Ricardo Torrent Posted July 21, 2021 Posted July 21, 2021 Hello everyone, I am trying to get online an old board, I have the database and files, my license is active and pointing to the right address, but when I try to access it, it shows an unformatted site and I can't login or do anything. I tried to install the same version from scratch, says everything is compatible, installs OK but it shows the same problem, and if I install the latest version it works ok, but of course my content is not there. the version of my old backup is ips_9719f My backup was setup in spanish, so when I load it, I get the unformatted webiste in spanish, and if I install from scratch, the same page but in english. Â
Adriano Faria Posted July 22, 2021 Posted July 22, 2021 There’s an error there (EX2). Go to uploads/logs folder and see the if there’s a log error file there.
Ricardo Torrent Posted July 22, 2021 Author Posted July 22, 2021 12 minutes ago, Adriano Faria said: There’s an error there (EX2). Go to uploads/logs folder and see the if there’s a log error file there. Thank you, latest file shows this:  <?php exit; ?> Thu, 15 Jul 2021 01:01:35 +0000 (Severity: 2) 186.105.1.252 - https://www.americanmuscle.cl/forum/ ErrorException: session_start(): Failed to read session data: user (path: /var/lib/php/session) (2) #0 [internal function]: IPS\IPS::errorHandler() #1 /var/www/amweb/forum/system/Session/Session.php(91): session_start() #2 /var/www/amweb/forum/system/Theme/Theme.php(240): IPS\_Session::i() #3 /var/www/amweb/forum/system/Dispatcher/Standard.php(50): IPS\_Theme::i() #4 /var/www/amweb/forum/system/Dispatcher/Front.php(526): IPS\Dispatcher\_Standard::baseCss() #5 /var/www/amweb/forum/system/Dispatcher/Front.php(64): IPS\Dispatcher\_Front::baseCss() #6 /var/www/amweb/forum/system/Dispatcher/Dispatcher.php(86): IPS\Dispatcher\_Front->init() #7 /var/www/amweb/forum/index.php(13): IPS\_Dispatcher::i() #8 {main} ------------------------------------------------------------------------ Thu, 15 Jul 2021 01:01:50 +0000 (Severity: 2) 186.105.1.252 - http://www.americanmuscle.cl/forum/index.php?/login/ ErrorException: session_start(): Failed to read session data: user (path: /var/lib/php/session) (2) #0 [internal function]: IPS\IPS::errorHandler() #1 /var/www/amweb/forum/system/Session/Session.php(91): session_start() #2 /var/www/amweb/forum/system/Theme/Theme.php(240): IPS\_Session::i() #3 /var/www/amweb/forum/system/Dispatcher/Standard.php(50): IPS\_Theme::i() #4 /var/www/amweb/forum/system/Dispatcher/Front.php(526): IPS\Dispatcher\_Standard::baseCss() #5 /var/www/amweb/forum/system/Dispatcher/Front.php(64): IPS\Dispatcher\_Front::baseCss() #6 /var/www/amweb/forum/system/Dispatcher/Dispatcher.php(86): IPS\Dispatcher\_Front->init() #7 /var/www/amweb/forum/index.php(13): IPS\_Dispatcher::i() #8 {main} ------------------------------------------------------------------------ Â
Adriano Faria Posted July 22, 2021 Posted July 22, 2021 It seems ok to me: EDIT: It’s a clean install.Â
Ricardo Torrent Posted July 22, 2021 Author Posted July 22, 2021 4 minutes ago, Adriano Faria said: It seems ok to me:  EDIT: It’s a clean install. Yes, that's the latest version install. I copied the old one here:https://www.americanmuscle.cl/forum_old/  Â
Hisashi Posted July 22, 2021 Posted July 22, 2021 What version is installed? I've had problems like these in old version, my case it was the php version. I use cpanel, so it's simple for me to make this change, if it's not something complicated for you try this. Test 7.0 to 7.4 php
Adriano Faria Posted July 22, 2021 Posted July 22, 2021 3 minutes ago, Ricardo Torrent said: Yes, that's the latest version install. I copied the old one here:https://www.americanmuscle.cl/forum_old/   I’m redirected to the new site every time I click in any link. Check the path on conf_global.php. Brainy S. 1
Ricardo Torrent Posted July 22, 2021 Author Posted July 22, 2021 47 minutes ago, Hisashi said: What version is installed? I've had problems like these in old version, my case it was the php version. I use cpanel, so it's simple for me to make this change, if it's not something complicated for you try this. Test 7.0 to 7.4 php Currently 7.4.21 I will try other versions and post, thx. 45 minutes ago, Adriano Faria said: I’m redirected to the new site every time I click in any link. Check the path on conf_global.php. Yes, I was not intending to use the old version as published, just store it meanwhile. I have changed the path now, just for testing.
Ricardo Torrent Posted August 11, 2021 Author Posted August 11, 2021 Hello again. I managed to get my backup running, and after a couple minor adjustments I've "fixed" a couple details. However, it won't allow me to update. I've tried to reach support from the adminCP but not sure if they get my messages as I don't get any replies. Â I'm running CentOS 7 and downgraded first to PHP 5.4 and after the first error message upgraded to PHP 5.6 Now this is the error message when trying to update. 1C287 / 2 You are running PHP version 5.5.5-10.5.9-MariaDB. You need PHP 5.3.0 or higher. Contact your hosting provider or system administrator and ask them to update. I also noticed I can't upload files to the gallery, folder permissions are OK, even tried with 777 but no luck. Â
Olivia Clark Posted August 13, 2021 Posted August 13, 2021 Hi @Ricardo Torrent We did get your email but our reply may not have reached you. 🙂 Looks like you will need to upgrade your PHP to version 7.4 to complete the upgrade for your site. I hope that sets you on the right path.
Ricardo Torrent Posted August 17, 2021 Author Posted August 17, 2021 On 8/13/2021 at 2:26 PM, Olivia Clark said: Hi @Ricardo Torrent We did get your email but our reply may not have reached you. 🙂 Looks like you will need to upgrade your PHP to version 7.4 to complete the upgrade for your site. I hope that sets you on the right path. Olivia, Thank you, I had to downgrade from 7.4 to 5.4 to get my backup running, so I thought it might not work again if I upgraded to 7.4. I was wrong, just upgraded to 7.4 and my forum still runs. Will perform a manual update now. Thank you for your time.  High-End, Olivia Clark and Marc 3
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