Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,394 topics in this forum
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- 3 followers
- 61 replies
- 3k views
Hello, My forum crashes every few minutes, When the site recovers, this is the system logs I see; is it the root cause or a symptom? Error: Call to undefined method IPS\forums\Forum::hasMarkers() in /var/www/html/uploads/template_21_ad9ae6e9ced8695954ac11f917afdfac_global.php:822 Stack trace: #0 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_forums_front_global->row() #1 /var/www/html/uploads/template_21_5dcd644fedb7516dcd3c1dda884f4dcc_widgets.php(1499): IPS\Theme\_SandboxedTemplate->__call() #2 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_forums_front_widgets->topicFeed() #3 /var/www…
Last reply by Adlago, -
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- 3 followers
- 5 replies
- 724 views
Hi. I noticed that static pages do not contain the caononical tag. I mean the pages: /guidelines/ /cookies/ /privacy/ /events/ Additionally, there is no friendly redirection for the calendar: https://invisioncommunity.com/index.php?app=calendar
Last reply by Jim M, -
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- 2 followers
- 20 replies
- 959 views
Hi, after change club owner from admin and save it, it appear A configuration or server error has occurred
Last reply by Marc, -
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- 1 follower
- 1 reply
- 395 views
Hi, Let me preface by saying I realize this is outside the scope of normal support (hence posting in this forum) and any pointers/suggestions would be in "at your own risk" territory. Am also aware that any file and/or DB suggested changes can cause issues and a more careful/time consuming approach in terms of future upgrades, but that is more than acceptable if it means a faster/better experience for our users. To make a long story short (as I'm sure overall this post will be anything but) we're having performance related issues that mostly stem from having 15k+ forums and was hoping someone would have any pointers, specifically when it comes to improving query…
Last reply by Marc, -
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- 3 followers
- 5 replies
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Hello everyone, I'm encountering a significant issue with my forum's performance, particularly under high load conditions. Whenever there's a rapid refresh (F5 spam) on the forum, the CPU usage spikes to over 75%, which is quite concerning. This vulnerability makes the forum prone to slowdowns during attacks or heavy traffic. I've been trying to implement Redis caching for the forum to mitigate this. However, I need help with the setup process due to a lack of comprehensive documentation on this integration. I'm using the Plesk Obsidian panel and have successfully installed Redis, but I need help making the right connections. I'm currently facing an error that I…
Last reply by AlexWebsites, -
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- 1 follower
- 4 replies
- 609 views
Not related to IPS and just throwing this out there to see if anyone has suggestions on how to troubleshoot. My server went down last night and I only found my sites were all offline in the morning. Fast forward and I can't get mysql server to restart. I can get it to restart if I add to /etc/my.cnf innodb_force_recovery = 2 Error log gives a couple of warnings but only one error 2024-03-30T21:08:57.164248Z 0 [ERROR] [MY-013183] [InnoDB] Assertion failure: trx0types.h:541:m_rsegs_n < 2 thread 139670608385792 Ideas on troubleshooting? Error log doesn't give me any corrupt database or files.. I was going to start dropping tables but thinking maybe t…
Last reply by AlexWebsites, -
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- 1 follower
- 3 replies
- 388 views
Hi, this indexing alert was displaying from today, firt time to appear this problem
Last reply by Jim M, -
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Hi, I noticed a warning in the console on the search page.
Last reply by Jim M, -
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- 2 followers
- 6 replies
- 605 views
Hi guys, how are you? I'm installing the forum and I'm encountering the following error: It's something on my host, correct? How do I guide the company to release the installation?
Last reply by Marc, -
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- 1 reply
- 395 views
Hi. When I try to share a thread on X, the following message is displayed: System: Android 13 I'm anticipating the question. Yes, I am logged in to X.
Last reply by Jim M, -
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- 3 followers
- 5 replies
- 610 views
Hello! I've been with invision for years and i have an issue that I'm not sure how to go about. I have 121k members, and over 3 million posts on my website. A lot of posts on my site have HTTP links from members posting links years ago or members having http links in their signature from years ago. My question is, how do I change all the links on every post to HTTPS without having to go through every single post and member one by one? Is there a way? My website itself is using HTTPS, but that doesn't change the links that have been posted over the years. I ask this because it deranks both my site and and others when it comes to SEO. Any help…
Last reply by Randy Calvert, -
Steps to reproduce: Select post in topic with a checkbox for multimoderation With post selected, click the ellipsis and delete this post from there The multimoderation action bar on the bottom of the page still shows that there is one post selected
Last reply by Jim M, -
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- 1 reply
- 395 views
Hello, I've recently noticed an error in my community. As we know, when adding a post in a thread, there's a smooth animation that plays. I've observed that if I create my own topic, this animation appears correctly, but when I reply in a topic created by someone else or an older one, this post-adding animation (the smooth transition) does not appear. Could this issue be related to using Cloudflare? How can I fix this error? Thank you for your help.
Last reply by Jim M, -
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- 2 followers
- 5 replies
- 476 views
Hello, What parameters do I need to adjust to allow my IPS search bar to search using 2 character search terms. Currently, if I put in a 2 character term like "GE" it pulls up nothing. Thanks!
