New pricing will not be cheaper overall for people who don't requi

[Dark Phantom]

As much as sympathise with IPS, they all work very hard to get software to the standard it is, it remains as a bit of a bummer to me. I am not earning, I am too young to, but I love IPB, so dishing out the $25 is harder than a quick $69.95 once a year. I would have upgraded if I could, but I am not in the financial position to do so. That's life I suppose.

So just pay the for the entire year, its $20 cheaper, how can you not afford that if you can afford $70...

So your reason makes NO SENSE....

[ErwinB]

I'm sorry but I have to agree, the new licenses are really too expensives. Having to renew to get support AND upgrades every sinx months, it's too much. Many people doesn't need support but they will have to pay for support (even if they don't need it) to get upgrades. The new prices are really expensives and I don't think that every customers will follow these new licenses. Even if you don't wont to hear that, many customers may switch to vB since they will get a good product for a more affordable cost. Think about it. Removing perpetual upgrades is not a so good idea in my opinion if you want to keep your customers.

However, IPB is a very good product and I'll keep following and supporting it, but you should take care a bit more of your customers.

Edit : I don't want to criticize IPS, they're doing good products and I know they have bills and development costs to pay too

[Michael]

You people act like they made this decision on a whim, and that their only goal is to make money. I'm sure they didn't take this decision lightly, and that a lot of discussion of the pros and cons went into it. IPS isn't some fly-by-night operation, they're a legitimate business.

Of course people who have to pay for a product will have objections if the price goes up, because it means more money out of their pocket. But IPS, like any commercial company, needs to profit (or at least break even) to stay in business. So if the prices go up, that means fewer people may purchase the product, obviously. But that's possibly their goal. If they lowered prices, more people would buy the software, more people would need support with the software, and more support techs would be needed to give that support; they'd more than likely lose money with that proposition. You don't want to see IPS go out of business, do you?

I understand the decision had to be made. As a person who has other bills to pay I can't say it's a great thing as far as my own personal finances are concerned, but I'm OK with it, the product is good enough to warrant this price tag.

[Brandon C]

You people act like they made this decision on a whim, and that their only goal is to make money. I'm sure they didn't take this decision lightly, and that a lot of discussion of the pros and cons went into it. IPS isn't some fly-by-night operation, they're a legitimate business.

Of

course

people who have to pay for a product will have objections if the price goes up, because it means more money out of their pocket. But IPS, like any commercial company, needs to profit (or at least break even) to stay in business. So if the prices go up, that means fewer people may purchase the product, obviously. But that's possibly their goal. If they lowered prices, more people would buy the software, more people would need support with the software, and more support techs would be needed to give that support; they'd more than likely lose money with that proposition. You don't want to see IPS go out of business, do you?

I understand the decision had to be made. As a person who has other bills to pay I can't say it's a great thing as far as my own personal finances are concerned, but I'm OK with it, the product is good enough to warrant this price tag.

One would think that with them raising the prices that they would hire more support techs and even moreso developers to work on the products and move them along the production line at a more efficient pace than currently. I hope it will be for the better.

[ErwinB]

You people act like they made this decision on a whim, and that their only goal is to make money. I'm sure they didn't take this decision lightly, and that a lot of discussion of the pros and cons went into it. IPS isn't some fly-by-night operation, they're a legitimate business.

Of

course

people who have to pay for a product will have objections if the price goes up, because it means more money out of their pocket. But IPS, like any commercial company, needs to profit (or at least break even) to stay in business. So if the prices go up, that means fewer people may purchase the product, obviously. But that's possibly their goal. If they lowered prices, more people would buy the software, more people would need support with the software, and more support techs would be needed to give that support; they'd more than likely lose money with that proposition. You don't want to see IPS go out of business, do you?

I understand the decision had to be made. As a person who has other bills to pay I can't say it's a great thing as far as my own personal finances are concerned, but I'm OK with it, the product is good enough to warrant this price tag.

I uderstand your opinion, I don't say that IPS only want to make money. I just want to say that these new licenses are not that good for everyone. And of course I know that IPS is a company and they have bills to pay. But more options to fit customers needs may be better than dropping everything for something that will obviously won't.

[Lindy]

I uderstand your opinion, I don't say that IPS only want to make money. I just want to say that these new licenses are not that good for everyone. And of course I know that IPS is a company and they have bills to pay. But more options to fit customers needs may be better than dropping everything for something that will obviously won't.

