CheersnGears Posted December 18, 2014 Posted December 18, 2014 You guys are clearly in the middle of a very busy time with the release of the IPS4 Betas. I've had three issues on my 3.4.x install that came up and required placing tickets for support. None were critical, yet you came through and addressed them faster than I'd even expect in a normal time. Cheers and kudos to you!I have been publicly critical of the support team in the past, so it's only fair to also point out when you exceed expectations.
Warzone Posted December 18, 2014 Posted December 18, 2014 Yeah, they are very fast in their support, fastest i know of.And they solve the problems fast to.
crabpaws Posted December 26, 2014 Posted December 26, 2014 Support is very good. Thank you and happy holidays, IPS Support.
Izaya Orihara Posted December 26, 2014 Posted December 26, 2014 SUpport has always been mostly good for me, save a few instances And @AndyF is always on point for me when it comes to answering my questions in the support forums!
Management Lindy Posted December 28, 2014 Management Posted December 28, 2014 Thanks for the feedback - it's very much appreciated!
AndyF Posted December 28, 2014 Posted December 28, 2014 Agree. Its always nice when someone takes time to post positive feedback and its always nice to read too.
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