Working4computers Posted December 14, 2006 Share Posted December 14, 2006 And if Matt created the first version of IPB surely that makes him the founder thus being the Chairman/President, how does Charles come into it? Has he invested money into it?I believe Matt and Charles both broke off from Ikonboard together to form IPB. Many of the other staff were present from the Ikonboard years.http://www.theadminzone.com/forums/forumdisplay.php?f=147If you read some of the interviews from TAZ, you'll begin to piece together the history:)With whom did you start Ibforums? What support did you get from the outside community to start afresh?Charles Warner and I left JEG to start our own partnership. We set up Invision Power Services as soon as we could -- this is the parent company for all our services. The support we had from the community was simply amazing. I had hoped that a few members would follow us over to Invision Board, but I never expected about 85% of the regular posters to follow ushttp://www.sitepoint.com/article/matt-mecham-ibforums/ Link to comment Share on other sites More sharing options...
Working4computers Posted December 14, 2006 Share Posted December 14, 2006 Link to comment Share on other sites More sharing options...
Justin Posted December 14, 2006 Share Posted December 14, 2006 I had hoped that a few members would follow us over to Invision Board, but I never expected about 85% of the regular posters to follow usThere were ~350 member registrations on Feb. 12/13 and another ~150 on Feb 14., if that kind of illustrates the instant support IBF (now IP.B) had and continues to have from the community.Those dates being when this place was born unto the world. Link to comment Share on other sites More sharing options...
~Dopey~ Posted December 15, 2006 Share Posted December 15, 2006 I believe Matt and Charles both broke off from Ikonboard together to form IPB. Many of the other staff were present from the Ikonboard years.http://www.theadminzone.com/forums/forumdisplay.php?f=147If you read some of the interviews from TAZ, you'll begin to piece together the history:)http://www.sitepoint.com/article/matt-mecham-ibforums/Wow, thank you :) ...I'll be sure to read up on them! Link to comment Share on other sites More sharing options...
Cool Surfer Posted December 15, 2006 Share Posted December 15, 2006 Cool Pics. Both tables are lindys? :unsure: Link to comment Share on other sites More sharing options...
Debbie Posted December 15, 2006 Share Posted December 15, 2006 Lindy sleeps? :blink:No, he doesn't. I know that for a fact ;) Link to comment Share on other sites More sharing options...
Watty Posted December 15, 2006 Share Posted December 15, 2006 From what I recall, when Charles and Matt broke off from the ol' Ikonboard days, they needed a server and other things. I believe Charles (being the nice intuitive bloke that he is) fronted quite a bit of the money to get the company started. That entailed maxing out his credit card(s), etc. Charles and I have had our differences in the past - but I've always respected him for taking the chance that he did. Between Matt, Lindy, and himself, they have taken a small bedroom operation to a full fledged company that is successful and profitable. I wish circumstances could have been different so that I could have remained a part of it. :thumbsup: Link to comment Share on other sites More sharing options...
Rikki Posted December 15, 2006 Share Posted December 15, 2006 The reason the office is based in the US is simply because:1) That's where most of our staff come from - a lot of our staff were with us before we had a central office. The office really came about as finding a place for all the US staff we had to work in, rather than a 'we'll get an office here then find staff to fill it' - which is how it usually goes.2) The US is where most of our customers are based, so it just makes sense. Link to comment Share on other sites More sharing options...
Mark Posted December 15, 2006 Share Posted December 15, 2006 Says Rikki, who's in Essex (with me) ;) Link to comment Share on other sites More sharing options...
stobbo Posted December 15, 2006 Share Posted December 15, 2006 Is there any plans for a UK Office? Link to comment Share on other sites More sharing options...
Brandon C Posted December 16, 2006 Share Posted December 16, 2006 It'd be interesting if IPS opened new international office locations for int'l support, such as one in NY, UK, Tokyo, Germany/France, etc. Link to comment Share on other sites More sharing options...
Justin Posted December 16, 2006 Share Posted December 16, 2006 Why would they need one in New York? :blink: Link to comment Share on other sites More sharing options...
