15 hours ago, InvisionHQ said:

1. I think it's a bug with the upgrade procedure from the old app. But I need to access your site to confirm it and fix it.

2. Please check in the logs for a more detailed error. 

3. Yes, seems reasonable. Noted.

1. It is on an internal system, without internet access. but if you could let me know where else the given awards are stored outside the table  PREFIX_awards_awarded, I'd be happy to take a look. I was and will be adding awards with direct SQL queries anyway, so it will be important to me to know where they are stored/cached. 
It is possible that the table has records that refers to users who may have been deleted from the system... Can you pls check on your end if this can be an issue? Thank you!

2, Thanks, the upgrade did not insert the lang strings from the old awards system: "lang_not_exists__awards_category_2"

3. Thank you. 

Edited November 17, 20204 yr by balazsp

Can you check if in the browser log you can find some 404 regarding award images?

No, the upgrade found the award images and they are displayed properly.

You have to try to understand from the inspector the difference of the url of an image that you can't see (the old ones) and one that you can see (the new one). Surely the problem lies in the path set for the old images.

The inspector does not have broken images..
On a user's profile (who has 6 awards in the mysql table), the award page says

"There's nothing here yet."

 

Edited November 18, 20204 yr by balazsp

It would be helpful if you could put a version with this problem online so we can debug it more thoroughly.

Hi

 

I am getting this error:

SELECT member_id, award_sort, award_order, award_member_show FROM `core_members` WHERE aw_sort!='date' OR aw_order!='DESC' OR aw_show IS NOT NULL ORDER BY member_id ASC LIMIT 0,500
Unknown column 'aw_sort' in 'where clause'

 

 

#0 /.../.../.../html/system/Db/Select.php(383): IPS\_Db->preparedQuery()
#1 /.../.../.../html/system/Db/Select.php(577): IPS\Db\_Select->runQuery()
#2 /.../.../.../html/applications/awards/extensions/core/Queue/membersTable.php(76): IPS\Db\_Select->count()
#3 /.../.../.../html/system/Task/Task.php(47): IPS\awards\extensions\core\Queue\_membersTable->run()
#4 /.../.../.../html/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue()
#5 /.../.../.../html/system/Helpers/MultipleRedirect/MultipleRedirect.php(92): IPS\core\modules\admin\system\_background->IPS\core\modules\admin\system\{closure}()
#6 /.../.../.../html/applications/core/modules/admin/system/background.php(136): IPS\Helpers\_MultipleRedirect->__construct()
#7 /.../.../.../html/system/Dispatcher/Controller.php(90): IPS\core\modules\admin\system\_background->process()
#8 /.../.../.../html/applications/core/modules/admin/system/background.php(42): IPS\Dispatcher\_Controller->execute()
#9 /.../.../.../html/system/Dispatcher/Dispatcher.php(152): IPS\core\modules\admin\system\_background->execute()
#10 /.../.../.../html/admin_12325/index.php(14): IPS\_Dispatcher->run()
#11 {main}

 

I tried to submit ticket on your site, created an account but didn't find any menu for submitting ticket

are you sure that you use 2.0.1 and not the 2.0.0?

41 minutes ago, balazsp said:

"There's nothing here yet."

Can you check in user account settings -> "Exclude awards"? 

Thanks, found it:  the permission matrixes for the awards were blank. Once I manually reconfigured the permissions, the awards became visible. 

Can you pls point me where those permissions are stored? I'd rather save myself the effort of manually checking those boxes for all my 40 awards.

Thank you again! 

Hey @InvisionHQ
We finally upgraded from Invision 4.4.10 to 4.5.4. When we tried to upgrade the iAwards from 1.3.2  to 2.0.1 via the Marketplace, we had to uninstall the 1.3.2 which prompt us that the data already present will be deleted. Thus we backed up the awards_awarded table from the database.

After reinstall, we recreated the categories and the awards (taking note of the proper ID of the category and the award) then restored the awards_awarded. All awards were successfully showing to the awarded member but the hovercard is having an error:

There was a problem loading this content.



Even when we reinstalled as fresh install (without loading the previous awards_awarded) we still have the same error.

Please advise and thank you for this awesome app.

Rally (of Nigel's team)
 

Edited November 19, 20204 yr by Nigel Moore

2 hours ago, Nigel Moore said:

Please advise and thank you for this awesome app.

Gotcha! it's a small bug, I'll send the fix to the marketplace right away. Thank you for your report.

6 hours ago, balazsp said:

Can you pls point me where those permissions are stored? I'd rather save myself the effort of manually checking those boxes for all my 40 awards.

Check in "core_permission_index"

23 hours ago, InvisionHQ said:

are you sure that you use 2.0.1 and not the 2.0.0?

Yes, I am sure, it's updated via Marketplace 

2.0.2 with all fixes is pending approval in the marketplace

8 hours ago, InvisionHQ said:

2.0.2 with all fixes is pending approval in the marketplace

thank you, because of this problem the reindex failed, so I disabled the plugin till fixing the problem

Hey guys, I just purchased iAwards over Marketplace and everything went smooth until I tried to give award. This is the error message I am getting

Also, I am on latest IPS update.

Edited November 21, 20204 yr by C4D Cafe

We've been using your award system for 7 years and have numerous badges awarded to members.  Our ability to award new badges disappeared with the upgrade to Invision 4.5.4.   If I purchase your 2.0.2 from the Marketplace, will those old badges go away?  

Could someone be so kind and post a step-by-step so that our existing awards data and configuration is preserved as much as possible when upgrading to the new version for IPS 4.5?

Yes I know I'm an idiot and totally inferior to the great minds that frequent here.

After installing iAwards, I was able to create a couple of awards and award them to two people.  They appear on the Awards tab in the users' profiles, but nowhere else. even though I enabled all the options to display them.  Awards also does not appear on the users' settings so that the users can choose which to display or not.  

I am running on an online community using iAwards 2.0.2

Any updates? Is the current version safe to use?

I got an error when, in Notifications in the ACP, I clicked Awards and changed "Email" to "enabled by default" from "Not enabled by default". But the setting seems to have "stuck," so… it worked, but gave an error?

Error: Call to undefined method IPS\awards\extensions\core\Notifications\Awards::configurationOptions() (0)
#0 /var/www/html/system/Dispatcher/Controller.php(90): IPS\core\modules\admin\membersettings\_notifications->edit()
#1 /var/www/html/applications/core/modules/admin/membersettings/notifications.php(38): IPS\Dispatcher\_Controller->execute()
#2 /var/www/html/system/Dispatcher/Dispatcher.php(152): IPS\core\modules\admin\membersettings\_notifications->execute()
#3 /var/www/html/deity/index.php(14): IPS\_Dispatcher->run()
#4 {main}

Even hitting "Save" without making any changes produces an error.

I'm using the latest public releases of both IPS and iAwards.

For all support requests related to 2.0.2 please send me a PM with forum URL and a temporary admin account to access to ACP.

Hello @InvisionHQ,

I bought the application a while ago and saw that you need "automation rules" or something to automate an award to be given?
OR is there an different way? Since the app from Kevin is not up to date anymore.

 

On 1/11/2021 at 5:20 PM, imsandertjeee said:

Hello @InvisionHQ,

I bought the application a while ago and saw that you need "automation rules" or something to automate an award to be given?
OR is there an different way? Since the app from Kevin is not up to date anymore.

 

I have exactly the same doubt... found out today that none of Kevin's apps are being supported or upgraded.