General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,420 topics in this forum
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- 3 followers
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- 433 views
I have two large IPB forums that I've been self-hosting since 2004. Many of the older member accounts on these forums are no longer active and have currently invalid email addresses. The forum continues to send email notifications that they signed up for a long time ago. and this results in a ton of undeliverable email. Is there a SQL query I can run that will update all accounts that haven't been active in x years to disable all outgoing email notifications? This might be a nice feature in the Admin too.
Last reply by Adriano Faria, -
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- 1 follower
- 8 replies
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I'm trying to get a less expensive package from the company hosting my website (which is essentially just a forum). They are telling me it uses 1.1GB and I need to get it under 500MB to get the different hosting package. Does this seem to be about right? The forum is about 20 years old and I've deleted many older posts that had few responses but I'm hesitant to delete more unless I'm sure it will get me under that 500MB threshold. So far my deletions haven't seemed to lower the memory usage very much at all. Are there any ways to get the memory it takes up down significantly? Is there a way to look at my dashboard to see which files are taking up the most memory…
Last reply by Randy Calvert, -
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- 605 views
... and if so, is there a way to still allow search engines to index content? Thanks!
Last reply by DTL2012, -
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I am going through and trying to update the active members list. There are many that are NOT active any longer and need to be removed. I'm wondering if I can remove everyone and then upload a csv file for active members list? Is this possible? I have the correct members pulled from the subscription / payment processors - so I know who's active.... but the current active list in the community has not been cleaned up in years. Would I move everyone on the current active group to another group and then upload or add the correct active members to the active group? I really would like to not have to go through 2k active members list to find the 300…
Last reply by Marc, -
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- 4 followers
- 21 replies
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Up until now I've worked with the "Open" tagging mode. Anyone can create and use any tag they want. Unfortunately, sometimes members create useless or silly tags. I would like to continue to be able to tag any topic I want with any existing tag or with new tags I create when I tag the topic, while restricting other members to use only existing tags, and not be allowed to create new tags. Is that possible? If I switch to a "Closed" tagging mode, it looks like I would have to create a list of tags in the ACP, which I wouldn't want to have to do since there are already so many existing tags. Thank you!
Last reply by Marc, -
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- 1 follower
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- 517 views
Hi Guys Just noticed this IP address being obfuscated post upgrade. is this caused by my AVG on my laptop or is it an invision thing? Not seen it on any other members Cheers Mark
Last reply by 15Degrees, -
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- 1 follower
- 8 replies
- 481 views
Hello, For new member registrations, our settings require that a full registration form be filled and validation then occurs by email. I have never enabled Admin validation. Why then do I get an admin notification claiming a potential member needs admin validation? This is, btw, the second time this happens. thanks, and a pleasant day to all.
Last reply by Marc, -
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I have two communities. Community A (server), and Community B ("slave") I would like to ensure that only registrations and logins from Community B are handled by Community A, meaning I do not want to allow members of Community B to register themselves. Instead, I want them to only be able to use accounts from Community A to log in and "register" in Community B. Is this possible? If so, how could I accomplish it? Note: I have already linked Community B with Community A.
Last reply by Marc, -
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- 1 follower
- 10 replies
- 628 views
Hello, I've written before about some guest accounts all parked (for weeks) throughout our forum, all from a related IP source. So far, no harm has been done. Still, I am wondering if logging out all guests for a few minutes might be enough to dislodge them. Would this be possible without messing up site indexing etc? How should I best go about it? I was thinking that, if this works, I'd like to have it ready in case we get more of such traffic in the future. Thanks!
Last reply by Miss_B, -
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- 3 followers
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Hey, been a minute since I've been here. I've left my forum largely on auto pilot for the last two years and finally in a place to take the next step in the evolution of our community. Apologies ahead of time for the noob questions but really not finding the answers by searching around. Reached out to sales and got a one sentence reply that wasn't especially helpful, so here I am. I will state ahead of time that spent a couple hours looking t all the blog / news entires regarding v5 and was blown away. It feels like in my absence, Invision has pulled past trying to compete toe to toe with social media on features and finally found their way towards developing a true …
Last reply by Marc, -
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- 2 followers
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Hi all, In our Store there is a product that was automatically renewed once a year. For internal reasons we disabled the renewal on that product and when asked by the options we also applied the change to products already purchased. Despite the change, in the following days we saw that the invoice for the renewal was still generated for one of our customers. We proceeded to delete it by hand but since other products are due to be renewed in the next few days we would like to understand how to avoid this. Thank you in advance
Last reply by Marc, -
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- 2 followers
- 8 replies
- 541 views
Hi, In the system settings --> Data layer --> I checked the option Members can opt out of exposing their own PII But I did some testing and I don't see the option that allows members to activate or deactivate it. Is there something I missed? Sincerely, Pascal.
