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Compliments to IPS Support team

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Posted

You guys are clearly in the middle of a very busy time with the release of the IPS4 Betas. I've had three issues on my 3.4.x install that came up and required placing tickets for support. None were critical, yet you came through and addressed them faster than I'd even expect in a normal time.   Cheers and kudos to you!

I have been publicly critical of the support team in the past,  so it's only fair to also point out when you exceed expectations. 

Yeah, they are very fast in their support, fastest i know of.And they solve the problems fast to. :)

  • 2 weeks later...

Support is very good. Thank you and happy holidays, IPS Support.

SUpport has always been mostly good for me, save a few instances :) And @AndyF is always on point for me when it comes to answering my questions in the support forums!

  • Management

Thanks for the feedback - it's very much appreciated!

Agree. Its always nice when someone takes time to post positive feedback and its always nice to read too. :)

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