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Trophies and Medals - Supporttopic

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Hi Fosters!

I'm testing and it works but I can't change the size of the trophies and medals in the post bit with is very small. I tried with "Max Icon Size in postbit" from settings but it does not seems to do nothing... 

5978fa4735ce5_Capturadepantalla2017-07-26alas22_23_00.png.27bd284acc450a955f6e49df99e522e0.png

On 7/25/2017 at 0:29 PM, Fosters said:

Could I get access to your ACP to take a look at the DB structure? We could probably include an importer/converter.

Sent PM

  • Author
1 hour ago, Volstate said:

Sent PM

Thank you, I will take a look tomorrow.  

Yesterday I had little medals and today very big, help please Fosters...

 

5979c51bba073_Capturadepantalla2017-07-27alas12_47_37.png.5363b01c4f64305c86cf3ef26e167fee.png5978fa4735ce5_Capturadepantalla2017-07-26alas22_23_00.png.27bd284acc450a955f6e49df99e522e0.png.a3228a1be64e40ba30fb43fd4ddbdfa3.png

There is a bug where my regular (and some other groups) users or new users get Admin trophy or moderator trophy or dont get any of the trophies for no good reason, any idea why this happens or its a bug? 

  • Author
3 hours ago, Vova Zk said:

How do I upgrade the version? When I go to the marketplace page, I just see the "Buy" option.

Have you bought the app?

2 hours ago, C4D Cafe said:

There is a bug where my regular (and some other groups) users or new users get Admin trophy or moderator trophy or dont get any of the trophies for no good reason, any idea why this happens or its a bug? 

I can't reproduce this on my own installations. Could we get ACP access to take a look at this?

6 hours ago, Pedro Ibáñez said:

Yesterday I had little medals and today very big, help please Fosters...

 

5979c51bba073_Capturadepantalla2017-07-27alas12_47_37.png.5363b01c4f64305c86cf3ef26e167fee.png5978fa4735ce5_Capturadepantalla2017-07-26alas22_23_00.png.27bd284acc450a955f6e49df99e522e0.png.a3228a1be64e40ba30fb43fd4ddbdfa3.png

Have you changed anything? I can't see how this could have happened without any user interaction.

PM sent!

1 hour ago, Fosters said:

Have you changed anything? I can't see how this could have happened without any user interaction.

Yes it's very strange...

I have sent you the ACP Login!

Is there any way to realply trophies, because I have users with no trophies applied...

 

597ad3591676a_Capturadepantalla2017-07-28alas7_56_59.thumb.png.960b5178a78ef36a10e7f79be348ad6a.png

  • Author

It should happen automatically

So it's not working on my site...

15 hours ago, Fosters said:

Have you bought the app?

Yes, sure. And I managed to find the “Upload new version” link here. But I don’t know what to upload.

 

How do I use this with the RULES AUTOMATION??  I can't see any options when trying to build a rule for this.  Or is it complicated??

39 minutes ago, pilotguy said:

How do I use this with the RULES AUTOMATION??  I can't see any options when trying to build a rule for this.  Or is it complicated??

 

  • Author
6 hours ago, pilotguy said:

How do I use this with the RULES AUTOMATION??  I can't see any options when trying to build a rule for this.  Or is it complicated??

Exactly. You would need to create a rule within the rules application

  • Author

We have included a new debugging tool into the next release which will make it much easier to troubleshoot the problems.

In 1.1.2 you'll be able to test a trophy against a member and see why he didn't get the trophy

18af60e8b039acdbb3af38efa94a00e0.gif

On 7/28/2017 at 11:56 AM, Vova Zk said:

Yes, sure. And I managed to find the “Upload new version” link here. But I don’t know what to upload.

@Fosters, can you please reply to this?

  • Author
3 minutes ago, Vova Zk said:

@Fosters, can you please reply to this?

Sorry, I missed your reply.

I can’t see that you’ve purchased this app. Are you sure that you bought it? Does it appear here https://invisioncommunity.com/clients/purchases/ for you? 

On 25.7.2017 at 2:51 AM, Volstate said:

I just wish there was a way to convert to this from Iawards so I didn't lose all my awarded members :(

Next version includes a iAwards to medals converter.

4 hours ago, Fosters said:

I can’t see that you’ve purchased this app.

I’m not sure how exactly we purchased this (we have other employees managing this), but here’s payment confirmation.

Transaction details - PayPal15USD.pdf

  • Author
1 hour ago, Vova Zk said:

I’m not sure how exactly we purchased this (we have other employees managing this), but here’s payment confirmation.

Transaction details - PayPal15USD.pdf

Thanks for clarification. I'm not sure who bought it for your company and with what account, but to speed things up for you, I've just gave you a free license to the @Vova Zkaccount :)

Hi Fosters,

Do you know something about the issues in my site?

 

  • Author
On 7/31/2017 at 6:59 AM, Pedro Ibáñez said:

Hi Fosters,

Do you know something about the issues in my site?

 

 Hi @Pedro Ibáñez Thank you for being patient.  I am still investigating the issue on your site.  

 

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