Haxor Gaming Posted January 16, 2022 Posted January 16, 2022 Hello, I just recently renewed my subscription to the forums, and I'm unable to create a support ticket. This is what it says: As for my support issue, what are my options for this issue: I have my website CMS which relies on PHP 7.1 and cannot be upgraded to PHP 7.2 or higher, which means I can't use Invision Power Board. Is there a version I can download that has support for PHP 7.1? Thanks!
Joey_M Posted January 16, 2022 Posted January 16, 2022 You're lucky somewhat, I didn't even get the 30 days. 😂 I think IPS wants clients to use the forum here, it's not bad but an option for private posts to staff only would be a nicer touch. StevenT_505811 and Haxor Gaming 2
Solution Marc Posted January 17, 2022 Solution Posted January 17, 2022 Indeed our official support is now in this area. There was correspondence sent out on this quite a while ago. Note, if there is private information, we can always create a ticket out of it, dont worry. Anyway, on to the issue at hand there. Unfortunately there is no solution I can give you here that will allow you to use an older PHP version for the platform. You would need to reach out to your hosting company to see if you can set different PHP versions in different areas. This can often be done with htaccess files, but it will depend on your particular hosting Jim M, Haxor Gaming and SeNioR- 3
Haxor Gaming Posted January 17, 2022 Author Posted January 17, 2022 Great, thanks for the information!
Joey_M Posted January 17, 2022 Posted January 17, 2022 14 minutes ago, Haxor Gaming said: Great, thanks for the information! IPS 4.6 should work fine with PHP 7.1
Haxor Gaming Posted January 17, 2022 Author Posted January 17, 2022 1 minute ago, Joey_M said: IPS 4.6 should work fine with PHP 7.1 It won't let you install unless you have 7.2 higher
Joey_M Posted January 17, 2022 Posted January 17, 2022 Weird, I wasn't aware that 7.2 was the minimum PHP version. Have you tried proceeding with 7.2 and, then using MultiPHP to drop back to 7.1? If not, I'm not sure its possible. 😞 Haxor Gaming 1
Haxor Gaming Posted January 17, 2022 Author Posted January 17, 2022 I ended up just installing it on a subdomain and using nginx's virtual hosts feature to specify a different php version 1 minute ago, Joey_M said: Weird, I wasn't aware that 7.2 was the minimum PHP version. Have you tried proceeding with 7.2 and, then using MultiPHP to drop back to 7.1? If not, I'm not sure its possible. 😞 Hmm, that doesn't sound like a bad idea either, will definitely keep that in mind for the future! Joey_M 1
Stuart Silvester Posted January 17, 2022 Posted January 17, 2022 1 hour ago, Haxor Gaming said: Hmm, that doesn't sound like a bad idea either, will definitely keep that in mind for the future! We wouldn't recommend it, EOL versions of PHP have known security vulnerabilities that may put your data at risk. When we set a new minimum version, we'll also start using new features PHP introduced in that version, it's highly likely it won't work and we would be unable to provide technical support. Marc and Joey_M 2
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