Know the source of the profilesync error.

[pequeno]

Every day I have several profilesync errors.

IPS\Http\Request\CurlException::28

Operation timed out after 10000 milliseconds with 0 bytes received

#0 /home/website/public_html/forum/system/Http/Request/Curl.php(415): IPS\Http\Request\_Curl->_execute()
#1 /home/website/public_html/forum/system/Http/Request/Curl.php(291): IPS\Http\Request\_Curl->_executeAndFollowRedirects('GET', NULL)
#2 /home/website/public_html/forum/system/Member/Member.php(4592): IPS\Http\Request\_Curl->get()
#3 /home/website/public_html/forum/applications/core/tasks/profilesync.php(78): IPS\_Member->profileSync()
#4 /home/website/public_html/forum/system/Task/Task.php(356): IPS\core\tasks\_profilesync->IPS\core\tasks\{closure}()
#5 /home/website/public_html/forum/applications/core/tasks/profilesync.php(81): IPS\_Task->runUntilTimeout(Object(Closure), 192)
#6 /home/website/public_html/forum/system/Task/Task.php(255): IPS\core\tasks\_profilesync->execute()
#7 /home/website/public_html/forum/system/Task/Task.php(224): IPS\_Task->run()
#8 /home/website/public_html/forum/applications/core/interface/task/task.php(62): IPS\_Task->runAndLog()
#9 {main}

I think it's related with google, Facebook or twitter accounts sync.

But I needed to know more in detail what type of account have the error in order to take action.
Is there any way to have more profilesync error details?

[newbie LAC]

Run sql-query

SELECT member_id, name, profilesync FROM core_members WHERE profilesync LIKE "%profilesync_generic_error%"

If you need information about login handler look at profilesync column

It will be looks like 

{"photo":{"handler":2,"ref":null,"error":"profilesync_generic_error"}}

handler":2

2 is Login handler ID

[pequeno]

Many thanks @newbie LAC This is the information just I need. 

[Bluto]

@pequeno what did you do to resolve this?  I get this on my site too.

[pequeno]

2 hours ago, Bluto said:

@pequeno what did you do to resolve this?  I get this on my site too.

I have verified that the error occurs with Facebook Sync. I will check if it happens with all accounts or only with one, and if it is necessary to create a new Facebook application for access, following these instructions: 

If the problem has not been resolved, it may be Facebook's problem.

[Stuart Silvester]

 

Operation timed out after 10000 milliseconds with 0 bytes received

This means that your server was unable to communicate with the location where Facebook are storing the member photo. This could be a block on their end, your end or some issue with communication in between the two networks.

[pequeno]

14 minutes ago, Stuart Silvester said:

 

Operation timed out after 10000 milliseconds with 0 bytes received

This means that your server was unable to communicate with the location where Facebook are storing the member photo. This could be a block on their end, your end or some issue with communication in between the two networks.

Thank you, One question: Why in the ACP it puts "Reauthorization required" on Facebook accounts.

[Stuart Silvester]

2 hours ago, pequeno said:

Thank you, One question: Why in the ACP it puts "Reauthorization required" on Facebook accounts.

The most likely cause is that the access token for the account has expired and the member hasn't used Facebook to login for a while. Other reasons could be that the access token has been revoked by the user on Facebook etc.

[pequeno]

Many thanks @Stuart Silvester

[pequeno]

On 8/28/2019 at 4:09 PM, Bluto said:

@pequeno what did you do to resolve this?  I get this on my site too.

Finally, I created a new app and request the approval of the necessary permissions. Facebook chose me to do the individual verification. And now, there are no more synchronization errors.

[Daniel F]

21 minutes ago, pequeno said:

Finally, I created a new app and request the approval of the necessary permissions. Facebook chose me to do the individual verification. And now, there are no more synchronization errors.

Glad to see this sorted. Thanks for the clarification.