Jump to content

Featured Replies

Posted

Need help with resolving the issue with 4.7.11.1 upgrade

Seeing this below and nothing is working even after trying manual installation.

Could contain: Page, Text, File

Solved by Jim M

Go to solution
  • Community Expert

Stuck how, exactly? Are you receiving some kind of error?

  • Community Expert

When I replied earlier there was no image in the first post. 🤨

 

Do you have anything logged in your browser's console?

  • Author

Not seeing anything, From last 2 upgrades the direct download is not working. We are downloading the invision software manually from client Area and extracting that and uploading and updating the site.

 

Not sure whats wrong with last 2 upgrades, this is making our site upgrade process so much painful.

@Jim M Did you see any of such issues from others as well?

  • Community Expert
  • Solution

You have Ezoic injecting many ads onto your page from what I can tell when visiting the upgrader. I would suggest temporarily disabling that as if an ad is creating a Javascript error or causing some sort of other disruption this can impact other Javascript on the page.

14 minutes ago, Jim M said:

You have ,,,

Is it that hard with an available update to put conditions:
- Please disable 3rd party addons
- Please disable ads
etc., all of which you marked as an issues for update , and done
After a version update, enable all of the above at your own risk.

  • Author

Looks like thats the issue, I just disabled the Ezoic ads and now the upgrade is completed.

 

I will follow this going forward.

Recently Browsing 0

  • No registered users viewing this page.