Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,005 topics in this forum
-
- 0 replies
- 280 views
Hello! How to disable CKEditor plugins? Eg. ispautolink This not help: http://docs.cksource.com/CKEditor_3.x/Howto/Plugin_Removal Thanks!
Last reply by Starship, -
- 0 replies
- 277 views
EX2 Something went wrong. Please try again. A configuration or server error has occurred. * Log in to your IPS4 Admin CP * Go to System -> Site Features -> Applications * Click "Install" * Upload the .tar file included with this distribution and install!
Last reply by mrbowers, -
- 3 replies
- 338 views
In my IPB control panel I picked a new recapture after that I got a 500 problem , is there a way to turn it off in my database? Server admin says its a software problem, I can't access my site is there a way to change my recapture back in the database I can fix it if i can find it
Last reply by mrbowers, -
- 0 replies
- 250 views
Moving this over from "Theme Design" as it might be an bug since none knows why this happens :
Last reply by Christopher Bergsten, -
- 0 replies
- 285 views
Anyone know if there are any link that I could use to connect to this API that can verify wethre its true or false?
Last reply by OctoDev, -
- 1 reply
- 269 views
I've got an odd circumstance where a WYSIWYG block is not able to be removed from 2 pages created with the Pages app. I delete them from the page using the block editor and they appear to be gone. However, when I refresh the page, the deleted block is restored. Any thoughts?
Last reply by JulieEEMarketing, -
- 1 follower
- 2 replies
- 273 views
I made a new moderator group and I am trying to let the group view: For some reason, they can't view the reported dropdown.. I am sure i checked all settings =/
Last reply by OctoDev, -
- 2 replies
- 296 views
I have had IP4 (Beta/RC) for some time now, mostly playing with it as a fresh install. However, recently we made a copy of our live site to do a "dry run" upgrade to see where some issues may lie in the upgrade process. After upgrading you have all those background tasks, which I know depend on board activity. I have tried to manually run them, some ran, but now I am getting this error: After getting that error, the tasks stop running and I am not much further ahead. As I am still learning the in's and out's of IP4, anyone have any idea on what could be the issue? Thank you, RazorSEdge
Last reply by RazorSEdge, -
- 0 replies
- 263 views
In 3.4.x we were able to enter this into our Select Box CPF "Example <br/>Flowers" and the result was a properly displayed CPF with a break between Example and Flowers. Now, after upgrading to IP4 RC6 it no longer formats and just outputs the CPF as "Example <br/> Flowers". Any idea on where to resolve this issue, or can we not use any html in Select Box anymore?
Last reply by RazorSEdge, -
- 0 replies
- 291 views
We have CDN enabled in our IPB Forum general settings but now we need to change some CSS styles. What is the approach to disable loading the CSS from the CDN network? And then, when enabled again do we need to re-distribute the changed files? Thank you,
Last reply by rookiegirl, -
- 1 reply
- 256 views
I understand IPS4 does not have the function of previewing the topic/article? Very useful and necessary function...
Last reply by The Jimmo, -
- 2 replies
- 470 views
as we now, they put a new feature in ips 4 which automatically detect the language based on browsers language, the question is how to disable this feature , because i want my language in a single unique language... please help me regarding that..
Last reply by Gnuru, -
- 1 follower
- 3 replies
- 281 views
Is there a way to allow each member to have their own photo gallery instead of having to post to pre-made categories? Or a way to allow members to create their own named albums?
Last reply by RedZephon, -
- 1 follower
- 2 replies
- 397 views
How do you add a sidebar? I presume it is with blocks but where is the setting to make it work on the forum and not just pages?
Last reply by rbiss, -
- 0 replies
- 296 views
Updated my board from Rc5 to Rc6 and when I click on Block Manager this is what shows. OutOfRangeException Object ( [message:protected] => [string:Exception:private] => [code:protected] => 0 [file:protected] => /home/cafebori/public_html/system/Patterns/ActiveRecord.php [line:protected] => 107 [trace:Exception:private] => Array ( [0] => Array ( [file] => /home/cafebori/public_html/applications/core/modules/front/system/widgets.php [line] => 55 [function] => load [class] => IPS\Patterns\_ActiveRecor…
Last reply by cafeboricua, -
- 2 replies
- 242 views
Hello all, I was in the ACP, and wanted to know what the Designer Mode did. I clicked that button, and it completely removed all styling from my forum, and broke it. I can't turn it off in the ACP, since the ACP design is broken as well. Is there a file or SQL value that I can edit to disable designer mode? I can't find where to turn it off at all. I am running RC6. Thanks!
Last reply by wimg, -
- 1 reply
- 298 views
I need to know what the possibilities are for setting up individual subforums on their own subdomain (in my case this will be one subdomain for each country). Is this technically straightforwards and if so, can it be achieved without a licence for each subdomain (obviously that would make the endeavour ridiculously cost prohibitive).
Last reply by wimg, -
- 3 followers
- 23 replies
- 876 views
Is it me but each successive release seems to bring on more issues. In Beta I could convert from 3.4.7 on my test board with no major issues just a few bugs. Now from RC4 to RC6 I can't even convert the same board as the installation does not complete. I made a very BIG mistake in updating my live board at RC3 to find that the same board which ran fine under Beta has major issues with images not loading. I am now in a BAD place, support seems to be non existent and overnight the CKeditor simply stopped loading despite not having implemented any changes. So my board in effect is useless no images and no posting capability. Having run successive boards with IPB for over 10 …
Last reply by Heosforo, -
- 1 follower
- 2 replies
- 264 views
Does the gallery only accept photo uploads? What if we want to create a video gallery with YT links that embed, how would we do that?
Last reply by Joel R, -
- 1 reply
- 279 views
Hallo All I did upgrade from 3.4.7 to 4.0 ... How do I set IP.Download work properly. most of the screenshots do not show the files can not be downloaded.
Last reply by Silence Bg, -
- 0 replies
- 280 views
I was wondering- can we host IP board on amzon web service.... No other srever required... If yes which service? I need to change my webhost and so seeking alternatives Regards Saurabh
Last reply by Saurabh Jain, -
- 1 follower
- 2 replies
- 374 views
Hello! I have this structure in Downloads. Create files in IP.Suite 4.0 category is not allowed. IP.Suite 4.0Localizations Plugins How I can displays a list of subcategories (like as forums in the category in Forums) and files from this subcategories (like as in 3.4)? Before After Is this possible without using third-party plugins?
Last reply by Ilya Hoilik, -
- 1 follower
- 6 replies
- 591 views
When I try to install a new board I get this error Fatal error: Call to undefined function IPS\mb_internal_encoding() in /public_html/init.php on line 110 Anyone know what I have to do with the init.php file?
Last reply by rbiss, -
- 1 follower
- 4 replies
- 316 views
Is there a stand alone contact us form for IPS4, I see the contact field at the bottom but it would be cool to have one in the navigation. Does one exists or a way to have one?
Last reply by John 3:16, -
- 3 replies
- 325 views
Someone brought to my attention today that edit does not work. I tried it both on my test forum and my live forum and they are right, you cannot edit a post. I did not see a bug reported.
Last reply by WOFman,
-
Upcoming Events
-
Latest Blog Entries
-