Last reply by Cerbere Styxx, -
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- 2 followers
- 3 replies
- 464 views
Hello friends. Is it possible to eliminate options from the country drop down field to only have one country listed? I am looking at only offering my membership to a specific country and if I can modify this it would eliminate confusion on sign ups. I’m thinking there may be code somewhere to change this. thanks
Last reply by Marc, -
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- 3 followers
- 2 replies
- 408 views
I have a VA who does a lot of things for me, and I am wondering if she can also do some posting in the forum while still assigning that post to me OTHER than having her log into my account? Is that possible?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 270 views
Hey all, I'm new to the gallery module and the manual on this topic is pretty brief. Hoping some of you guys in the know might be able to help fill in some blanks for me. I understand the basic role / function the gallery module has - to allow for the posting of photos and videos. Seems to be a sort of different view on online community sharing and discussion where the photo / video takes the lead, with comments and discussion following (versus the other way around for most standard forum posting / commenting). I gather that we can organize photo / video uploads by preconfigured categories (albums) as well as some standard configuration that are largely centered…
Last reply by Marc, -
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- 1 follower
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- 390 views
Hello, I am starting to get Administrator Notifications about cleanup tasks that fail. nothing in the log. (Invision Community v4.7.14) Please advise. image :https://ibb.co/6rtqKx1 Administrator Notifications Locked Task: cleanup One of the routine maintenance tasks which run in the background has failed several times, which may indicate a configuration issue. Application/Plugin System Task cleanup Deletes old temporary data, prune…
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 647 views
Is there a way to have a standard "Contact Us" form on the board, Preferably with Recaptcha, So that anyone can use it? (not just members, anyone) Thanks!
Last reply by Jim M, -
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- 3 replies
- 428 views
Is there a way of mass deleting members ? I currently have 30 pages of 'awaiting validation' 76 pages of 'banned' and 17 pages of 'spammers' to work through I made a start deleting them one by one but lost the will to live after five pages🤣
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 388 views
Hello, I am on the current version of the board. I am getting problems with spammers doing the quick registration, not validating their email and having the ability to post. Where do I set the board to REQUIRE the email validation before posting?? Thanks!
Last reply by Jim M, -
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Check-in item
by kmk-
- 2 followers
- 5 replies
- 506 views
Hi, there is available a solution to create Check-in in editor? I WOULD LIKE TO USE STOCK REPLY FOR CUSTOMERS, I need to place a Reply template into Saved Reply, user call to use it, then another can mark that check in item.
Last reply by Marc, -
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- 1 follower
- 2 replies
- 458 views
Can we allow users to change their vote? Can an Admin edit votes? I created a poll asking when people would be able to meet. I posted ten available time slots, and one person only selected one. For the meeting, that does not work - there are too many other members that need to agree. I want that one user to be more flexible and select more openings. Thanks
Last reply by Square Wheels, -
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- 2 followers
- 5 replies
- 586 views
I am currently in Asia. I made a post 6 mins ago, gave the link to that direct post (edit, now checked 10mins later and still not showing on their side). The person in the UK are unable to see the post yet. Surely there should not be that much of a delay in posts? I have noticed this before also. I also have screenshot evidence of this This could create a lot of issues, specifically in timed auction topics.
Last reply by Daniel F, -
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- 2 followers
- 9 replies
- 691 views
Hey guys, I am currently testing the referral system on my platform. One user now bought a product using the test referral link and I got a comission. Where can I view the amount of commissions in my user account ? and the 2nd question is - do some of you guys made some experience with the referral system - do user really use that feature or is the a too high possibiliy of fraud when you open the referral system up to all users ? Thanks for the help 🙂
Last reply by Marc, -
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- 3 followers
- 9 replies
- 586 views
Hi. Is there a simple method to add Blocks/Pages using standard theme blocks, with header, title, border and background colours so that they match other elements on my sight? Of course, I can do this using HTML/CSS, but this seems like overkill and a lot of unnecessary work (and is not a practical solution for other admins who nothing about HTML and CSS). It seems like I am missing something.
Last reply by Marc, -
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- 4 followers
- 10 replies
- 1.1k views
Hi guys, I run a self-hosted instance at https://forum.bjbikers.com. For a couple of days now we are seeing that bots are able to log in as existing forum members and then post their spam as new topics. My forum was on the previous v4.7.14, but today I've upgraded it to the latest v4.7.15. This has happened 4-5 times with different accounts. Here's the activity log for such an account: Does this happen to anyone else? Do you have any advices on what should I do to prevent this from happening in the future? Thanks!
Last reply by Safety1st, -
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