Andrey Gaponov Posted November 5, 2021 Share Posted November 5, 2021 Hello! See a bug when trying to save and submit file See this and nothing happens Help to resolve please. https://jeep4x4club.ru/files/category/17-jeep-renegade/ File and screenshot attached 1075588674_57_609_RENEGADE_603_99.815_RU_01_09.15_L_LGAP_603_99.815_01_09.15.pdf Link to comment Share on other sites More sharing options...
Jim M Posted November 6, 2021 Share Posted November 6, 2021 The upload took a little bit of time but completed for my testing on your community. The PDF is 31MB + so it will take some time. However, it completed and I was able to upload the screenshot then submit the file without issue. Andrey Gaponov and SeNioR- 1 1 Link to comment Share on other sites More sharing options...
Andrey Gaponov Posted November 6, 2021 Author Share Posted November 6, 2021 (edited) 5 hours ago, Jim M said: However, it completed and I was able to upload the screenshot then submit the file without issue. Did you "Save and submit files"? The issue will appear only after try to save and submit file. Furst step. Upload a file Everything is fine - file uploaded Then file information, tag and click"Save and submit files" After all this steps You'll see this and this will never end... Try to save and submit file please, not just upload. Thank you. Edited November 6, 2021 by Andrey Gaponov Link to comment Share on other sites More sharing options...
Jim M Posted November 6, 2021 Share Posted November 6, 2021 You will need to wait for the file to reach 100% uploaded in the top percentage progress bar. If you click save prior to that, it shouldn’t submit and direct you to the progress bar. Andrey Gaponov 1 Link to comment Share on other sites More sharing options...
Andrey Gaponov Posted November 8, 2021 Author Share Posted November 8, 2021 (edited) On 11/7/2021 at 2:28 AM, Jim M said: You will need to wait for the file to reach 100% uploaded in the top percentage progress bar. If you click save prior to that, it shouldn’t submit and direct you to the progress bar. I click "save" only after file uploaded. And see that bug with never ending progress bar, which shows me 0% . Please, can you try to upload this file and save it in my community web-site ? Not just uload, save it please in my "Downloads" plug in. You'll see a bug after you click "save and submit files" . Edited November 8, 2021 by Andrey Gaponov Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 8, 2021 Share Posted November 8, 2021 You have to await it saying "done" and your system also enforces tags to ensure you add a tag. As with my colleague, I could upload no problem. Its just taking a long while to upload to your server https://jeep4x4club.ru/files/file/381-invision-test/ Andrey Gaponov 1 Link to comment Share on other sites More sharing options...
Solution Andrey Gaponov Posted November 8, 2021 Author Solution Share Posted November 8, 2021 (edited) 9 hours ago, Marc Stridgen said: You have to await it saying "done" and your system also enforces tags to ensure you add a tag. As with my colleague, I could upload no problem. Its just taking a long while to upload to your server https://jeep4x4club.ru/files/file/381-invision-test/ Thank you very much! I had not written a description which is required. My mistake. Sorry. Edited November 8, 2021 by Andrey Gaponov Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 9, 2021 Share Posted November 9, 2021 11 hours ago, Andrey Gaponov said: Thank you very much! I had not written a description which is required. My mistake. Sorry. No problem at all. Sometimes we just need a second set of eyes 🙂 Andrey Gaponov 1 Link to comment Share on other sites More sharing options...
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