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How this works? I added there some code, whole my own header, simple text, but nothing changed, even in source code I did not find my snippets. 

 

Could contain: Text

Solved by Marc

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It should indeed insert that html. Have to checked to make sure you are looking on the correct theme? Also, are you logged in on the front end? (so you are not seeing guest cache)

  • Author

Yes, I have only active theme, I am logged in on the front and tried two installations on different servers and have the same.

I put there simple text or html and it won't show on front-end at all.

 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author

OK, try it now.

If you will be able, then check Header and Footer in default theme, I put there "MyTestHeader"

  • Solution

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

  • Author

Great, thanks!

I had the same issue, but manually clearing the caches from the Support screen jiggled things loose. That might tide someone over until @Marc Stridgen's mentioned fix is released :)

  • Author

I tried clear cache of course but did not help in my case.

This issue has been resolved in the recently released 4.7.3 version. Please upgrade to resolve this. If you are then still experiencing problems, please let us know.

  • Author

Thanks, I tried it on two independent boards, it seems to work. I have to hit Clear System Caches in Get Support section after each save of Header and Footer in Theme. Then I see changes on front-end.

2 minutes ago, Axel Wers said:

have to hit Clear System Caches in Get Support section after each save of Header and Footer in Theme. Then I see changes on front-end.

Do you still have to do this with the recent version?

  • Author

Yes, after clearing cache I see changes on front-end, try it on my board, you should have still access.

52 minutes ago, Axel Wers said:

Yes, after clearing cache I see changes on front-end, try it on my board, you should have still access.

Is this for guests on the front end?

  • Author

Yes I tested it as Admin and Guest too. I see changes in my own header after Clearing System Caches.

I don't know if this works now correctly, but for me any problem. More CMS works in the similar way.

Please check your emails, a ticket was created with further instructions, because I wasn't able to log into your ACP to investigate this further

  • Author
17 hours ago, Daniel F said:

because I wasn't able to log into your ACP

Try it now I disabled protection which was turned on by my hosting provider without my knowledge.

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