Michel_72 Posted August 20, 2017 Share Posted August 20, 2017 Hi, my site just when down complately (error 500) after merely installing a plugin that was posted by IPS staff that would enable me to control the relative date/time format. Customisable_Date_Formats.xml https://invisioncommunity.com/forums/topic/406253-please-restore-date-format-editing-ability-in-ips4/?tab=comments#comment-2518773 I have tried to remove the plugin from the database in core_plugins but that didn't solve the issue. What to do? I have filed a support ticket, but that could take a while. Link to comment Share on other sites More sharing options...
Michel_72 Posted August 26, 2017 Author Share Posted August 26, 2017 The issue has been resolved by removing the plugin from the database and by removing the file /plugins/hooks.php Link to comment Share on other sites More sharing options...
pequeno Posted August 26, 2017 Share Posted August 26, 2017 3 hours ago, Michel_72 said: The issue has been resolved by removing the plugin from the database How to remove plugin from database? 3 hours ago, Michel_72 said: removing the file /plugins/hooks.php But is this file necessary? After removing, you need to restore this file? Link to comment Share on other sites More sharing options...
Stuart Silvester Posted August 26, 2017 Share Posted August 26, 2017 22 minutes ago, pequeno said: How to remove plugin from database? But is this file necessary? After removing, you need to restore this file? The better way is to delete hooks.php and then uninstall the plugin in the AdminCP. Deleting the plugin from the database will not remove it properly. Alternatively, if you're having an issue, submit a support ticket. Link to comment Share on other sites More sharing options...
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