Duken Posted May 20, 2022 Posted May 20, 2022 Dear, My moderators can't "Mark as Solution". Topic owners and the admin has the option. Where can i enable this option for the Moderators group? David N. 1
Solution teraßyte Posted May 20, 2022 Solution Posted May 20, 2022 Most likely you set the forum to allow topic starters to mark as solved their topics and your admin group is a global moderator. Edit your Moderators group in "ACP > Members > STAFF > Moderators > [Select Moderator member/group] > Edit > Forums TAB" and enable the option Can set best answer/solved for questions and topics? while also making sure they are assigned to the forum(s) the topics to mark as solved are in. Jim M and Duken 1 1
Jim M Posted May 20, 2022 Posted May 20, 2022 53 minutes ago, teraßyte said: Most likely you set the forum to allow topic starters to mark as solved their topics and your admin group is a global moderator. Edit your Moderators group in "ACP > Members > STAFF > Moderators > [Select Moderator member/group] > Edit > Forums TAB" and enable the option Can set best answer/solved for questions and topics? while also making sure they are assigned to the forum(s) the topics to mark as solved are in. If that does not help, please let us know and we can take a further look 🙂 .
Duken Posted May 20, 2022 Author Posted May 20, 2022 5 hours ago, teraßyte said: Most likely you set the forum to allow topic starters to mark as solved their topics and your admin group is a global moderator. Edit your Moderators group in "ACP > Members > STAFF > Moderators > [Select Moderator member/group] > Edit > Forums TAB" and enable the option Can set best answer/solved for questions and topics? while also making sure they are assigned to the forum(s) the topics to mark as solved are in. Thank you!
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