We certainly understand the concern and even more so the fact that we're not for everyone from a pricing standpoint. Much like Mercedes can't be everything to everyone, neither can we, I'm afraid -- as much as we'd like to be. Much thought and internal discussion went into our new pricing model and we're confident that it will prove to be for the best, not only for IPS but for you, the customer.

We really don't wish to get into "customer x has a support license, customer y has upgrades and support, customer z has upgrades but no support" - it's far too difficult to track and all things considered, the fee is quite reasonable as a "package deal." We are, however, always open to additional ways to add value to your service, so please keep it coming!

Thank you all for your feedback thus far - we're not always able to accommodate your requests, but we do listen and do our best. :)

[Dark Phantom]

We certainly understand the concern and even more so the fact that we're not for everyone from a pricing standpoint. Much like Mercedes can't be everything to everyone, neither can we, I'm afraid -- as much as we'd like to be. Much thought and internal discussion went into our new pricing model and we're confident that it will prove to be for the best, not only for IPS but for you, the customer.

We really don't wish to get into "customer x has a support license, customer y has upgrades and support, customer z has upgrades but no support" - it's far too difficult to track and all things considered, the fee is quite reasonable as a "package deal." We are, however, always open to additional ways to add value to your service, so please keep it coming!

Thank you all for your feedback thus far - we're not

always

able to accommodate your requests, but we do listen and do our best. :)

All I ask for my $25 is more then one major update to IPB per year (w00t)

Granted, I understand how long it took this time, but I perhaps won't be understanding if it happens again. I don't want to make the wrong impression, I will be a user and customer of IPB for the future till I no longer have a website, which will never happen. I just want my board to be updated, and IPD :devil:

[Strange_Will]

All I ask for my $25 is more then one major update to IPB per year (w00t)

Which I think if thats the case, noone will complain.

[Dark Phantom]

Which I think if thats the case, noone will complain.

The problem is, now they almost have to have at least one major release every 6 months, due to the fact people are now paying for access to updates. I just hope they can develop their products faster, otherwise people who don't have a lifetime license might complain :whistle:, but if I understand the changes forth comming within the company I suspect it won't be an issue.

Don't get me wrong, I don't want a release just for a release, I still want quality work which takes time. I am just saying I feel a working for an entire year on a release is a little much.

[Terry - AKA Dumbledore]

The problem is, now they almost have to have at least one major release every 6 months, due to the fact people are now paying for access to updates. I just hope they can develop their products faster, otherwise people who don't have a lifetime license might complain :whistle:, but if I understand the changes forth comming within the company I suspect it won't be an issue.

Don't get me wrong, I don't want a release just for a release, I still want quality work which takes time. I am just saying I feel a working for an entire year on a release is a little much.

Yes - you can renew the 6 month thing any time. If you choose not to renew at 6 months you can let it expire and renew at a later time. Of course you won't have access to our resources during that time but like you said if you're not concerned that's fine.

http://forums.invisionpower.com/index.php?...=226999&hl=

OK I found what I know I had read and every one appears to be misunderstanding. With the new Standard License once updates/support expires in 6 months on the new pricing plan you don't have to pay the renewal fee at that time. You just want have access to the resources. But you can renew at any time and receive any update or support you need for 6 months at the time that you pay the $25.00 renewal fee.

Example: 2.2 comes out Oct 20Th. Your standard license expires Jan 2007, but lets say 3.0 want be out until April of 2007. You can wait until then to pay the renewal fee and get the update for only $25.00. Matt and Charles have already stated that security updates will still be provided even to expired licenses.

[SnakEyez]

I'm sorry but I have to agree, the new licenses are really too expensives. Having to renew to get support AND upgrades every sinx months, it's too much.

If you would have talked to support before raising this issue, they are making some concessions if customers would prefer to pay the entire years worth of support up front. All you have to do is ask.

[whitetigergrowl]

While I'm not fond of this new pricing structure, its IPS's choice.

However if this hurts anything, no doubt it will hurt IPSBeyond. Fewer people getting support would mean fewer active people on IPSBeyond. Wait and see I guess.

[Strange_Will]

Side question: Invision Download Manager? I don't see this? Can I get details? Screenshots? I looked at a Download modification but required a few page edits (I got IPB from PHPBB to get away from page edits, they cause horrible problems during upgrades)

[ErwinB]

If you would have talked to support before raising this issue, they are making some concessions if customers would prefer to pay the entire years worth of support up front. All you have to do is ask.

