GTB Posted July 20, 2007 Share Posted July 20, 2007 Not sure if this should be posted here, sorry if it shouldn't and please advice what I do instead.I purchased 4 IPB licences about 1 month ago, anyway I have a buyer for all 4 items. How do I go about transferring them over to him, so he still gets the 11 months tech support left on them and access to download all 4 products. Link to comment Share on other sites More sharing options...
bfarber Posted July 20, 2007 Share Posted July 20, 2007 Hello,Presently we do not allow transferring of licenses. What you would need to do is turn over your client area account entirely to the new user. I recommend you ensure you have cleared out any personal data you do not want them to have access to first (such as your credit card details, phone number, etc.). Then just provide the user the login, and they will take over your account. Link to comment Share on other sites More sharing options...
GTB Posted July 20, 2007 Share Posted July 20, 2007 Hello,Presently we do not allow transferring of licenses. What you would need to do is turn over your client area account entirely to the new user. I recommend you ensure you have cleared out any personal data you do not want them to have access to first (such as your credit card details, phone number, etc.). Then just provide the user the login, and they will take over your account.OK thanks, That what I thought you did. And thanks for mentioning the card details as well. That did cross my mind as the last items I bought a few days later seem to just debit my card automaticly. Were do I delete the credit card details Link to comment Share on other sites More sharing options...
bfarber Posted July 21, 2007 Share Posted July 21, 2007 I'm not all too familiar with the client area front end, else I'd point you in the right direction. I know our customer service can do it for you - if you can't seem to find it, send an email to sales@invisionpower.com or call us on Monday and they'll take care of it for you. :) Link to comment Share on other sites More sharing options...
Keven Fox Posted July 21, 2007 Share Posted July 21, 2007 Wait a second, when did this change?I swear I bought my perpetual license from someone, and you guys were great in the transfer? Link to comment Share on other sites More sharing options...
riven3d Posted July 21, 2007 Share Posted July 21, 2007 i think it was sometime in March when this happened, still hoping they will change their minds on this, as I have a few licenses i wish to offload on my account. Link to comment Share on other sites More sharing options...
AndyF Posted July 21, 2007 Share Posted July 21, 2007 Me too, i hope it changes soon :wub: I am wanting to buy a used one soon :( Link to comment Share on other sites More sharing options...
riven3d Posted July 21, 2007 Share Posted July 21, 2007 as an alternative, it would be nice if we could give alternate access and they be allowed to download and such, at least that way we could still do something with licenses we no longer use or need Link to comment Share on other sites More sharing options...
.Ryan Posted July 23, 2007 Share Posted July 23, 2007 Wait a second, when did this change?I swear I bought my perpetual license from someone, and you guys were great in the transfer?Yeah see my topic about it too... I raised a suggestion about something b/c the guy that transfered me his license left a lot of personal info their :rolleyes: and I deleted it for him and posted a topic saying you should delete the info.... and some people took it over reactive as usual and IPS now goes no more transfers simple as that... blah blah.What service... <_< Link to comment Share on other sites More sharing options...
Brian Garcia Posted July 25, 2007 Share Posted July 25, 2007 Yeah see my topic about it too... I raised a suggestion about something b/c the guy that transfered me his license left a lot of personal info their :rolleyes: and I deleted it for him and posted a topic saying you should delete the info.... and some people took it over reactive as usual and IPS now goes no more transfers simple as that... blah blah.What service... <_< :blink: Link to comment Share on other sites More sharing options...
TheSupportGuy-Com Posted August 3, 2007 Share Posted August 3, 2007 I got a few licenses i need to get rid off... But i can't because of No-Transfer restriction :(I hope they change their mind or offer an alternative solution. Link to comment Share on other sites More sharing options...
AndyF Posted August 3, 2007 Share Posted August 3, 2007 I got a few licenses i need to get rid off... But i can't because of No-Transfer restriction :(I hope they change their mind or offer an alternative solution.Me too (but the other way around) Link to comment Share on other sites More sharing options...
GTB Posted August 3, 2007 Share Posted August 3, 2007 Well I still have the 4 licences for sale, the guy pulled out of the sale. And after I removed most of the important stuff from my account ready to hand the account over to him :mellow: Link to comment Share on other sites More sharing options...
AndyF Posted August 4, 2007 Share Posted August 4, 2007 I dont want to turn this topic into a marketplace etc, but id only want one anyway. :)I just hope they will do something for existing customers at some point :wub: Link to comment Share on other sites More sharing options...
GTB Posted August 4, 2007 Share Posted August 4, 2007 I dont want to turn this topic into a marketplace etc, but id only want one anyway. :) I just hope they will do something for existing customers at some point :wub:I'm not selling 4 forum licences, I forum and 3 other product licences. Link to comment Share on other sites More sharing options...
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