions on those fields to ensure you are not restricting them in any way?
Elon Report Posted January 2 Author Posted January 2 8 hours ago, Marc Stridgen said: Have you checked the permissions on those fields to ensure you are not restricting them in any way? Good suggestion! All permissions are set to full for everyone. Any others? Zapier support should come back tomorrow, hopefully.
Elon Report Posted January 4 Author Posted January 4 Still working with their support. I have tried setting a default value for both fields, but I still get the error. Does default value here work the same as default value in mysql? i.e. If I don't send the title field, would the default value be applied?
Marc Posted January 4 Posted January 4 If it states its required, you need to enter it. You would be unable to omit this
Elon Report Posted January 6 Author Posted January 6 Still dealing with Zapier support - they reply every 24-36 hours with redundant copy/paste responses. I've found a workaround using the API, but I will post the solution (when found) in case this happens to someone else.
Elon Report Posted January 8 Author Posted January 8 (edited) I request my Zapier API key be re-generated. Zapier support cannot figure out what's going on. I see the fields load quickly before vanishing on the screen. Hoping there is some corruption in my existing record, so I need a new key. Edited January 8 by MartinLawrence
Elon Report Posted January 8 Author Posted January 8 Did you guys regenerate a new API key for me? I tried reconnecting but not sure if they key changed. It's still not working, so I need to let them know if we tried this step or not.
Elon Report Posted January 9 Author Posted January 9 (edited) 11 hours ago, Jim M said: Glad at least you have a direction to try. Thanks. You are staff - did you reset my key? 11 hours ago, Daniel F said: Do you see any errors in the browsers JS console? No. We are at the troubleshooting step of resetting my account. Please let me know when you reset my Zapier API so I can continue troubleshooting. Martin Edited January 9 by MartinLawrence
Marc Posted January 9 Posted January 9 We have no way in which to change your Zapier API key. 12 hours ago, MartinLawrence said: Did you guys regenerate a new API key for me? I tried reconnecting but not sure if they key changed. It's still not working, so I need to let them know if we tried this step or not. We did not change your API key
Elon Report Posted January 9 Author Posted January 9 (edited) Quote We have no way in which to change your Zapier API key. Ok, so the Zapier key is tied to meta data on my account. I have asked them if thy can wipe their record of me, so I can start again. Edited January 9 by MartinLawrence Did not read his reply
Elon Report Posted January 14 Author Posted January 14 On 1/9/2024 at 4:35 AM, Marc Stridgen said: no problem. Please let us know how you do with that Ended up cancelling my account today. I'm getting better with API's, so if they cannot solve such a basic issue, why do I need them? Support really sucks on the "Starter" plan. It takes support 2-3 days to reply. I was supposedly put in contact with a higher level of support and I sent a message on Thursday morn to reset my account, but I have not heard anything, so I cancelled today. I asked for my $ back since I was not able to get a single Zap working how I wanted it with Invision. I'll see what they say. I only used them because of the Invision integration! In the meantime, I am going to look at some alternatives.
Solution Elon Report Posted January 16 Author Solution Posted January 16 I basically got a F you when asking for my money back. They told me they could not refund me because there was usage on my account - usage caused by their support staff! I never had a single zap work. SeNioR-, Afrodude and teraßyte 3
Daniel F Posted January 17 Posted January 17 Shame that you had such a bad experience . They have now new plans and it’s now even more interesting for average Joe with webhooks support in free plans too.
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