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Amazing support!


Owdy

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Posted

Thanks for amazing support Jason H! I got site down (because one mod and me messed up my database), i created ticket and it was responded in 15 mins, whole issue was fixed under

Posted

The team are great here.

I'd like to highlight the work Kessler does via the support forums too. Always very helpful, and willing to provide non supported methods to obtain a work around to a given situation too. He is also very proficient in closing off resolved topics.

And not to forget Matt for special mention too, who is working hard on the new applications upgrades.

Posted

The team are great here.



I'd like to highlight the work Kessler does via the support forums too. Always very helpful, and willing to provide non supported methods to obtain a work around to a given situation too. He is also very proficient in closing off resolved topics.



And not to forget Matt for special mention too, who is working hard on the new applications upgrades.




Don't forget the rest of the dev team - pretty sure it's a collaborative effort :P
Posted

Jason H - Is the tops ! "spot on" and great communicator for us IPB for dummies !!

But all the support people are top shelf !

Thanks TEAM !!!!

Posted

I also do like the support, and the whole skin generator. I'm new to using the paid version of IPB, but do not regret giving it a go!

I so far have gotten reasonable response times on support tickets, and also have seen how all the staff here help the newbies with this forum software. I also am very new to it, so expect threads from me LOL.


Thanks again IPB staff!

Posted

Thank you to all those who have posted their positive feedback in this topic :)



Lets not forget Andy, who does a great job managing the marketplace and previously the resources section. :thumbsup:
Posted

Lets not forget Andy, who does a great job managing the marketplace and previously the resources section. :thumbsup:



:blush: Thanks :D


I should add, the Marketplace responsibilities are shared between myself and Michael though :)

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