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Cannot view profile following v4.7.9 update


Go to solution Solved by Jim M,

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Posted
8 hours ago, DawPi said:

I see trophies reference there still. Are you sure that you disabled everything?

 

7 hours ago, Marc Stridgen said:

There is also a profile privacy one there. Not everything is disabled there unfortunately.

I took the screenshot after re-enabling everything but it's the same when they're disabled:

Could contain: Page, Text, File

  • Solution
Posted

You may wish to review your system log with a lot of different errors (50.76 GB worth) in there. As you're using ElasticSearch, I would suggest checking to ensure your connection there is fine and rebuilding the search index to see if this helps resolve the issue.

Posted
6 hours ago, Jim M said:

You may wish to review your system log with a lot of different errors (50.76 GB worth) in there. As you're using ElasticSearch, I would suggest checking to ensure your connection there is fine and rebuilding the search index to see if this helps resolve the issue.

It seems our ElasticSearch was inactive and after enabling it, the issue has been resolved.

Thank you Jim!

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