Marc Stridgen Posted August 15, 2023 Share Posted August 15, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Miss_B Posted August 15, 2023 Share Posted August 15, 2023 2 hours ago, LiveG said: Declaration of IPS\\forums\\_Topic::getItemsWithPermission($where = [], $order = null, $limit = 10, $permissionKey = 'read', $includeHiddenItems = The issue is that one of your custom apps is not compatible with php 8 and/or the latest version of Ipb. Looking at the error message, it affects the topics. LiveG and Marc Stridgen 2 Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) 2 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Thank you - I have updated all the login details. Please assist ASAP, as my prod site is unavailable. 🙏 27 minutes ago, Miss_B said: The issue is that one of your custom apps is not compatible with php 8 and/or the latest version of Ipb. Looking at the error message, it affects the topics. All my apps and plugin is disabled except forums/calender/system - ALL by invision Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2023 Share Posted August 15, 2023 34 minutes ago, LiveG said: Thank you - I have updated all the login details. Please assist ASAP, as my prod site is unavailable. 🙏 All my apps and plugin is disabled except forums/calender/system - ALL by invision Disabling will not be enough for some if they are incompatible with PHP 8. If they are incompatible entirely, you would need to upgrade those prior, or remove them prior. I would advise on checking this first of all Miss_B 1 Link to comment Share on other sites More sharing options...
Miss_B Posted August 15, 2023 Share Posted August 15, 2023 (edited) If you go to the Support area in your Admin Panel, are there any messages there pertaining to the php 8 incompatibility? Edited August 15, 2023 by Miss_B Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) 4 minutes ago, Miss_B said: If you go to the Support area in your Admin Panel, are there any messages there pertaining to the php 8 incompatibility? No... PHP Version 8.0.29 - No issues identified 5 minutes ago, Marc Stridgen said: Disabling will not be enough for some if they are incompatible with PHP 8. If they are incompatible entirely, you would need to upgrade those prior, or remove them prior. I would advise on checking this first of all I don't understand; you request me to delete all of my apps just to understand which app causing it?? Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Miss_B Posted August 15, 2023 Share Posted August 15, 2023 Let's do some detective work 😄 Can you post here a list of all the custom apps/plugins that you have installed and maybe we will find the culprit. If you are going to remove the apps, don't forget to make a backup of their database tables if you want to keep their data after reinstalling them. LiveG 1 Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) Please first see the error from the support center: https://pasteboard.co/UdXGBIE5Ddv7.png Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Miss_B Posted August 15, 2023 Share Posted August 15, 2023 5 minutes ago, LiveG said: Please first see the error from the support center: https://pasteboard.co/5xhERtag0v8t.png If you click the Modified files warning message, what do you get? A word of advice, if I may, it would be best to upgrade your forum to the latest version. LiveG 1 Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) When i try to do it (update the changed files ) - everything crashes. So i snapshot back. Find a solution Some of the source files for Invision Community have been modified. /var/www/html/applications/calendar/Application.php /var/www/html/applications/calendar/modules/front/calendar/view.php /var/www/html/applications/core/modules/admin/discovery/search.php /var/www/html/applications/core/modules/admin/system/upgrade.php /var/www/html/applications/core/sources/Reports/Report.php /var/www/html/system/Content/Item.php /var/www/html/system/Helpers/CoverPhoto/Controller.php /var/www/html/system/Image/Imagemagick.php /var/www/html/system/Member/Member.php /var/www/html/system/Widget/Widget.php You should download an unmodified copy of those files and upload them to your server. Once that is done, check if the problem persists. Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2023 Share Posted August 15, 2023 Have you just visited the admin CP before you have finished the upgrader? If so, that why they would be showing there Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) I don't even start the upgrade running. When I tried to upgrade, I got an error of Modified Files. So if I try to upload the diff original files, everything crashes. pleas see:https://pasteboard.co/4EveOaQQ8jXy.png Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2023 Share Posted August 15, 2023 Check for any caching running on your server. This is very likely caused by cache somewhere Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) I don't understand how it relates to Cach, relly. i reloaded the server several times. Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2023 Share Posted August 15, 2023 opcache, for example, can serve an old version of a file, even if you have uploaded a newer version. if the upgrade is stating the files are out of date, it can only be due to the server reading an older file Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) I have restarted the server. Should it suppose to fix it if it a cache issue? Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 15, 2023 Share Posted August 15, 2023 It would depend what the server is doing and how its caching. That would be a question for your host Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 Are you sure this is the case? This error appears of changed files way before the first PHP upgrade. Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) And regardless of the software upgrade option that I agree is important, why is the forum currently down? Do you want me to delete all the apps even when disabled? My forum is down after a simple server upgrade to PHP8, I expect IPB support on this one. You have access to log in. Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Cedric V Posted August 15, 2023 Share Posted August 15, 2023 (edited) 12 minutes ago, LiveG said: And regardless of the software upgrade option that I agree is important, why is the forum currently down? Do you want me to delete all the apps even when disabled? My forum is down after a simple server upgrade to PHP8, I expect IPB support on this one. You have access to log in. Some applications you have installed are not compatible with PHP8, therefore, an upgrade from 7.4 to 8.0 will cause your website to crash. Perfectly normal behavior. You need to investigate which application is not ready for PHP8 before you are able to upgrade. This is not on Invision Community's behalf, but on whoever made an application that doesn't comply with PHP8. Edited August 15, 2023 by Aerodynamic Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) 7 minutes ago, Aerodynamic said: Some applications you have installed are not compatible with PHP8, therefore, an upgrade from 7.4 to 8.0 will cause your website to crash. Perfectly normal behavior. You need to investigate which application is not ready for PHP8 before you are able to upgrade. This is not on Invision Community's behalf, but on whoever made an application that doesn't comply with PHP8. The best practice told me here in IPB is firstly to upgrade the server before the version with the app scanner, well that doesn't work. I WIill delete every app...i don't think I have a choice Can you please explain to me How can i back up some app before removing it? Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Cedric V Posted August 15, 2023 Share Posted August 15, 2023 1 minute ago, LiveG said: The best practice told me here in IPB is firstly to upgrade the server before the version with the app scanner, well that doesn't work. I WIill delete every app...i don't think I have a choice Can you please explain to me How can i back up some app before removing it? I believe disabling an application - not deleting - is sufficiently enough for doing the upgrade. Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) By the way, when I am disabling the " forum", i get a UI back. still think its an external app? 1 minute ago, Aerodynamic said: I believe disabling an application - not deleting - is sufficiently enough for doing the upgrade. Every thing is disabled already! Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
Cedric V Posted August 15, 2023 Share Posted August 15, 2023 4 minutes ago, LiveG said: By the way, when I am disabling the " forum", i get a UI back. still think its an external app? Every thing is disabled already! Just checked, it will most likely need an uninstall. But that will also delete the application without the ability to extract the files. I would extract them from your file manager. LiveG 1 Link to comment Share on other sites More sharing options...
LiveG Posted August 15, 2023 Author Share Posted August 15, 2023 (edited) It's not normal doing it for 30 apps, and in the end, it maybe not even solve the issue. very frustrating Edited August 15, 2023 by LiveG Link to comment Share on other sites More sharing options...
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