Jump to content

Registration e-mail not going out


Go to solution Solved by jesuralem,

Recommended Posts

Hi there,

I have new users complaining they never received the registration validation e-mail. I did some tests myself and clearly the email is never sent. Also "frogot password" e-mails are not sent either.

If i send a test e-mail to the same e-mail i used for my test registration, i receive it.

In the log of my smtp provider i don't see the registration email but i see the test emails, so it definitely never sent by invision.

I have "AWS Simple Email Service with Bounce Management" by @Jon Erickson installed but i disabled it and the behaviour is the same (this why i use smtp provider now).

I need help !

Just to be clear, some e-mails are going out OK, i received the complaints from the contact form...

 

Edited by jesuralem
Link to comment
Share on other sites

1 hour ago, jesuralem said:

Never mind, i had an anti spammer plugin preventing me from registering with the e-mail i was using for my tests.

All is ok, i may have a delivery issue with orange.com but this is definetely not your problem.

Thank you for coming back to let us know, and glad you resolved the problem

Link to comment
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...