Last reply by Marc, -
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- 1 follower
- 2 replies
- 445 views
This is a follow-up to my previous post about converting a Vbulletin forum to Invision. How can I merge this new community? I will convert from VB into my existing Invision community. I want the members, avatars, posts, categories, and topics together.Fingers crossed 🙂
Last reply by Marc, -
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- 2 followers
- 53 replies
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Hello everyone, we are trying to get a test install up and running but I have ran into a few issues I requested a backup of the site files and DB from invision. The sites data is stored on S3 I downloaded a copy of the invision software and uploaded the zip to my doc root, files exacted, a new MySQL DB was created and data imported created a conf_global.php in the doc root updated with the local MySQL DB credentials and site URL. plugins & applications folder dropped in the doc root as well. The site comes up with what I would think are minor issues, some icons are not showing and menu items. The site is pulling everything from the S3 buckets set on the li…
Last reply by jimkeypro, -
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- 432 views
A member actually pointed this out, and I had to look at the internet archive / wayback machine to see for myself. 🙂 On older 4.x versions the widget to display the forum total posts/topics was accurate however the newer version seems to round it up. First thought was space so I moved it to underneath rather than the side but it did not change. Please see attached pic: As noted via a query... [code]SELECT COUNT(*) AS total FROM forums_posts;[/code] ... the real total is shown. The members do mark each actual "complete K" posts with things so it is helpful to know which / when we get to 16K / 17K etc etc. I could not f…
Last reply by AndyF, -
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- 2 followers
- 1 reply
- 321 views
I'll move to another server. So i'll back up my files and db, download them... then upload to new server all files and creating username, db... That's all? Forum will work directly after? (Of course i'll check some forum files (rewritable)
Last reply by Marc, -
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- 2 followers
- 4 replies
- 462 views
My site, coastguards24-7.co.uk stopped working earlier today, I can't login to the admin CP, the forum just shows a blank page. Where do I start to fix it? I have access to the domain CP on my hosting platform. Firefox doesn't show any errors, edge shows this This page isn't working at the moment coastguards24-7.co.uk can't currently handle this request. HTTP ERROR 500
Last reply by Marc, -
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- 2 followers
- 5 replies
- 485 views
Since a few days ago the gallery module is extremely slow, up to no response. https://www.oly-forum.com/gallery/ This applies only to logged in users, guests have no problems. I had the suspicion that it's a problem with unapproved content and checked the approval queue. Here I received an OutOfRangeException. Any ideas what might be the reason? I already asked my provider for slow SQL queries but didn't receive an answer. Andreas OutOfRangeException: (0) #0 [PATH]/system/Content/Item.php(1538): IPS\Patterns\_ActiveRecord::load(0) #1 [PATH]/system/Content/Item.php(1507): IPS\Content\_Item->container() #2 [PATH]/system/Content/Ite…
Last reply by Jim M, -
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- 4 followers
- 1 reply
- 344 views
Steps to reproduce Create alert as mod Visit a topic with multiple posts as member by selecting "go to first unread post" The url is "/page/1143/#comment-2849102" When you dismiss the alert it refreshes the page and the url changes to "/page/1143/" I think that this is not a normal behavior Thanks in advance
Last reply by Marc, -
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- 2 followers
- 3 replies
- 447 views
Alma? Debian? Ubuntu? Fedora? CentOS? What linux to choose for IC? Which is better, stable and also with updates...?
Last reply by bearback, -
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- 492 views
Hi, similar to this warning: Unrecognised field 'interactionStatistic', only this time it applies to topics. QAPage: Missing field 'url' (in 'mainEntity.author') Missing field 'url' (in 'mainEntity.suggestedAnswer.author') Missing field 'url' (in 'mainEntity.acceptedAnswer.author') Example Code: "@context": "http://schema.org", "@type": "QAPage", "@id": "https://invisioncommunity.com/forums/topic/477609-new-member-email-confirmation-not-sentreceived-dmarc/", "url": "https://invisioncommunity.com/forums/topic/477609-new-member-email-confirmation-not-sentreceived-dmarc/", "mainEntity": { "@type": "Question"…
Last reply by SeNioR-, -
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- 1 follower
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I had a user register with an invalid email address so i receive a bounceback email informing me of the invalid email address. The issue is that the registration email was then attempted to resend every hour, which lead to me receiving bounceback emails every hour (and could eventually lead to email server getting blocked). Has anyone seen this or something similar before? In the past I would get email bounceback from invalid addresses and that was it... it was a 'one and done'. Is resending the bouncback email part of my server sending emails or IPB? Are there solutions (built into IPB or custom code) to check emails before being sent to see if the email…
Last reply by Randy Calvert, -
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- 2 followers
- 1 reply
- 413 views
Hello, I gave this topic a 5 rating. If you hover the cursor over a rating and move the cursor away, the rating does not return to its original value. In the ips.ui.rating module there is a line: .find('li[data-ratingValue="' + value + '"]') Here value is searched as an integer, but in the code it is a floating number (5.0).. <div data-ipsrating="" data-ipsrating-changerate="true" data-ipsrating-size="veryLarge" data-ipsrating-value="5.0" data-ipsrating-userrated="5">
Last reply by Marc, -