Mat Barrie Posted December 16, 2006 Share Posted December 16, 2006 I think the Pacific customers would love to see one in Auckland or Sydney or something too. (Phone support DURING our office hours that doesn't cost us hundreds of dollars a call) Link to comment Share on other sites More sharing options...
robdon Posted December 16, 2006 Share Posted December 16, 2006 I think that they need a Skype account, so that support can be called for free, from anywhere, not just the USAI dont understand why companies are not embracing Skype more.... Link to comment Share on other sites More sharing options...
stobbo Posted December 16, 2006 Share Posted December 16, 2006 If IPS got Skype it would be good, i'd use it if I ever needed to.Also I think having a Pacific office would be silly, as from what I can gather, IPS has staff only in USA, Canada, UK and Netherlands. Link to comment Share on other sites More sharing options...
Keith J. Kacin Posted December 16, 2006 Share Posted December 16, 2006 I think that they need a Skype account, so that support can be called for free, from anywhere, not just the USAI dont understand why companies are not embracing Skype more....The quality is overall poor.We have had customers call the support line using the Skype line, and the calls can barely be heard. Link to comment Share on other sites More sharing options...
robdon Posted December 16, 2006 Share Posted December 16, 2006 Hmmm, thats strange.I use Skype to call friends and family from Sweden, UK & Australia and I very realy have any quality issues.I also use it to phone my bank in the UK etc, I use it anytime I'm home as I dont have a land line any more at home as it want worth it....Must admint, my home connection is a 10MB up/down, but I also use it on my portable with a GSM mobile card with no problems.Rob. Link to comment Share on other sites More sharing options...
stobbo Posted December 16, 2006 Share Posted December 16, 2006 I can see how quality could be a problem. But maybe in the future it might be worth thinking about. Link to comment Share on other sites More sharing options...
~Dopey~ Posted December 16, 2006 Share Posted December 16, 2006 Is there any plans for a UK Office?I'd be interested to know that? :whistle: I think that they need a Skype account, so that support can be called for free, from anywhere, not just the USAI dont understand why companies are not embracing Skype more....Short reason: Skype = naff. It's not developed enough and it's nothing more than a MSN Messenger. MSN Messenger is way better than that (via webcam call). Link to comment Share on other sites More sharing options...
Brandon C Posted December 16, 2006 Share Posted December 16, 2006 I agree that if IPS got Skype, that'd be good as it would allow for int'l support at no charge to any int'l users. Link to comment Share on other sites More sharing options...
Guest Posted December 16, 2006 Share Posted December 16, 2006 I can't think of any feasible way they could share a single Skype account between all of the people who handle incoming calls. :unsure: Link to comment Share on other sites More sharing options...
stobbo Posted December 16, 2006 Share Posted December 16, 2006 Neither do I, maybe the hosting companies who do it just have one person on Skype.And support for international users cheaply via the phone can be done via skype out. I believe it is only a few cents per minute to phone a US Landline. Link to comment Share on other sites More sharing options...
Mat Barrie Posted December 16, 2006 Share Posted December 16, 2006 The quality is overall poor.We have had customers call the support line using the Skype line, and the calls can barely be heard.What about Jajah - I've had no problems with that, and it's really cheap from/to most places (and IPS could even set up a toll free line with it, for only like 2 cents a minute) Link to comment Share on other sites More sharing options...
Rikki Posted December 17, 2006 Share Posted December 17, 2006 But we have a complex phone system to deal with too. We don't just have one phone or even one phone line :) Link to comment Share on other sites More sharing options...
Mat Barrie Posted December 17, 2006 Share Posted December 17, 2006 Hey, I didn't say you HAD to do it, just said it might be something of an idea to reduce costs for both you (I hear those toll free numbers are rather expensive!) and us (not everyone has a US office, you know - and $1.50 a minute for IPB support because of backwards telcos is freaking intolerable). If you really have to, on the "Contact Us" page you could just link to a selection of services that could save money when calling for support from outside the US. Link to comment Share on other sites More sharing options...
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