Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 14.9k posts
- 7 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issue With Invision Community Auto Refreshing
- Last reply by teraßyte,
22,815 topics in this forum
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- 0 replies
- 231 views
Hi, I'd like to create an event where users can request a place at the event. Is this possible? Thanks
Last reply by lactsl, -
- 7 replies
- 999 views
* if this is in the wrong forum, please move to appropriate forum Please help I have IPS 4.0 RC Where do I go to change color (see attachment below)
Last reply by steve00, -
- 0 replies
- 296 views
Here's what I see when I try to access the link to the forum. I would point out that in the bug, I can not enter a topic gives me an error and for that reason that I insert it here.
Last reply by EnzoC, -
- 0 replies
- 250 views
Has anyone been able to tie in Commerce more seamlessly from their main site? I have paid subscriptions on my forum and a landing page on the main part of my site. I want to be able for the end user to add to cart from my landing page, I find it a mess to have them go through so many clicks: add to cart, continue to register, checkout and then they have to click on "Continue as a new member", including my lander button, that is 5 steps! I want to cut it down to 1 step, subscription listed on the top(what they are paying for) & the check out form on the bottom. Has anyone done something similar? If you are wondering why not just send them direct, because IPS althoug…
Last reply by John 3:16, -
- 1 follower
- 2 replies
- 287 views
How do we set the default search to Forums? All Content is a bit silly. Images? Etc. My users want to search posts. Thanks
Last reply by chilihead, -
- 10 replies
- 378 views
In 3.4, there was a little "x" you could click to make the sidebar go away on the home page. On version 4, I can't figure out how to make the sidebar go away.
Last reply by enosb, -
- 1 follower
- 9 replies
- 556 views
I cleaned up a bunch of silly Member Groups that I created. Did I delete the Banned group my mistake, or was that removed when I upgraded? If I removed it, is it as simple as adding it back? Does this interact with the spam service?
Last reply by sunrisecc, -
- 1 follower
- 0 replies
- 225 views
This new version 4.whatever I impossible for me. I just do not understand the flow. I was barley able to function in the old one and I can not in this new one. Do not even know where to look to find modifications Is Paypal an option?
Last reply by CaptJeff, -
- 3 replies
- 279 views
1. I recently demoted one of my mods back down to normal member position but he can still see the Moderator forum. I saw his name inside one of the threads. Yet I checked his usergroups and neither of his groups can actually have access to that forum. 2. All members see a link to the moderator CP regardless if they are staff or not. Only staff can actually see what is in Moderator cp but how can I stop them all from seeing it? What is causing this.
Last reply by Sinistra, -
- 0 replies
- 262 views
Hi, Can we use ipblog to be available for our community users and monetize their content with solutions like VigLink or Skimlinks ? Regards
Last reply by Eloa, -
- 0 replies
- 266 views
I'd like to allow anyone who is a mod to change avatars for all users. So far though, I can only find this in the AdminCP and not the ModCP. Any other way to do it?
Last reply by cbrXXorg, -
- 2 replies
- 599 views
One member is seeing this error code when viewing New Content, I've logged in as him and can confirm. No other members are reporting this issue, any ideas. This was first reported in RC4, upgraded to RC5 today and still there.
Last reply by Day_, -
- 0 replies
- 271 views
Is there any way to turn on some sort of 'show errors' option for the ACP? For when apps crash/don't work, and throw this useless error: EX2: Something went wrong. Please try again. Or a similar error will show. This does nothing for anyone, can't help the dev out with any helpful info and we ourselves can't trace back if we did the breaking. Please tell me there is a way to see more info than these more than useless errors tell us. Thanks
Last reply by fadedturbulence, -
- 2 replies
- 336 views
Currently I am trying to add a custom.css to make minor adjustments in the default theme appearance. But, whenever I try to add a custom.css, changes that I made for front end, also takes place in AdminCP (backend). What is proper way to add a custom.css so that only front end theme is effected by that custom.css? I have also tried adding new CSS File > Front > System with no success.
Last reply by Azhar Shahzad, -
- 3 replies
- 273 views
I have my board set up 10 posts in the last 60 minutes. And many already have 20 and does not change to hot.
Last reply by The Jimmo, -
- 2 replies
- 303 views
How can I fix this? Members are complaining about receiving an email for every post and topics.
Last reply by cafeboricua, -
- 0 replies
- 304 views
Hello, help please me to set up the update check url. Having read documentation I plainly understood nothing. That I need to create / make that the link worked. Thanks in advance.
Last reply by Incarnia, -
- 1 follower
- 6 replies
- 364 views
Hi I want to convert a forum to ipb I just downloaded the application here : http://community.invisionpower.com/files/file/4715-ips-converters/ But i cant install it on my ipb 4.0 in my admin Any clue ? Tx !
Last reply by AndyF, -
- 1 follower
- 6 replies
- 467 views
I am displaying Location and for some users there isn't a colon, nor a space after the word Location, it's all bunched together. Here you can see the first user is OK, but the second user isn't.
Last reply by The Jimmo, -
- 1 reply
- 412 views
Is there a possibility to download the database records out of pages / content and import them into another installation?
Last reply by Ali Majrashi, -
- 1 reply
- 325 views
I converted from 3.4.7 last night and everything seemed to go well. Signatures are gone from all posts as well as profiles now??? I tried searching in ACP to no avail as search is obviously broken. Any help would be appreciated
Last reply by Woodsman, -
- 0 replies
- 330 views
Does anybody know how to change the default country/state in the address field?
Last reply by Scoobs, -
- 1 reply
- 325 views
When I try to edit a member I get this error Something went wrong. Check the values provided on the marked tabs and try again.
Last reply by Sinistra, -
- 2 replies
- 361 views
I'm seeing this here too, FWIW. Recently upgraded my community to IPS4 and my members (and myself) are getting bombarded with emails for every topic which is made and every comment which is posted in every forum (permissions are honored, thank god) without subscribing to forums or topics. This is happening to a member which has not visited or posted since July 2012 - that's almost 3 years ago, but suddenly he's getting a LOT of notification emails from the site. I don't know why. This is also happening here on IPS for myself. I log in every day and I have 99+ notifications from topics, bug tracker, etc, things I know I haven't followed. I just assumed this forum was …
Last reply by MadMikeyB, -
- 1 follower
- 0 replies
- 341 views
How would I go about using the Rating stars for custom fields in the databases
Last reply by Sinistra,