I'm not talking for myself, I'm talking for other existing customers/new customers. I do think that some customers would disagree with the new licenses, that's all.

[bfarber]

Side question: Invision Download Manager? I don't see this? Can I get details? Screenshots? I looked at a Download modification but required a few page edits (I got IPB from PHPBB to get away from page edits, they cause horrible problems during upgrades)

Please email sales and we'll be glad to answer any questions you have about this. :) Or, if you would prefer, start a new topic and I'll answer there (just to keep this topic on the same subject).

[Michael]

I uderstand your opinion, I don't say that IPS only want to make money. I just want to say that these new licenses are not that good for everyone. And of course I know that IPS is a company and they have bills to pay. But more options to fit customers needs may be better than dropping everything for something that will obviously won't.

Of course they're not that good for everyone. Have you ever heard the expression 'you can't please everyone all the time'? The old licenses weren't that good for everyone either, like the business customers who need faster turn-around time on their issues than the average hobbyist forum owner.

[Dark Phantom]

Of course they're not that good for everyone. Have you ever heard the expression 'you can't please everyone all the time'? The old licenses weren't that good for everyone either, like the business customers who need faster turn-around time on their issues than the average hobbyist forum owner.

While I think you make a good point, I think something better would be, a business expects to pay for support to get support. While hobbyist might want to pay for support, paid support should be better the other support ( ie you purchase something and get it ).

Having to pay for support for several reasons, protects us from not getting support in a sense.

Ever heard of "nothing is for free" :-)

[Sinistra Sensei]

So those that upgrade to a perpetual or Lifetime licenses. they get the unlimited upgrades after the support expires? This is all confusing.

so this is how I see it there are 2 levels of the standard licence

level one is th Yearly licence thy have to renew to keep the lates version of IPB
Level two is the perpetual licenses members that still get the latest versions

or am I mistaken. then if the yearly licencs is going to be put into the standard licenc whats the point in upgrading to a perpetual licenses if we have to go through the same setup.

maybe a IPB rep can explain better lol I just upgraded to a perpetual licenses today so Hopefuly I have nothing to worry about.

[FrostedPopTart]

I just got this email about it, maybe that will sort things a bit:

Dear Joshua Young,

This email is regarding your Invision Power Board Yearly License which
you currently have on your account. To remind you, here is the
information on the IP.Board Yearly License we are referencing:

========================================
License ID: *****
Date Purchased: Feb 13, 2006
Expiration Date: Feb 12, 2007
========================================


We are writing to inform you that the release of Invision Power Board
version 2.2 is nearly here! Along with this exciting new release, we
will be changing our pricing structure. Under this change, the Yearly
License option you currently hold will no longer be available for new
purchases.

This means on Feb 12, 2007 when your Yearly License would normally
renew, it will not renew at the current $69.95 price for the next year.
Instead, you will receive a renewal cost of $25.00 which will extend
service for 6 months. Also, on that date when you login to your Client Area
you will notice the description of your purchase will be changed from
Yearly License to the new Standard License.

IMPORTANT: There are no changes to your service until your current
license expires on Feb 12, 2007. After Feb 12, 2007 your license will
simply be changed to the new Standard License and will renew under the terms
on that new license ($25.00 every 6 months).

If you wish, you may contact us to upgrade your Yearly License to a
Perpetual License for a $115.05 cost within the next two weeks. This is
completely optional. Note that when the new pricing goes online,
Perpetual Licenses will also no longer be available for purchase. You can of
course also choose not to act and you will be renewed at $25.00 for 6
months rather than $69.95 for one year as described earlier in this email.

Please contact us at 1-800-901-5491 or simply reply to this email if
you have any questions.

Thank you for your business.

Sincerely,

Invision Power Services, Inc.
Customer Service and Sales

[Charles]

Everyone with a Yearly license got that email :)

[stobbo]

I got the email, well two of them :P as i hold two licenses.

Overall I like the new pricing, IP.Board is good software and the new prices are more than reasonable.

[Cherrymenthol]

I'll be upgrading in a few days now, hehe lucky me :D

[riven3d]

need to check your system I received no such email, just to be sure i just went and checked my email box, including the bulk folder and had no email in it from IPS

[Michael]

Bulk mail doesn't get sent all at once, it is sent out gradually.

[riven3d]

just got it