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stoo2000

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  1. Like
    stoo2000 got a reaction from Steph40 in Mail Bouncer - Automated Bounce Management   
    I'm not quite understanding what the issue is, if you can create a support ticket I will gladly have a look for you.
     
    Yes, a 4.6 certified version should be available soon.
  2. Agree
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    I heard this has been improved in 4.6
  3. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    Yes it has, you'll need to go to https://invisioncommunity.com/clients/purchases/ and renew it 🙂
  4. Like
    stoo2000 reacted to Myr in Mail Bouncer - Automated Bounce Management   
    Thanks!  Sorry I didn't get back to you with a ticket.  I got dragged into another issue and didn't get back around until I saw you had updated.
  5. Like
    stoo2000 reacted to AlexWebsites in Email hosting   
    I use Amazon SES on all my sites, cheapest. I use it with:
    and
     
  6. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    I didn't get a ticket submitted so I could look at it on your site, but I did manage to reproduce the issue. A fix for it will be available soon.
  7. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    That does not sound right. If you can submit a ticket on my site with AdminCP access, I will look into this. - http://ipb.silvesterwebdesigns.com/support
  8. Like
    stoo2000 reacted to Nathan Explosion in Trader Feedback System   
    Check the 'Compatibility' field on the file listing itself...
     
  9. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    You're more than welcome to submit a support ticket with access information and I'll take a look. I doubt it's related though. All the background task does is read data from one location and insert it into another.
  10. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    Ah, I see why that is. I deleted the files that contains these instructions, but you still have it because it wasn't overwritten. I can push out an update with a blank file to fix this.
  11. Like
    stoo2000 reacted to CoffeeCake in Mail Bouncer - Automated Bounce Management   
    You'll need to open a support request to have the invoice regenerated so you can renew.
  12. Like
    stoo2000 reacted to AlexWebsites in Mail Bouncer - Automated Bounce Management   
    Yep, I submitted earlier and they regenerated it. So I’m good to go. Thanks!
  13. Like
    stoo2000 reacted to AlexWebsites in Mail Bouncer - Automated Bounce Management   
    Yep that’s exactly what I did. Looks like it lapsed but no option to renew. 
  14. Thanks
    stoo2000 reacted to CoffeeCake in Mail Bouncer - Automated Bounce Management   
    Check to see if your renewal lapsed here: https://invisioncommunity.com/clients/purchases/
    If you can't renew it, open a support ticket so they can regenerate the invoice. It's a bit wonky right now.
     
  15. Like
    stoo2000 reacted to Ocean West in Mail Bouncer - Automated Bounce Management   
    Submitted a ticket yesterday - trying to get it to work with SparkPost...
  16. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    If you were to click 'check for updates' in your AdminCP, you may be in for a pleasant surprise.
  17. Agree
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    Very soon ™
    No, they're not. The delay is completely my fault and I am sorry for that. It will be available soon.
  18. Like
    stoo2000 got a reaction from kcmesca in Mail Bouncer - Automated Bounce Management   
    As always, you're more than welcome to submit a support ticket on my site for assistance.
    @SJ77 I would recommend submitting a ticket with access information so I can look at that, in all likely hood the provider you're using has been temporarily blacklisted with Gmail/Microsoft (this tends to happen fairly often with SendGrid when using their shared IPs).
    The 4.5 version should be approved available sometime this week.
  19. Thanks
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    I'm sorry I missed your reply. but again I'll say (like I have on every reply I've made here recently)
    Please go ahead and submit a ticket and we'll get your issue fixed 🙂
  20. Like
    stoo2000 got a reaction from CheersnGears in Mail Bouncer - Automated Bounce Management   
    Hmm okay, I've opened a bug report to make sure I review that and fix.
    The issue with Gmail is really an issue with Gmail, as noted above in the topic @Paul E. linked to, Gmail was sending out error messages indicating a permanent error (account does not exist). SES saw that and added that to their bounce statistics, then passed on the 'hard' bounce to SNS. All-in-all the software side of things worked very well and acted on that data. Unfortunately, GMail was sending out bad data.
  21. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    Hmm okay, I've opened a bug report to make sure I review that and fix.
    The issue with Gmail is really an issue with Gmail, as noted above in the topic @Paul E. linked to, Gmail was sending out error messages indicating a permanent error (account does not exist). SES saw that and added that to their bounce statistics, then passed on the 'hard' bounce to SNS. All-in-all the software side of things worked very well and acted on that data. Unfortunately, GMail was sending out bad data.
  22. Thanks
    stoo2000 reacted to CoffeeCake in Mail Bouncer - Automated Bounce Management   
    Check out: 
     
  23. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    As always, you're more than welcome to submit a support ticket on my site for assistance.
    @SJ77 I would recommend submitting a ticket with access information so I can look at that, in all likely hood the provider you're using has been temporarily blacklisted with Gmail/Microsoft (this tends to happen fairly often with SendGrid when using their shared IPs).
    The 4.5 version should be approved available sometime this week.
  24. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    On the statistics page, each user has an 'unblock' button. You'll need to do them one by one though.
    I will add a feature suggestion to allow you to do more at a time, however some email platforms will also lower your reputation for removing addresses from the providers own block list.
  25. Like
    stoo2000 got a reaction from sobrenome in Mail Bouncer - Automated Bounce Management   
    I have sent you an email 🙂
    I'm waiting to get further access to look at SJ77's site to see what the exact bounce messages were from the Gmail incident. It seems odd (although I guess not unexpected if it thought those accounts did not exist) that Gmail would send out hard bounces when experiencing a temporary global outage.
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