Axel Wers Posted October 4, 2022 Share Posted October 4, 2022 How this works? I added there some code, whole my own header, simple text, but nothing changed, even in source code I did not find my snippets. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 4, 2022 Share Posted October 4, 2022 It should indeed insert that html. Have to checked to make sure you are looking on the correct theme? Also, are you logged in on the front end? (so you are not seeing guest cache) Link to comment Share on other sites More sharing options...
Axel Wers Posted October 4, 2022 Author Share Posted October 4, 2022 Yes, I have only active theme, I am logged in on the front and tried two installations on different servers and have the same. I put there simple text or html and it won't show on front-end at all. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 4, 2022 Share Posted October 4, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Axel Wers Posted October 4, 2022 Author Share Posted October 4, 2022 OK, try it now. If you will be able, then check Header and Footer in default theme, I put there "MyTestHeader" Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted October 4, 2022 Solution Share Posted October 4, 2022 Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. Time Travel Institute 1 Link to comment Share on other sites More sharing options...
Axel Wers Posted October 4, 2022 Author Share Posted October 4, 2022 Great, thanks! Link to comment Share on other sites More sharing options...
Time Travel Institute Posted October 5, 2022 Share Posted October 5, 2022 I had the same issue, but manually clearing the caches from the Support screen jiggled things loose. That might tide someone over until @Marc Stridgen's mentioned fix is released :) Link to comment Share on other sites More sharing options...
Axel Wers Posted October 5, 2022 Author Share Posted October 5, 2022 I tried clear cache of course but did not help in my case. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 11, 2022 Share Posted October 11, 2022 This issue has been resolved in the recently released 4.7.3 version. Please upgrade to resolve this. If you are then still experiencing problems, please let us know. Link to comment Share on other sites More sharing options...
Axel Wers Posted October 13, 2022 Author Share Posted October 13, 2022 Thanks, I tried it on two independent boards, it seems to work. I have to hit Clear System Caches in Get Support section after each save of Header and Footer in Theme. Then I see changes on front-end. Link to comment Share on other sites More sharing options...
Daniel F Posted October 13, 2022 Share Posted October 13, 2022 2 minutes ago, Axel Wers said: have to hit Clear System Caches in Get Support section after each save of Header and Footer in Theme. Then I see changes on front-end. Do you still have to do this with the recent version? Link to comment Share on other sites More sharing options...
Axel Wers Posted October 13, 2022 Author Share Posted October 13, 2022 Yes, after clearing cache I see changes on front-end, try it on my board, you should have still access. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 13, 2022 Share Posted October 13, 2022 52 minutes ago, Axel Wers said: Yes, after clearing cache I see changes on front-end, try it on my board, you should have still access. Is this for guests on the front end? Link to comment Share on other sites More sharing options...
Axel Wers Posted October 13, 2022 Author Share Posted October 13, 2022 Yes I tested it as Admin and Guest too. I see changes in my own header after Clearing System Caches. I don't know if this works now correctly, but for me any problem. More CMS works in the similar way. Link to comment Share on other sites More sharing options...
Daniel F Posted October 13, 2022 Share Posted October 13, 2022 Please check your emails, a ticket was created with further instructions, because I wasn't able to log into your ACP to investigate this further Link to comment Share on other sites More sharing options...
Axel Wers Posted October 14, 2022 Author Share Posted October 14, 2022 17 hours ago, Daniel F said: because I wasn't able to log into your ACP Try it now I disabled protection which was turned on by my hosting provider without my knowledge. Link to comment Share on other sites More sharing options...
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